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Don't touch me!
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784 Posts
Have had a couple good experiences. Currently waiting on an order though (couple of items on backorder). Getting a little restless since the order was more than 3 weeks ago, it is the busy season after all, but everything is non-essential so I'm gonna wait it out.
 

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Discussion Starter · #6 ·
I ordered from them friday, and still have not recieved shipping confermation, or tracking info. I was told I would be e-mailed the info on Friday, never came.. called on Sat they said because I added something to my initial order that it would not be sent out till Monday.. thought that was strange since I ordered the stuff early in the day, and called back 20 minutes after the original call was made.. No big deal....

then no e-mail with info today... I guess I will call them in the morning, and see what is up...
 

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Discussion Starter · #8 ·
I am sure it is a minor mixup, or it is probably on it's way, and they just forgot to send confirmation e-mail.

I just wanted to make sure it was not the norm with them, like some other places...

they were real cool to deal with on the phone... really helpful
 

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same here, although I've been ordering from them for over 10 yrs. sometimes slow to ship, but good customer service.
I haven't ordered from them since they updated their website, but you couldn't trust the 'in stock' on the old system, so I always called in orders.
S-Works said:
I've used them many, many times over the last 5 years. No issue's at all.
 

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I used em, wouldnt price match one fork, but did another. The 5% price smasher is cool, good CS from my experience.

Matt
 

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Discussion Starter · #12 ·
I ordered by phone originaly...

Made a phone call to find out what was up.. One of the two tires I ordered (panaracer fire XCs) was supposed to be at their retail location but wasn't there. I just changed the sidewall color to avoid backorder.. all is good..... I was having second thoughts about blue sidewalls anyway...lol
 

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I love Pisgah
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3,406 Posts
i've used Cambria at least 20 times. Even had them build up 2 sets of wheels(cheap too) for training use. Zero problems ever.
 

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Drinker w/ Riding Problem
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5,326 Posts
I've ordered from 'em several time, no problems...had a friend ordered a fork that was on closeout, and received it....it had issues steerer tube was outta whack, looked as if been installed /removed/reboxed and returned and resold. he got his money back after his returning it.

they usually have some pretty good deals!
 

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448 Posts
Just purchased a SC frame for my girlfriend; no problems at all but as with previous orders it always takes them a few days to ship.
 

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290 Posts
I've had issues with them in the past and so have many others... just be cautious and you should be ok.... I personally think Jensonusa.com is way better to deal with... although nothing beats a good LBS
 
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