Hello all. I've made my choice to order (at some point in the new future when stock arrives) a Ragley Big Al 1.0. Been looking for distributors here in the eastern US (there's one in New Jersey about ~2 hours from me), but I'm also considering ordering from Chain Reaction. But, I've been looking at reviews and it's not good. For example, Chain Reaction Cycles Reviews - 1.6 Stars really skewers their customer service. What has the general/aggregate history here of folks who have ordered from Chain Reaction? Horror stories or terrific stories, or somewhere in between? Thanks.