[1569]

Hi all,

I have a giant dropper seat post and there is excessive play side to side .
i have striped it down and the problem is two plastic keys on inner post that line up with groves on outer sleeve to stop the post from having side to side movement.
I have talked to my local giant dealer about a service kit , but they say there is not one :madman:. can any suggest where i can get these plastic keys from.

Thanks
1569.

 

[atarione]

how old is the dropper? are you the orig owner? if less than 2yrs and yes to orig owner it should be under warranty.

otherwise is this what you need?

https://www.amaincycling.com/giant-contact-switch-seatpost-service-kit-non-sl-150000083/p705762

sadly it is out of stock but you might be able to contact giant and see about ordering the kit?

 

[NTXTrance]

This same part broke on my 2019 Trance 3 and it was replaced for free under warranty. My local Giant shop did have a hard time finding the part number and said they ended up finding it on the EU Giant parts site? Hope this helps.

 

[floatingkiwi]

Guys which is the latest giant dropper with the 1x lever?
this: Giant Contact S Switch Seatpost
or this with a different seal head: Contact S Switch Dropper Post With 1x Lever 75mm

 

[major go]

Are the "two little thingies" that this video mentions the ones you are talking about?

I can't seem to get them to stay in place as I reassemble the post.