The True Wheel - Bikeshops, Bluefield, Virginia

The True Wheel - Bikeshops, Bluefield, Virginia

DESCRIPTION

Bike Repair-Parts and Upgrades-Custom Bikes
Vassago Dealer
29ers and SS
Skateboards
advice/maps
outdoor acc.

USER REVIEWS

Showing 1-7 of 7  
[Mar 16, 2012]
yukoncornelius
Racer

Extrememly knowledgeable in the realm of cycling, whether it be road, MTB, gravel grinding or just biking to be biking. Also, the place to go for information on where to ride in the region!

OVERALL
RATING
5
VALUE
RATING
5
[Sep 28, 2009]
Anonymous
Cross Country Rider

have been taking riding advice and locations from buzz johnson for over 15 years always keeps my cannondale ready for the woods

Customer Service

buzz will look at your bike and give you an estimate within minutes have you back on the trail soon as possible most times in a day or two

Similar Products Used:

try getting day service at the bike shop on cumberland road

OVERALL
RATING
5
VALUE
RATING
5
[Sep 28, 2009]
Anonymous
Downhiller

Awesome Atmosphere!!! Love the Wednesday (now Tuesday) rides! Where else can I hang out and find a ride just about any day of the week??

Customer Service

Came by looking for platform pedals, and not only was this the only place I'd been that carried them, but the best place to bring my old GT for service. After totally rebuilding my Old decrapped Pantera Buzz lead me to a badass Rocky Mountain and built up the sickest Voodoo Urban bike I've ever seen.

Similar Products Used:

I might have quit riding had I not stumbled on the True Wheel. Other shop in town wanted me to wait 2 weeks just to bring my repair in, and the dumbass kid working there couldn't direct me to any local trails because he didn't even ride a friggin bike! WTF???

OVERALL
RATING
5
VALUE
RATING
5
[Aug 24, 2009]
todd
Cross Country Rider

Buzz and his love for the sport cannot be topped. I have no problem driving the 2 hours to go to his shop when I want something built for my road bike and/or mt bike when I expect nothing but the highest quality work. He will sit down and talk you through your options and even bring up those you may not of thought of or let you know you should probably go another route. He will not B.S. you simply to make a sale. If you want top notch local riding information check this shop out, he can rattle off a list of road and mt bike routes that will keep any rider busy for not just a weekend but weeks of riding, all within a 50 mile radius of the True Wheel.

Similar Products Used:

Is there a number 6 ranking for this poll?

OVERALL
RATING
5
VALUE
RATING
5
[Aug 18, 2009]
pstaff15
Cross Country Rider

awesome mechanic, awesome atmosphere, no elitism . . . group rides every Tuesday @ 6:06 PM . . . everyone feels welcome and everyone feels that they are among friends here . . .

Customer Service

buzz goes out of his way to fix problems with any bike, any brand, any style and any size (from kids bikes from wal-mart, 29ers, single speeds, road bikes, cruisers, full suspensions, etc.)

the expert advice, honesty and fast reliable service are unmatched anywhere and with out a doubt outshines the local competition by far.

it's nice to have a shop and a mechanic that will go out of their way to provide the best possible service. buzz has went above and beyond what would be expected for myself and every other customer that has visited his shop. buzz is more interested in giving his customers the best possible service and not just selling more parts and more service.

Similar Products Used:

buzz goes out of his way to provide group rides that not only feature the local popular trails but is always seeking new trails and new adventures for his friends and customers.

OVERALL
RATING
5
VALUE
RATING
5
[Aug 17, 2009]
UnderPar
Weekend Warrior

I had Buzz assemble and tune my Fantom 29 Pro and he did an outstanding job. He even swapped out stems in order to get me a better fit. He doesn't stock much inventory which keeps prices down, but he'll order anything you need and give you a loaner part until your part comes in. Great mechanic with a great attitude.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 05, 2009]
LaLD
Cross Country Rider

Absolutely the best wrench around. This is the place for custom builds, not box bikes. if you're looking for cheap "everybody else has this so its what i want" bikes, go elsewhere. Lots of great specialty parts that you can't find anywhere else without special ordering them.

Customer Service

Again, great. Buzz has more experience than anyone i've ever met. You also get a nice bit of mountain bike wisdom while you're there.

Similar Products Used:

I had a nasty little disc brake problem (Juicy 5's, and no it wasn't the noise) the pads kept dropping out of the rear caliper. Buzz was the only mechanic in the area that actually worked on and fixed the caliper instead of just selling me new pads. I had actually gone through roughly 12 sets of pads until he fixed the caliper.

OVERALL
RATING
5
VALUE
RATING
5
[May 27, 2009]
Anonymous
Cross Country Rider

Awsome service. Had custome single speed built. Nothing but perfection.

Customer Service

AWSOME. Buzz (owner) really knows his stuff.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-7 of 7  
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