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Ellsworth bikes - DO NOT BUY!!

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D

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Discussion Starter · #1 ·
The Ellsworth Moment is flawed by design. It throws the chain every downhill I ride. They replaced the frame after 18 months of constant part replacement, crashes, new chains, broken promises and lots of bad vibes. I was guaranteed that this would solve the problem. All it did was piss me off to the point that I am posting and seeking legal advise. I have spoken to too many Moment riders that have the same issue and it is dangerous. Santa Cruz, Turner or Intense would have already done a recall or at least just sent out free chain guides with an apology to anyone who complained.

To think that these folks at Ellsworth could've just admitted the problem (that they know about) and bought me or even told me to buy a chain guide 23 months ago makes me furious. Instead they have wasted over 70 hrs of my life not counting all the time I am thinking about this. Cost me about $700 in trial part replacement and a bike rebuild. Canceled plans to investigate the problem, ignored emails, denied the problem and have continued to be completely disrespectful and dishonest.

I really hope no one gets injured by the chain locking between the chain ring and frame. I've crashed and gotten really freaked out but never anything serious.

DO NOT BUY ELLSWORTH!!
 
K

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#2 ·
{QUOTE} To think that these folks at Ellsworth could've just admitted the problem (that they know about) and bought me or even told me to buy a chain guide 23 months ago makes me furious.

Isn't a chain guide one of the first items *most* people consider when they ride aggressively ? I have no knowledge of the Moment or their issues but I think a chain guide should have been a no brainer. I guess it doesn't support your arguement much - sorry .
 
cyrix

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#4 ·
dfacerdm said:
The Ellsworth Moment is flawed by design. It throws the chain every downhill I ride. They replaced the frame after 18 months of constant part replacement, crashes, new chains, broken promises and lots of bad vibes. I was guaranteed that this would solve the problem. All it did was piss me off to the point that I am posting and seeking legal advise. I have spoken to too many Moment riders that have the same issue and it is dangerous. Santa Cruz, Turner or Intense would have already done a recall or at least just sent out free chain guides with an apology to anyone who complained.

To think that these folks at Ellsworth could've just admitted the problem (that they know about) and bought me or even told me to buy a chain guide 23 months ago makes me furious. Instead they have wasted over 70 hrs of my life not counting all the time I am thinking about this. Cost me about $700 in trial part replacement and a bike rebuild. Canceled plans to investigate the problem, ignored emails, denied the problem and have continued to be completely disrespectful and dishonest.

I really hope no one gets injured by the chain locking between the chain ring and frame. I've crashed and gotten really freaked out but never anything serious.

DO NOT BUY ELLSWORTH!!
Click to expand...
Go away troll. You're not funny.
 
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mimi1885

· T.W.O.
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#6 ·
Use as intended. Moment is not a DH bike. If you set up the bike properly you'd drop your chain, and for aggressive riding get chainguide. Btw none of the dh bike I know comes with chain guide and clearly 99% have one install.

As for the legal advice, how can I sue this guy for my five minutes, heck it should be a class action for all the people who reply to this thread.
 
Jayem

· Elitest thrill junkie
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#9 ·
Jim311 said:
Doesn't pretty much every bike designed for big hit use come with a chain guide?
Click to expand...
Bikes like ellsworths are usually sold as frame-only, and in that case they do not come with a chainguide.

That said, the Moment is a bike that can take 3-rings, and shouldn't really need a chainguide. If you single-ring it, then you'd want a better guide, as the chain has no place to fall. Maybe if you double-ring it and have to mount the derailer "up high" due the chainstays you'd also need a guide. With 15 years of serious riding, I've never really felt the need to have a chainguide on such a bike though, just simply have the front derailer adjusted correctly. I may have ridden bikes where the wheelpath/chainstretch somehow mitigated this, but if the bike is being used as a shuttle-bike then one ring and a chainguide is a good idea. The moment is not that kind of bike though, it was intended to fix the problems of the Id in a much better all-around bike package. Much like the later (and lighter) 07/08 turner RFX.

The OP seems to be indicating that the chain is jamming somehow, not a normal issue, and I've ridden with guys on moments and they never had any issues. By all accounts the moment is a great bike (while the company/owner is a ******bag). Unless there is something different about the OPs frame, I'd have to say it's a component issue, but there have been compatability issues on some Ellsworth frames, like cranks hitting chainstays and so on. I don't know if it was a compatability issue, but again, based on all the empirical evidence of other users, it seems unlikely that there's something wrong with his frame.

As far as chainguides, buy an E13, don't waste time/$$$ on anything else. Also don't get the super-light-taco version unless you actually live in a place that doesn't see many impacts.
 
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W

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#11 ·
every bike I've ever ridden without a chain guide (save one) throws chains on a pretty regular basis. Not buying an elsworth because you think TE is a ****** is a legit reason, or that you think the bikes are over priced, or that his marketing sucks, but because it throws chains? and you're considering legal action? ROFL.

The one bike I've ridden that I rode aggressively without a guide (for a short period of time) that didn't throw chains was my session, and it only didn't throw chains because the saint der. keeps enough chain tension to prevent it.

This is the most awesome thread on mtbr at the moment. Definitely subscribing.
 
moshelove

· attending to my vices
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457 Posts
#12 ·
I ride a giant reign aggressively and constantly I mean friggin constantly dropped my chain on the downhills. It used to lock up too and sucked to flip the bike over to fix the chain. you know what I did? Yes. I put my "chainguide" back on. You're just too extreme to not go chainguide bro. and PS too extreme for DH forum apparently. You should join the true warriors in the epically extreme AM forums. If you dare.
 
J

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160 Posts
#14 ·
legal advise? sue your proctologist for letting you walk around with your head so far up your arse. what is the difference between a lawyer and a mosquito? one is a blood sucking parasite the other is an insect
 
canonshooter

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#17 ·
Its apparent that you are a 'tard and have no idea how to setup a bike. I have an Epiphany running 1x9 and have NEVER dropped a chain.

@ARider - Ellsworth is still around and they still make good frames! I guess you ride a Turner then??
 
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canonshooter
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