[keen]

I have a Halo Supa Drive hub that has failed. I emailed Halo multiple times and have had no resposnse . I would call them but the call would be from the US to the UK = $ . Any thoughts ? Thanks

 

[shiggy]

I have a Halo Supa Drive hub that has failed. I emailed Halo multiple times and have had no resposnse . I would call them but the call would be from the US to the UK = $ . Any thoughts ? Thanks

Try contacting BTI-USA. They are the US distributor.

 

[kdiddy]

I contacted Halo for the same reason and eventually got a response from BTI. I'd follow Shiggy's advise and go straight to BTI. They will handle the warranty.

 

[keen]

I contacted Halo for the same reason and eventually got a response from BTI. I'd follow Shiggy's advise and go straight to BTI. They will handle the warranty.

What exactly was the failure you experienced ? Thanks.

 

[kdiddy]

Loss of drive - the drive ring was slipping in the hub shell.

 

[keen]

Loss of drive - the drive ring was slipping in the hub shell.

That's the same problem with my hub. Did they offer any reason or change in design or ?

 

[kdiddy]

They sent me a new hub, no questions asked, no explaination given. I never rebuilt the wheel with it. I got a very good deal on a set of King hubs, so I went that route and sold the Halo. FWIW, I was running the hub as a single speed, 32x20 on a 29er. The new hub said something to the effect of not intended for single speed use on it. I hope the guy I sold it to has better luck than I did. He was aware of the problem that I had, so atleast he was warned.