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Hi all,

I have a giant dropper seat post and there is excessive play side to side .
i have striped it down and the problem is two plastic keys on inner post that line up with groves on outer sleeve to stop the post from having side to side movement.
I have talked to my local giant dealer about a service kit , but they say there is not one :madman:. can any suggest where i can get these plastic keys from.

Thanks
1569.
 

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This same part broke on my 2019 Trance 3 and it was replaced for free under warranty. My local Giant shop did have a hard time finding the part number and said they ended up finding it on the EU Giant parts site? Hope this helps.
 

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Are the "two little thingies" that this video mentions the ones you are talking about?

I can't seem to get them to stay in place as I reassemble the post.
 
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