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feltbicycles.com
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Discussion Starter #1
Have a tech question regarding your Felt? Not sure if a certain part will be compatible? Just have a general question about your bike or Felt?

Here's your chance to get answers from the source! Ask away!
 

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I have a question about warranty work on my Felts. I bought a Virtue 3 last October and a Nine Sport this past April. My local Felt dealer in Louisville (Cycler's Cafe) closed shop. So if I do have an issue who do I contact since most manufacturer's prefer you to go through your dealer?

Also, I am thinking about upgrading the fork on the Nine Sport. I've been thinking of buying used so what length tube do I need to get?
 

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feltbicycles.com
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123 Posts
Discussion Starter #3
Warranties do need to be processed through a Felt dealer, but don't need to be processed through YOUR Felt dealer. Any authorized dealer, from the same country as the purchase was made, can process any Felt warranty.

So, if you ever do have a warranty issue, simply take your bike, along with a copy of your receipt, to any authorized dealer to begin.

Steerer length will vary depending on the model year and frame size. A good rule of thumb is to measure the length of the stock fork's steerer tube and make sure the one you purchase is at least that long.
 

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Warranties do need to be processed through a Felt dealer, but don't need to be processed through YOUR Felt dealer. Any authorized dealer, from the same country as the purchase was made, can process any Felt warranty.

So, if you ever do have a warranty issue, simply take your bike, along with a copy of your receipt, to any authorized dealer to begin.
So Lexington, Kentucky or Cincinnati, Ohio...yay 89.4 miles.
 

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feltbicycles.com
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123 Posts
Discussion Starter #5
Yeah... not much I can do about that one. Sorry!

Just to be clear, general service can be performed by any LBS. Warranty requests need to be processed through an authorized dealer.

We are adding new dealers on a pretty continual basis, so keep an eye on our dealer locator.
 

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I've downloaded the Virtue suspension manual but there's no explanation of swapping the shock mount top spacers.
What are the pros and cons of moving the top mount forward and aft?
 

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mtb enthusiast
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334 Posts
Purchased a lrg Nine Sport a little over 4 weeks ago from my lbs in Phoenix and checked in with them at week 2, post-order date. They were anticipating delivery within two weeks from that time but haven't heard from them. Is Felt backlogged on the 2012 Nine Sport right now? What are the current lead times? Thanks.
 

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feltbicycles.com
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123 Posts
Discussion Starter #9
Purchased a lrg Nine Sport a little over 4 weeks ago from my lbs in Phoenix and checked in with them at week 2, post-order date. They were anticipating delivery within two weeks from that time but haven't heard from them. Is Felt backlogged on the 2012 Nine Sport right now? What are the current lead times? Thanks.
Please PM me the name of the shop you have been working with. I'll see what details I can find out for you.
 

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Where to buy a Felt Mountain Bike in Northern Virginia?

All the bike dealers in northern virginia advertise Felt Bicycles, but, only carry the road bikes, they'd rather I buy the mountain bikes that they are stocking, (Spec, Giant, Trek, etc.), looking for a 2012 Felt Nine Sport 19.5", Thanks, Charles Williams
 

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feltbicycles.com
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123 Posts
Discussion Starter #14
All the bike dealers in northern virginia advertise Felt Bicycles, but, only carry the road bikes, they'd rather I buy the mountain bikes that they are stocking, (Spec, Giant, Trek, etc.), looking for a 2012 Felt Nine Sport 19.5", Thanks, Charles Williams
All of our dealers manage their own inventory. In most cases, orders for 2012 bikes have been placed, but certain dealers may not have taken delivery yet. It is possible that the dealers you have spoken to did not bring in many of our MTBs or are simply sold out at this time (it is a lighter time of the season)

Any dealer can place a special order for the bike of your choice, so feel free to ask about that at your LBS.

For your convenience, here is a link to the dealers in your area. There's quite a few!

N Virginia Dealers
 

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mtb enthusiast
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334 Posts
Felt needs a head badge. The Felt Wings are a great logo and I feel they should be incorporated, at least, into their MTBs as a head badge.
 

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I've downloaded the Virtue suspension manual but there's no explanation of swapping the shock mount top spacers.
What are the pros and cons of moving the top mount forward and aft?
I've continued to search for an answer to this with no luck.
Any links to a site / review / forum that discusses this feature?
 

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feltbicycles.com
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123 Posts
Discussion Starter #18
I've continued to search for an answer to this with no luck.
Any links to a site / review / forum that discusses this feature?
Hi OZX, sorry for the delay in replying to you... I've been on jury duty!

Here's an answer, straight from our MTB product manager:

"Rear mount is 130mm travel and a more linear spring rate (feels plusher) forward mount is 120mm travel and more progressive (feels more xc racey and a snappier feel)"

Let me know if there is anything else you need help with!
 

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I have a 520 and want to update the front end. Anybody have suggestions for a 120mm front fork that would be good for single track stuff and jumping. I also want to go to a 2.3 or 2.4 in the front. Any thoughts?
 
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