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60 Posts
Just dropped off my 575 to a LBS to have the rear carbon triangle replaced. Damage caused was my own fault. Laid it down on a rock while riding National. Carbon seatstay is cracked and unsafe to ride. Anyone know how long this process takes. Not looking to warranty it, as it was my own fault. But was hoping that Yeti would atleast help me out and get another triangle on the way so that so I could be back up by this weekend. I am willing to pay a core fee to cover the cost until they get the trianlge back. But I am being told that they have to have the broken triangle first, before they will send out another one. The guy at the LBS is telling me it may take a couple weeks, really bummed. Anyone have any experiane with this process?