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Discussion Starter · #1 ·
Here are a couple of pictures of my now dead 575. I purchased my 575 in June of 2005 and ride it ~2 times a week at South Mtn. The other day I was cleaning my bike (it was too cold for me to go riding) and ther it was, a crack where the rear shock attached to the frame.

I contacted Yeti and they said they had never seen a crack on that machined piece. They said send the front triangle back and they would send me a new one.

Customer service was quick and Yeti was great to work with.

Here is a picture of what I'm talking about.
 

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Wow! That is unusual. Second unusual Yeti frame issue I read about today.

Good to hear that Yeti is going to take care of you. But then again, I wouldn't expect anything less of them based on their superb reputation.

I hope you're back in business shortly. Good luck.

JP
 

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Can you post a picture farther out? Hard to tell exactly where on the frame/linkage that crack is. Regardless, that is the first i've seen; glad to hear that Yeti is taking care of you.
 

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mtnbiketodd said:
Here are a couple of pictures of my now dead 575. I purchased my 575 in June of 2005 and ride it ~2 times a week at South Mtn. The other day I was cleaning my bike (it was too cold for me to go riding) and ther it was, a crack where the rear shock attached to the frame.

I contacted Yeti and they said they had never seen a crack on that machined piece. They said send the front triangle back and they would send me a new one.

Customer service was quick and Yeti was great to work with.

Here is a picture of what I'm talking about.
Sorry to hear and see the crack. Hope you'll be back on the trail soon.
GB
 

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I like Monkeys
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Sorry to hear about that. No matter what anyone says, all builders have frames that fail, they are mountain bikes not jewelry. But as you say it's how a builder handles a problem that is important. I've been impressed with everything I've heard and seen so far.
 

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ermmmmm mine cracked there too, last summer. Am in the UK, close to the importers, and they swapped a new frame over for me FOC in about 3 days, so back-up was excellent. They thought it may have been caused by the 5th Element shock having a floating top bush, which may have put sideways load into that area. But looking at the pic's, your frame looks newer, so you probably had a Fox shock?

I'd have thought Yeti would have known about mine cracking, so maybe not strictly true that yours was the first they knew of?

fwiw - I'm 215 / 220 lbs, fairly aggressive XC type, but generally stay attached to the ground (although I noticed the crack after accidentally breaking that rule..................)
 

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Discussion Starter · #9 ·
Charliemort,

Interesting, maybe it was just the person I was talking to about the crack. I do not believe they would lie to me about the cracking. Yes, my frame did have the RP3 on it and I'm ~190lbs with all my riding gear. My wheels too stay mostly on the ground but I ride the National trail at Phoenix South Mtn Park.
 

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Discussion Starter · #12 ·
Rover Nick,

Yes, I did talk to a person test riding the 303 about the crack in my 575.

I received the new frame and built it up last Thursday night and headed to Moab for the Yeti Thaw 07 weekend. Good fun was had by all up there!
 
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