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Discussion Starter · #1 ·
I experience shock failure this weekend for the second time in less than a year. I was running about 160 psi in the cartridges, and I weigh about 180 lbs. In the past, I have noticed that the opinion of the CX-1 seems to be evenly split between those who have multiple failures and those who's forks just seem to keep on truckin like the doodah man. Is this a weight issue? I have never had a suspension fork apart (I rode Cannondales for years), so I don't have any idea how the damn thing works, but the carts are still holding air. I'm thinking that maybe I ought to move to a coil fork, and I do like the rigidity of the CX-1, so I'm thinking that when I do make the move it'll be into the BW 1.0. BTW, I ride in Michigan, XC with not very much in the way of drops or anything. Opinions?
 

· The Duuude, man...
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RobW said:
I experience shock failure this weekend for the second time in less than a year. I was running about 160 psi in the cartridges, and I weigh about 180 lbs. In the past, I have noticed that the opinion of the CX-1 seems to be evenly split between those who have multiple failures and those who's forks just seem to keep on truckin like the doodah man. Is this a weight issue? I have never had a suspension fork apart (I rode Cannondales for years), so I don't have any idea how the damn thing works, but the carts are still holding air. I'm thinking that maybe I ought to move to a coil fork, and I do like the rigidity of the CX-1, so I'm thinking that when I do make the move it'll be into the BW 1.0. BTW, I ride in Michigan, XC with not very much in the way of drops or anything. Opinions?
I'm in the 1/2 of the population who claims that the CX-1 was bomb proof and never had an issue. I haven't weighed 180 lbs since jr High school, so it's not a weight issue.

I would send it back to WB, ask them to check it out and put the firmest dampeners in there. Tim is the man there, he will give you a 24 hr turn around, you could have it out and back during a workweek and riding by the weekend.

Just my opinion....if you're going to buy a new fork, I think the .8's are pretty tough, I don't think you should buy a coil spring out of paranoia that an air fork will fail. Must expanded line up for 2005, total of 4-5 options...I'd hang onto the CX-1 until the 05's are avail, then sell your CX-1, buy a new fork.
 

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Discussion Starter · #3 ·
ncj01 said:
I'm in the 1/2 of the population who claims that the CX-1 was bomb proof and never had an issue. I haven't weighed 180 lbs since jr High school, so it's not a weight issue.

I would send it back to WB, ask them to check it out and put the firmest dampeners in there. Tim is the man there, he will give you a 24 hr turn around, you could have it out and back during a workweek and riding by the weekend.

Just my opinion....if you're going to buy a new fork, I think the .8's are pretty tough, I don't think you should buy a coil spring out of paranoia that an air fork will fail. Must expanded line up for 2005, total of 4-5 options...I'd hang onto the CX-1 until the 05's are avail, then sell your CX-1, buy a new fork.
Thanks for the advise. All my paperwork is at home, anyone have Tim's email addy handy?
 

· Derailleurless
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Certainly not a weight issue...

I'm right aroud 200 and run mine at 145 psi, but I was running it higher and weighed nearly 40 pounds more when I first got the bike. I'm bombed it down what I consider some fairly nasty shtuff, bottomed it with bad landings once or twice, but the carts have always held air.

Previous to the CX-1, I ran Eko Sport TA carts inside my Judy for a few years, and had a similarly reliable experience with them.

With two failures within a year, I can't imagine it's due to lack of service. Hopefully Eko can get to the bottom of it and make you happy.
 

· Witty McWitterson
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Ad me to the camp of no issues. At well over 200 lbs I've not had any major issues with mine. I've run the pressure anywheres form 155 to over 200 and not had any issues with the cartridges. I do periodicly pull them out and lube them though. What kind of failure did you have? If they're still holding air...what could it be? BTW, I'm not really easy on mine either. Short drops and jumps don't slow me down.
 

· Recovering couch patato
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I only had the left side valve core unscrew itself a bit, after which it held air very poorly. Tightened the core solved it. Offering it for upgrade by WB might be worth it though, I seem to recall very good stories about it. At a price, it m a y be updated to 2004 internals spec even...
 

· get down!
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Cloxxki said:
I only had the left side valve core unscrew itself a bit, after which it held air very poorly. Tightened the core solved it. Offering it for upgrade by WB might be worth it though, I seem to recall very good stories about it. At a price, it m a y be updated to 2004 internals spec even...
no problems here
 

· Recovering couch patato
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I weighed 3, 1600-1610g uncut, 1565g cut to my XL frames' needs. The newer BW .8 models are also around that weight, almost to the gram.
1565g = 3,45lb indeed. WB offers a weight/stiffness ratio that I haven' seen anywhere else, 26" or 29".
 

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Discussion Starter · #12 ·
I have an update to the story. I contacted Tim at WB, and he promptly responded, and asked me to check the carts for leaks. After I pulled the carts from the fork, it became evident that there is some other issue. The carts hold air, but there is a plastic button on the bottom of each piston, and on both carts this was busted up pretty badly. I sent Tim an email about this this am, and hopefully we can get this figured out. Anyone else experience this?
 

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Discussion Starter · #13 ·
I just got off the phone with Tim at White Bros. and he's fixin' me right up. I found a loose cap on one of the carts, so that one is warrantee, and I went ahead and bought a spare so that I won't be bikeless next time around... Bottom line? A happy White Bros. customer here.
 

· Witty McWitterson
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Good news! Its nice to see that a company cares enough about customers to treat them right. Makes me glad I've got one. I doubt you'd get that kind of service from Marzocchi or RS/SRAM.
 
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