Spesh Crappy Delivery Rant
We'll I am more than a tad annoyed after getting an update that I had to pull teeth to get from Specialized today. My Large Frameset is now not going to arrive for at least another month. I ordered it in mid-August and it was apparently the first one ordered in Canada. So I didn't really expect it would be seven months for delivery. I may have considered an alternative had I known that. I guess when you pay over $4K for a frameset, you shouldn't expect to have a decent delivery time.:madman:
When I ordered, mid January was estimated timing. In December when I inquired if that was still planned, I was told end of January. By then end of January, I inquired again and was told mid-February, which became end of February shortly after. After getting to the end of this month, or close to it and inquiring again, I was advised this afternoon that they shipped last week from Taiwan and should arrive the week of March 26th in Montreal, and then will be shipped to my dealer immediately. Well...WTF! Seriously, if I gave my customers delivery commitments like that, I would be unemployed. I guess it's retail, but that's no excuse. Spending that kind of cake on a frameset, I expect more in terms delivery commitments. It's really taken the excitement out of doing this build. I have boxes of parts in the basement to get what I hope is a 21.5 lb rocket built. I can only stare at them longingly as they collect dust.:madmax:
Needless to say, I am pretty disappointed to say the least. I let Spesh know that too, not that it will change much. I am now hanging onto my existing ride in the event that the delivery schedule remains a floating one.
