Discussion Starter · #1 ·
So I'm trying to cancel an order that I made with WWC, so when I call them, they don't answer but it tells me to send them an email. I send the email and like 2 sec later, it sends a pre-made email giving choices of articles that may help me on what to do. When I choose one, I get another email saying, "Problem marked as solved" as if they canceled my order. Does that mean that I'll get my refund and that's it or are they still going to personally reply to me and give me the refund?