Exactly. Don't you think that EVERY manufacturer has negative reviews? Pick a catagory A-Z...literally every product has someone who feels like they were so shafted that they would sit back and watch the world burn rather than just move on with life. You don't even know if it's real or a troll.Are you sure you want to go with a user who jumped on the forum one time (!) to trash a pretty well thought of bike company? Check with Hometown Bikes in Brighton and see what they have to say.