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Anybody had to order a part/bolt from Fisher? Broke HiFi Bolt.

1191 Views 7 Replies 5 Participants Last post by ryanstrive, Jan 12, 2010

twelve34

Discussion Starter · Jan 10, 2010

So I took my bike apart to clean up all the suspension bearings/pivots. I am putting it back together and the bolt that holds the small end of the Fox shock to the frame broke/stripped. The threads on the bolt basically snapped and came off in one curly piece. I have a HiFi Deluxe '08. Anybody had to order a part like this? Just wondering how big of a pain in the azz I am looking at.

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gmcttr

· #2 · Jan 10, 2010

twelve34 said:
So I took my bike apart to clean up all the suspension bearings/pivots. I am putting it back together and the bolt that holds the small end of the Fox shock to the frame broke/stripped. The threads on the bolt basically snapped and came off in one curly piece. I have a HiFi Deluxe '08. Anybody had to order a part like this? Just wondering how big of a pain in the azz I am looking at.

I have ordered several parts for my '07 HiFi. Any Trek/GF dealer should be able to get it for you.

I received the wrong part one time because the salesman looked it up in the wrong model year book.

I'm guessing the bolt you need is the same for all model years. However, my advise is to look at the parts book with the dealer and confirm that they are looking in the correct "year" book and find the correct part number. I have never had a problem when I did this.

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PoshJosh

· #3 · Jan 10, 2010

Part number 273931 and it needs tourqued to 85 inch pounds. They are in stock as well.

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twelve34

Discussion Starter · #4 · Jan 12, 2010

The guy at my LBS ordered the part today, it will be about $15. The odd thing was that initially, after I showed him the bolt and explained what happened, he looked at it and said, "I don't think we're gonna have that, you may want to try a hardware store." Instead of giving him a palm heel strike to the forehead, which dawned on me, I told him that I would rather see if we could order the Fisher part--which he looked up and did.

He looked it up in the book for the '09 HiFi, but I held up my bolt next to the one on a bike in their shop and it is the same bolt and sized; so, all is well.

Thanks for looking up the part number by the way, where int he world did you find that?

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PoshJosh

· #5 · Jan 12, 2010

I work for a trek/fisher dealer.

$15 is WWWAAAAYYYYY to much! Thats insane!!!

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twelve34

Discussion Starter · #6 · Jan 12, 2010

I guess I was so happy he could get it that it never occurred to me that was a lot of money for a bolt.

He had a pretty cool Gary Fisher book that I looked at, with a schematic of how you put the bike together. It was a helpful because I am not sure what washers go where now that I took the bike apart. Some of the washers are thin, some are not. I did not pay well enough attention when taking them off.

This process has been educational to say the least, I am just tired of paying LBS bucks every time I need to do something on my bike.

Thanks.

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RyderX

· #7 · Jan 12, 2010

twelve34 said:
I guess I was so happy he could get it that it never occurred to me that was a lot of money for a bolt.

He had a pretty cool Gary Fisher book that I looked at, with a schematic of how you put the bike together. It was a helpful because I am not sure what washers go where now that I took the bike apart. Some of the washers are thin, some are not. I did not pay well enough attention when taking them off.

This process has been educational to say the least, I am just tired of paying LBS bucks every time I need to do something on my bike.

Thanks.

Not to break your balls too much, but the above paragraph states exactly why one should use and pay the LBS to work on a bike.

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ryanstrive

· #8 · Jan 12, 2010

I have to side with twelve34 on this one; stripping and rebuilding your bike is a learning experience to say the least, and you will be better for it when you're done.

That said, the LBS can save your butt when you do box things up, and you pay for it sometimes in the end. It's also why they love to sell tools to every customer who asks; any tool in the wrong hands can be worth double the dollars when things go wrong!

I'm not the handiest of handy men, but over the last few years I've steadily invested in more and more tools and tried more and more challenging service on my bike. Save for a headset press, I've got everything else and have broken a few parts here and there in the process.

However, every part I broke was another learning experience, another lesson in how to read the specifications for bolt torquing (inch vs. foot pounds for example), and ultimately saved me money since the cost of the replacement bolt/brake olive/cassette locking/etc was less than what I would have been charged for labour at the LBS.

I think it comes down to patience and time; if you lack one or both, the LBS wins!

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