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870 Posts
OK I know Easton has a history with aluminum products for biking but I expected better. I bought some Easton locking grips from a dealer. I did not realize they were closed ended. Well I am a bar end type of guy. This limited me. I wanted to use the grips and bar ends both. Bike shop was no help other than buy another pair for the other set of open locks immediately after he recited his 35% restocking fee to take them back. I SAID NO WAY BECAUSE I WANTED TO USE THEM! Called Easton and offered to buy another set of the open locks. The lady told me to go fly a kite even though I did not want my money back. She offered that to me but did not get it that I wanted to use the damn things. I then took a close look and noticed they were the same clamps on the locking areas. They just had a thicker end to close it up with. So I took the closed end pieces to the guys in the machine shop at work and in 5 minutes, I ended up with a complete set of open locks for both sides of the grips after a perfect job of machining. Did I give everyone a fair shake in this?