So I get my shiny new 2004 Specialized Stumpjumper FSR to replace my Gaint hardtail and go riding the next day.
I know the Manitou Black elite fork has compression damping which is controlled by twisting the plastic cap on the left side of the schock according to the instructions. I do this and it's quite hard to twist, but twists anyway. However I noticed that I could see some threads and it seemed like the cap itself was coming off, however, I did not pay too much attention to this since I assumed it was normal and no knob part on the left side twisted.
The next day, I go riding and the frist group of roots I hit that are on a gownhill, the knob/sping cover comes flying out and hits me in the face, the spring also flies out. Some of the bottom threads on the plastic cup were stripped. When I tried to put the assembly back together, I there was a "top" knob that twised within the cap, but did not twist the first time I tried to adjust the fork. I put the fork back together after 15 minutes, but the spring was full of mud, etc and I just went straight back to the parking lot.
What should I do about this? It seems like there was a manufacturing defect since the first cap that was actually supposed to do the compression damping did not actually twist. On the other hand, it is kinda my fault since I twised it untill I could see a couple of the threads on the cap. Another question that comes up is what a cheap plastic part like that doing on a fork that has an MSRP of $500?
Would my LBS take care of it or should I call Asnwer products or Specialized? I worked all summer full time (I'm a student) to be able to afford this bike to just have it blow up in my face on the first ride.
Thanks in advance.
I know the Manitou Black elite fork has compression damping which is controlled by twisting the plastic cap on the left side of the schock according to the instructions. I do this and it's quite hard to twist, but twists anyway. However I noticed that I could see some threads and it seemed like the cap itself was coming off, however, I did not pay too much attention to this since I assumed it was normal and no knob part on the left side twisted.
The next day, I go riding and the frist group of roots I hit that are on a gownhill, the knob/sping cover comes flying out and hits me in the face, the spring also flies out. Some of the bottom threads on the plastic cup were stripped. When I tried to put the assembly back together, I there was a "top" knob that twised within the cap, but did not twist the first time I tried to adjust the fork. I put the fork back together after 15 minutes, but the spring was full of mud, etc and I just went straight back to the parking lot.
What should I do about this? It seems like there was a manufacturing defect since the first cap that was actually supposed to do the compression damping did not actually twist. On the other hand, it is kinda my fault since I twised it untill I could see a couple of the threads on the cap. Another question that comes up is what a cheap plastic part like that doing on a fork that has an MSRP of $500?
Would my LBS take care of it or should I call Asnwer products or Specialized? I worked all summer full time (I'm a student) to be able to afford this bike to just have it blow up in my face on the first ride.
Thanks in advance.