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Discussion Starter #1
Hi All

Have some serious shifting problems with my new bike which has SRAM X9 2x10 and FSA crank. Anybody with advice, or similar experience?

Bike has a 27-39 FSA SLK 386 cranks and X9 RD and FD. KMC X10SL, 10-speed chain.

The problem is that when I shift from large to small ring, the FD shifts, but the chain stays on the Large ring and then jams from below between the outside plate of the FD (which is now-after shifting-lined up with the large ring) and the chainring. Chain gets stuck here and it looks as if the RD will snap at any moment, as it is stretched very far towards the cranks. Chain almost completely wrapped around the large chainring (hope this makes sense).
Chain has also dropped on the outside of the chainrings when I did a fast bumpy descent on a district road, so not extreme terrain. I don't shift under pressure, and have been cycling for a few years, so it is not rider error.

A few ideas and suggestions I have had sofar:
Get a better Chain (from cannondale mechanic that looked at the bike after day one of this weekends GR 300)
Chain is too long causing to much slack (my own idea for a possible cause)
RD spring not tight enough causing slack chain (possible SRAM design fault-from other blogs)
FSA Crank causing the problems. Spoke to someone with similar issues and said it was solved with a different crank.

Any help will be greatly appreciated as I am very frustrated that this is happening to my brand new bike!
 

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My quick guess would be to make sure your front der isn't too high, it should only clear your large chain ring by about 2mm. The crank shouldn't matter that much, if the front der is adjusted, I'm old enough to have ridden on cranks that had no ramps, pins & fancy teeth profiles & they all shifted fine.
I use that chain & its fine (unless its worn)
Does the front der have any crack in the body or flex too much?

Jim
 

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Discussion Starter #3
Fd is brand new, no cracks or flex. Thanks for the feedback, will check that lbs sets it close to the chainring.
 

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I have had similar issues on my 2011 Flash 29'er and I have heard of others having them as well, including a famous blogger named Rich Dillon.

Since I have had no issues on my 2010 Flash 29'er which is a triple setup with a Shimano XT front der I'm thinking it's gotta be the SRAM X.0 front der/shifter combo AND the bigger tooth count spread on the 2X10 setup that has been causing the problems. Also having gone from long cage to medium cage on the rear is another difference between my 2010 and my 2011, so I suppose that could be contributing.

My plan is to put an XX front derailleur on my 2011 and try that before I give up and put the "old reliable"- Shimano XT on it. I'm also waiting to see if Gripshift will be coming to SRAM this season, that would probably work better than the triggers.
 

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Discussion Starter #5
where can I get hold of Rich Dillon?

I dont think it is right that we have to spend extra money to get a $4000 bike working the way it should be working from the start!!!

Bought mine in south Africa, cost me $5100!!
 

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I had the EXACT same issue with my Flash Carbon 29er 3. The Cannondale rep. narrowed it down to the FSA crank. We tried new rings, but it continued (we also went through 2 chanins, a X.7 front der., and blew up the frame protector...Cannondale has this piece of plastic with adhesive on backorder for FOUR MONTHS now...not expected until April...WTF?!?). I haven't ridden my bike on real singletrack trouble-free since I took delivery of it on Nov. 5! My brand new bike has spent more time in the shop than it has my garage. My LBS has been baffled on the whole thing...way over their head.

I will never touch FSA stuff again. Cannondale provided a new crank, etc. It has taken a long time, but they finally have provided a set-up that we think can work. Only time will tell.

The whole ordeal has soured me on a lot of the companies that spec'd the bike. I wonder if it has anything to do with the relatively new 2x10 system that has come out for MTB?? The LBS is now saying there seems to be an issue with the rear der. hanger. Someone at the LBS said, "If this doesn't fix it, I'm calling lemon-law on this bike."

Good luck. I had to be on top of this thing for the last 4 months (consumer awareness). Too bad...it shouldn't be this way. This bike is gonna have to work near flawlessly at this point for me to consider buying a Cannondale again. I think I have gone through enough.
 

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Discussion Starter #9
Extract of a conversation between an owner with similar issues and the brand manager of Cannondale SA. Read bottom up

I will bring it around on Friday.

We got the 73mm/68mm, thing sorted.

But Tim and I checked it out, its a tolerance issue, the crankset does not let any mud through the gap( chain rings to frame), it gets forced through the crankset, like a mincer . the clearance between the 38 ring and the frame is less than 5mm( the carbon 1 with XX, is closer to 8mm,eye ball measures), if you run the "extra" spacer on that side of the set the recommended torque cannot be reached. Without binding on the frame, no spacer = 73mm.

The other Carbon 2, was setup identically to mine... I think I will swop the crankset out..see if that helps in the mud...(probably doesn't know he has no chain guard, now too.

Also when you back pedal the chain out, it hooks, on the edge of the plate, thats what pulls them off.

I just hope its some useful feedback...for you.

Thanks


Hi,

The New flash uses a 73mm BB, it could be that the spacing is off slightly, I could get Werner to have a closer look. You should not be experiencing “chainsuck” on a bike this new.

Please let me know if I should arrange a collection.

Hi Lionel

I must say the bike is awesome... I think hey great value. It went together very easily, although, both Tim and I struggled with the BB 30 spacing, but we got it sorted between us. I just have one issue, that little chain guard that is aluminium, gets pulled off every ride... the slightest bit of chain suck/miss-shift and can kiss it good bye.

I found it the first time by floeck, the second it was gone, the third time( Tim had something).... its also gone.

I have since made myself a guard with Carbon/kevlar.

I was wondering if the SL K crank does not sit too close to the frame, I had a good look at a carbon 1 and the XX spider and hollogram cranks sit about 3mm further out, so the tolerance is better. Is there any way to check this?

Dry/clean rides are fine...

I was wondering if any other bikes had similar issues, the other guy at Redstone, riding a carbon 2 was suffering far worse than I was.

Thanks
 

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I don't know. I am not a mechanic. I have the shop service my bikes. The Cannondale rep also wrenches for the Cannondale pro race team. Everyone was in contact with the guys at FSA, so the set-up was dialed in.
 

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I wonder if this could be an issue of chain stay length vs tooth count spacing. What I mean is on a bike set up as a 3X10, I had no issues. The chain just isn't dropping so far on a 3X10 bike because it's only a ten tooth gap from ring to ring, whereas on a 2X10 we're talking 15 tooth gaps and that might be a problem when combined with a longer chain length from crank to cassette. I'm not saying these bikes won't shift as 2X10's, just that they are more likely to mess up.
 

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I wonder if the whole 2x10 movement will stick with mountain bikes...

Any news on a gripshift for 2x10...someone said that might help? It would be interested, because the upshift in the front of my 2x10 is very sluggish (required a hard thumb push)...that's a x.7 shifter with a XO front der.
 

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historeeteacher said:
I wonder if the whole 2x10 movement will stick with mountain bikes...
Pretty sure it's already stuck like glue.

I'm guessing we'll see 1x10 with 36-9 cassettes gaining prevelance in the near future. Replaced by 1x11 with 36-9 cassettes about 2 years out.

Interesting thread, how many people out there have a FSA double on a Flash 29er and are NOT experiencing problems?
 

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I'm also guessing that non X-Glide rings aren't helping things. So it's a long, swaying chain and the use of SRAM 2X10 minus the X-Glide rings which is overall causing less than perfect front shifting- that's my hypothesis.
 

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After multiple catastrophic malfunctions Cannondale swapped the FSA with a Hollowgram crank. The crank came with X-Glide chainrings. I hope your hypothesis is correct (it makes sense), and my brand new bike is rideable. :(
 

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Discussion Starter #16
Keep us posted, i want one of those cranks!! Rod ethe bike today after getting it back from the lbs and it was all good. Hope its sorted. Touch wood.
 

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One other thing I noticed during my first hour on my 2011 Flash 29'er was that as I pedalled around a parking lot trying shifts under light and varying loads that it seemed like my pedaling dead spot hesitation was contributing to dragging the chain into places it's not supposed to go like off the small ring and jamming around the front der. Out on the trail bring super careful on it's maiden ride I was able to avoid an embarassment but only by shifting minimally.
 

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Coupla hundred miles on a Flash Carbon 2

In snow, mud, and wet. Bumpy trails. Towed a Bob trailer with 2 chainsaws and gear. I think that kinda bent the rear der hanger. So the hanger is 'weak'. :D
Have had the rear derailler be a bit finicky, even before the trailer incident. Don't recall any issues with the front derailler. That chain is mostly air held together by metal.
So far haven't broken the bike, been kinda trying as its to be the 'race' bike. Has to last through a CCP100.
bike ON
bob
 

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I have a 2011 cannondale carbon Flash 2, this is a great bike except for the front chain suck. It has 39-27 FSA SL-k cranks.The bike has had bad shifting from day 1...changed the cables, shortened the chain adjusted the derailleur but still it's not good. I've raced the bike twice and both times I've had to do the race in big ring because a soon as I go through any mud I can't stop the chain suck & so far it's taken a big chunk of gell coat off the frame. I think it's to do with the cranks but I'm not 100% sure. All I know is I need to do something soon or I will need a new frame. I talked to my LBS today and they are talking to Cannondale to let them know about the problem. I think there are only a few of these bikes in Australia so far.
 
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