[RideFaster]

I have a 2009 Sid Team and I've tried two front wheels, neither is centered in the fork when looking at the tire through the arch.

I also have a 2009 Sid Race (broken, Team was a warranty) and when I put a wheel in, it looks off center.

I have a 2008 Recon, and the front wheel is perfectly centered.

Tires are properly seated, wheels are true.

Look at you 2009 Sid, and tell me what you see. Thanks!

 

[bad mechanic]

Flip the wheel from left to right and put it back in the drop out. Does it sit off to the other side now?

 

[RideFaster]

Nope. The smaller gap is always on the disc (non drive) side, and I can get my index finger into the gap (tire to arch) on the drive side, but not so much on the non drive.

 

[bad mechanic]

One more thing:

Take off the caliper, put the wheel in the drop outs, and then lean on the bars to force the wheel all the way up in the droputs while you tighten down the quick release.

 

[cbx]

Mine has the same thing. 09 SID Team.

 

[strader]

Mine is the same also, the gap is smaller on the disc side. I drove myself nuts with my truing stand making sure the dish was right. Sounds like it is by design.

 

[RideFaster]

I called, it is a known issue. There was a casting problem in early runs of the fork. Just call and they will be helpful in getting out new lowers.

 

[cbx]

I called, it is a known issue. There was a casting problem in early runs of the fork. Just call and they will be helpful in getting out new lowers.

Really? That stinks...I just called and they said there shouldnt be a gap like that too.

 

[mofoki]

My new build has a X-Fusion Velvet fork and it is the same. The wheel sits more towards the disc side. It's driving me nuts also. I know the dish of the wheel is correctly centered. I can ride straight with no hands also. I didn't think this high tech expensive as Hell stuff was prone to such errors but I guess I've been fooled. Looks like I may have to take a file to the fork dropouts and make it right myself.

 

[subydoo]

My wife's has the same issue.

So whats the number to call? Will they really send out new lowers?

 

[bad mechanic]

1-312-664-8800, and they'll need to send it to a bike shop.

Ugh, I just checked mine and it's off center as well. Looks like I'll need to make a call myself tomorrow.

 

[shopcat_cycles]

I guess I'll be making that call today as well. Always noticed it, but didn't think much of it. Anyone else have any tire rub? I have a nice rubber mark on the inside of the arch from tooling around one day on the bike.

 

[cbx]

I have a nice tire mark from a crash on the inside of the arch...I'm taking the bike to the shop tomorrow night to have them "verify".

 

[RideFaster]

Yeah, I have tire rub marks on the inside arch, on one side only.

 

[bad mechanic]

No tire rub marks on mine, but it's only sitting about 5mm off. I called Rock Shox and they're sending me new lowers. With the Dual Air assembly they're also warrantying, they have replaced fully half my brand new fork!

 

[shopcat_cycles]

Good news, BM. Did you have to send in the old lowers?

 

[strader]

Crap, now I have something else that needs to get fixed on this fork. My compression cartridge broke in half also. Might as well try to get it all done at once.

 

[bad mechanic]

Since my fork needed not only the new lowers and the new Dual Air assembly, Rock Shox is simply shipping me a new fork. I'm ok with this, even though it's annoying to have to move my Black Box rebound damper over to the new one.

 

[strader]

What happened to your dual air assembly?
It really sucks that they allow these forks to be sold online but will only warranty through a shop. I bought mine from a shop that then went out of business, so now I need to hassle another shop I didn't buy the fork from.

 

[bad mechanic]

Essentially my negative air chamber was acting like it's volume had been greatly reduced, causing a whole load of different problem. The problem persisted after several rebuilds, and magically resolved itself a couple days ago.

This is my first RS fork after doing Fox exclusively for about 5 years. It looks like the new RS is still quite a bit like the old RS.

It's been very annoying having to keep going through a shop to get these warranty parts, especially since I do all the work myself, and do the work better than any shop could. It really makes me appreciate how Fox was always willing to deal directly with the customer and to sell parts.