[titus]

I just received a (new?) RaceFace Turbine R 35mm stem today from jensonusa but as you can see in the following pic, the stem has a chip in the top of it (under the engraved "R"):

https://www.dropbox.com/s/0fbyi7fv93po23o/IMG_20190530_220102.jpg?dl=0

The big silver chip kind of kills the full blacked out finish, right? How common is it to receive chipped merchandise from RaceFace or jensonusa?

 

[Boulder Pilot]

Where I come from we call that a "little knick".

Regardless what it is called, if a dab from a black Sharpie is not on the top of your list of options, then contact Jensonusa for a return authorization code. They are very good company to do business with.

 

[titus]

I'm not going to use touchup paint on a NIB $100 stem lol

 

[RS VR6]

I would contact Jenson and see if they'll exchange it for you. If its a 0 rise stem...just flip the stem so the knick is on the bottom of the stem.:cornut:

 

[mtnbkrmike]

Sharpie. Done.