something not right there. No matter what it is, i'm sure DT-Swiss will take care of it quickly. I broke a pawl in one of their old low end hubs, and they were great to deal with.
Usually those hubs are pretty damn reliable.
my guess is the same as above...that chain line is way off...check this out...http://www.sheldonbrown.com/chainline.html get a ruler, pad and pen and get that straight...even if the hub is bad and needs replacing it is a good idea to get ur line straight.
rear cog needs to be aligned with the front chainring.
preeeeetty rare that the right position for the cog to line up with the chainring would be all the way inboard.
whether you run your front ring on the inside or the outside of the spider, I'd expect you cog to be closer to the outside of the freehub.
in most of my builds, I've ended up with ()ll!l.
basically your chain was running angled, which on an ss tends to cause tons of popping and such.
grab a ruler, steel edged or not, and lay the edge against your chainring, try to make sure it doesn't tough anything and see where the rear cog is in relation to the chainring.
dollars to doughnuts the prob's the chainline.
whether that'd fubar your hub I can't say (though I doubt it) but it will DEFINITELY tell you whether the shop knows what they're doing when it comes to setting up a singlespeed.
which tells you whether you want their hands on your ride
(x2 to what fishcreek said, their setup... just bad.)
After it happened we put the wheel on my buddies bike and it did the same thing, not sure if that means anything since the alignment could've been off on that too. I think there is damage to the hub, we'll see.
For my DT240s single speed hub I have 2 spacers, the cog (dished inward) and another spacer. I think they're all 5mm spacers. They're the stock ones. I'm using an XTR M970 crankset with the ring in the middle position.
i choose to align cogs the easy and lazy way, take all the spacers off and put the cog on the hub. install the wheel with the chain on the chain wheel and cog. while spinning the cranks lightly apply pressure to the rear brake and the cog should be centered with the chain wheel. you are not done yet, with a sharpie or something trace an outline of the cog where its centered and apply the spacer in accordance with the sharpie lines. it is best to flip the bike upside down on a flat surface to do this, i hope this helps and i hope someone can clarify if you didn't understand me.
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