Discussion Starter · #1 ·
Just and FYI. Placed an order for a cassette back in November. Site states 20-30 days for shipping, no problem I can wait. But here's where I draw the line. Never received a confirmation e-mail that the order was received. Setup an account with e-mail and password so was able to log in and see my order. I e-mailed them a couple days after the order was placed with no response. Since than I have e-mailed them multi times, messaged through facebook as well as called with no response. Last night I tried to log into my account and guess what, it no longer works!! Either they are on their way out or their customer service is just that bad!!!! Oh and by the way they didn't have a problem with charging my credit card at the time of purchase. Really sucks because they appear to make a pretty nice product.