I called giant the other day because of my never ending ghost shifting problems on my p.o.s. NRS and the tech department is well aware of this drive train problem. They told me to run the full housing to the rear and drill out the cable stops or use zip ties to hold the cable on. If this didn't work, I was supposed to send the bike in for an alignment check. Which is kind of tuff since I am in the middle of a race season. I don't think they are just giving out frames- at least not anymore.