Having issues with a store who shipped me a 9 speed shifter set when I ordered an 8 Speed set. Next thing I get when I ask for an RMA number is some tool telling me that the 9 speed shifters will work with teh 8 speed drivetrain, and he still has yet to give me an RMA number.
Anyone chime in on whether they have ever had a bike shop try to tell them a 9 speed shifter works on an 8 speed drivetrain? He stated to me that the X.9 twist shifts will work on both 8 and 9 speed systems even though it is a 9 speed right shifter.
It is also funny that on their website they have two models of shifters, one 8 speed and one 9 speed and both are different prices, but in the employees email to me he stated that the two shifters are actually the same shifter, which doesn't make a whole lot of sense.
Won't call out the store, but to be treated like a moron by a bike shop is getting old. Hope I can get the RMA number.
Anyone chime in on whether they have ever had a bike shop try to tell them a 9 speed shifter works on an 8 speed drivetrain? He stated to me that the X.9 twist shifts will work on both 8 and 9 speed systems even though it is a 9 speed right shifter.
It is also funny that on their website they have two models of shifters, one 8 speed and one 9 speed and both are different prices, but in the employees email to me he stated that the two shifters are actually the same shifter, which doesn't make a whole lot of sense.
Won't call out the store, but to be treated like a moron by a bike shop is getting old. Hope I can get the RMA number.