Bike N' Hike - Bikeshops, Portland, Oregon

Bike N' Hike - Bikeshops, Portland, Oregon

DESCRIPTION

Serving the Pacific Northwest Since 1973

Locations:
Beaverton - 10120 SW Beaverton-Hillsdale HWY
Hillsboro - 156 SE 4th
Milwaukie - 15080 SE McLoughlin Blvd.
Portland - 400 SE Grand Ave.
South:
Albany - 424 W First
Corvallis - 401 SW 3rd Ave

Also carries: Electra, S&M, Fit and Redline

USER REVIEWS

Showing 1-4 of 4  
[May 23, 2012]
jaime
Cross Country Rider

I really like the Bike N Hike on Grand. The sales people are very knowledgeable and friendly. The mechanics are top rate, friendly, and fast. I have bought many items here and have gone on their Sat morning women's ride led by Megan. Lots of fun!!! This is a great place to shop

Customer Service

Very good on the customer service, very quick in and out repairs, a very good return policy which also adds to this being a top rated store.

Similar Products Used:

Try them, you won't be disapointed

OVERALL
RATING
5
VALUE
RATING
5
[Jun 21, 2010]
Jeff Piette
Weekend Warrior

They have a good selection of Giant bikes. They are reasonably priced and a good value. We bought a bike from them a year ago and the bike performs well. Neat and clean shop . What they have is good stuff and no junk

Customer Service

Good service. They have a 1 yr service policy and stand behind it. I brought the bike in for a tune up and they had it done in a few hours. They had 3 mechanics working . Friendly and informed. These people know bikes as they are racers , themselves

Similar Products Used:

Recommend them

OVERALL
RATING
5
VALUE
RATING
5
[Feb 11, 2008]
rydog9991
Cross Country Rider

A hug selection of Giant.

Customer Service

I have had great cusotmer service with the Portland store on Grand ave. They are very knowledgable and never seem to pressure me into a sale. Easy to get a demo ride (its like pulling teeth at the Bike Gallery to get a demo.)

Similar Products Used:

Talk to Harley, he's very knowledgable and helpful.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 23, 2007]
Loren
Weekend Warrior

Shop carries a nice variety of bikes. I have never had any strange experiences in the Portland store, but in Milwaukee.....yeah. There's a couple of boneheads running the place.

Customer Service

Mainly I'm writing this in response to some extreme ingnorance I overheard from one of the people running the Milwaukee shop. He was talking to a customer who asked about Schwinn. His response was how they are nothing more than cheap department store bikes now, and that all they make now is crap. Wow. This guy knows bikes alright. If I'm not mistaken the Schwinn Fasback Pro was Bicyclist magazine's pick for best recreational road bike last year. The other disturbing part about the incident, was the guy that was saying all this was in the workshop area of the shop. Hate to be the person that paid good money for this fool to work on his bike.

Similar Products Used:

Once again, the Portland store seems to be squared away, but beware of the Milwaukee store.

OVERALL
RATING
3
VALUE
RATING
3
[Nov 26, 2006]
Anonymous
Weekend Warrior

The Milwaukie store is the closest LBS to my home. I usually only visit because I don't want to drive to the Bike Gallery or I have an urgent need for something and they happen to be on the way to where I am riding. After my last experience, I am reluctant to even give them one more penny of my money even if it means not riding that day.

Customer Service

On a good day the service is mediocre. On a bad day the service is surly. Product knowledge is spotty at best. Salesmanship is spotty at best. Inventory is spotty at best. The prevailing attitude is "whatever we have in stock right now is the best there is". I always leave with the feeling that they would do anything to get my money (which usually involves degrading competing products).

Similar Products Used:

Of the last 4 bikes I have purchased, I have visited the Milwaukie Bike & Hike first and each time came away with the same question: "Why did I even waste my time?". Every time I am looking at a bike, it is the same thing: "So, you looking to buy today?", "We offer financing.", "What do you think? Will this one do it for you then?". It feels like a haven for retired car sales people. I am just waiting for someone to ask "What will it take to get you on this bicycle today?".

OVERALL
RATING
2
VALUE
RATING
2
Showing 1-4 of 4  
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