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1,318 Posts
After having some concerns with drag and knowing I was coming up on my initial servicing. I dropped the bike off at the LBS for said service. I'd had 3 conversations with them before hand, so I knew they had the tools.
So, I checked the bike in, came back the next day to check on it... and my bike was sitting on the showroom floor. Nothing had been done to the hub. They told me they took the wheel off, spun it, and put it back on.
I asked why, they said it seemed fine. I asked if they opened it up and they said no... So, miffed that my bike was left sitting in the showroom all day. I rode it home.
I calmed down for a few days and went back in to ask them if they COULD do the servicing I talked about. they stumbled a bit. then said they'd need to look up what goes into that (In spite of telling me that they could do it no problem, when I dropped it off) I told them I could tell them exactly what goes into it. I can also show them how to do it and what tools they'll need.
With that info they were able to give me a price.
I can easily do this work myself. I just don't want to buy the tools or bother the Miss with the mess. But I feel as though I might have to.hub is still not past its recommended servicing. but I like to do these a little early. given the moisture around here and my weight.
this is the most recommended LBS in the county. and I don't feel particularly confident in their abilities to handle this.
So, I checked the bike in, came back the next day to check on it... and my bike was sitting on the showroom floor. Nothing had been done to the hub. They told me they took the wheel off, spun it, and put it back on.
I asked why, they said it seemed fine. I asked if they opened it up and they said no... So, miffed that my bike was left sitting in the showroom all day. I rode it home.
I calmed down for a few days and went back in to ask them if they COULD do the servicing I talked about. they stumbled a bit. then said they'd need to look up what goes into that (In spite of telling me that they could do it no problem, when I dropped it off) I told them I could tell them exactly what goes into it. I can also show them how to do it and what tools they'll need.
With that info they were able to give me a price.
I can easily do this work myself. I just don't want to buy the tools or bother the Miss with the mess. But I feel as though I might have to.hub is still not past its recommended servicing. but I like to do these a little early. given the moisture around here and my weight.
this is the most recommended LBS in the county. and I don't feel particularly confident in their abilities to handle this.