Here's the story: Ordered a wheel last night with next day shipping because I really needed it but didn't come the next day, came two days later. Ok, no big deal, still have it for the weekend. Then I discover it's the wrong hub, I ordered an XT disc hub, 6 bolt and it came with an XT centerlock hub which I can't use so I check my order confirm and it says XT 6 bolt disc hub. So I return the item and don't order a replacement as I don't really need it anymore. Yesterday I look at my credit card and discover I was charged $170 dollars for a $145 dollar purchase. I called this morning and was informed that the extra charge was for oversize shipping, this charge wasn't stated on my bill, order confirm, or anywhere else that I could find. I sent the wheel back the same exact way it was sent to me, overnight shipping, in the same box and it cost $11. So why all the extra charges for shipping? They can't answer this question and won't refund me any of the shipping charges so I'm out like 65 dollars in just shipping because they sent me the wrong item. I have spent a lot of money at performance over the years and needless to say I won't be spending anymore, looks like Jenson gets my business from now on. Has anyone else been screwed by Performance, post your stories here.
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