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Discussion Starter #1
I just received a (new?) RaceFace Turbine R 35mm stem today from jensonusa but as you can see in the following pic, the stem has a chip in the top of it (under the engraved "R"):

https://www.dropbox.com/s/0fbyi7fv93po23o/IMG_20190530_220102.jpg?dl=0

The big silver chip kind of kills the full blacked out finish, right? How common is it to receive chipped merchandise from RaceFace or jensonusa?
 

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Single(Pivot)and Happy
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1,778 Posts
Where I come from we call that a "little knick".

Regardless what it is called, if a dab from a black Sharpie is not on the top of your list of options, then contact Jensonusa for a return authorization code. They are very good company to do business with.
 

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I would contact Jenson and see if they'll exchange it for you. If its a 0 rise stem...just flip the stem so the knick is on the bottom of the stem.:cornut:
 

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high pivot witchcraft
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4,390 Posts
Sharpie. Done.
 
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