I haven't broken that part of a candy, but have sheared the spindle off and had no trouble getting them warranteed. I should note that the entire warranty procedure took under 5 days from the time I emailed pix of broken spindle to the day I got the replacement pedals. I had no reciept and they didn't even ask how long I had had them.
Send them an email with those pix and follow up with a phone call, it can't hurt.
I broke two pairs of eggbeater "C" models last year. In one, I broke one side of the wing, in the other failure, I ripped the entire wing off. They replaced them the first time no problems. After the first failure, I picked up a used set of eggbeater "S" models for $25 to use while my pedals were sent out. After I received my replacement pedals, I took the "S" models back off. A few short months later and my replacement "C's" were broken again. This time I didn't bother to send them back, I just threw on the "S'es" and have been happily riding ever since.
After doing some research, I have found a lot of people have had problems with the low-end eggbeaters. The higher end "S" pedals do not seem to have this problem. BTW, I ride a rigid 29'er fairly hard, weight 180 # and ride 3-4X a week all year round.
I had a set of eggs' over a year old that starting clicking a little in one pedal. I called Crank Brothers and told them what was going on and they immediately sent out new spindles with a rebuild kit. No receipt, not questions. They were absolutely fantastic to deal with.
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