any disgusted online shopping customers are welcome to come to my site.
shameless self promotion...I know.
I am a little guy, and I value every single customer.
I am a an ex IT guy that got tired of sitting in the cube, looking out the window, and wishing I was on the trails. I too, was sick of lousy customer service, so I opened my own store, stocked it full of MTB parts and am doing very well so far.
I am not as big as Performance, but I am adding new stuff everyday. I am up to about 800 items right now and will be over 1000 very soon.
I am not a catalog site; everything I have posted on my site is actually in stock. I am not an OEM dealer either; everything I stock is brand new in box with warranty.
I believe in 'Extreme Customer Service"
Apparently, they ride on Fridays and Saturdays too instead of working. :thumbsup:Thank you, Rick.
I attempted to call to call you at this number on November 9th, and again on the 10th, it went to voice mail. I left a message with my contact phone number, order number, and my inquiry about my order. I haven't had a callback.
I also made the same inquiries through your [email protected] and [email protected] e-mail accounts with no responses.
I called last Wednesday, so apparently you can add that day to the list as well.Apparently, they ride on Fridays and Saturdays too instead of working. :thumbsup: