Crater Cycles Hawaii - Bikeshops, Kahului, Hawaii

Crater Cycles Hawaii - Bikeshops, Kahului, Hawaii

DESCRIPTION

Crater Cycles is home to Maui's best full service bike shop with lots of Aloha. We have it all: bikes, apparel, accessories and repair services. All road bike and mountain bike rentals include helmets, pads, pump, tool kit, tubes and car rack. Come and experience your adventure of a lifetime with Crater Cycles!!

USER REVIEWS

Showing 1-9 of 9  
[Oct 10, 2011]
STARTALKER
Cross Country Rider

Crater Cycles specializes in excellent mountain bikes both to buy and to rent. They'll take you up Haleakala (10,000 foot volcano) and down again via exciting and fun routes that offer all sorts of terrain and all sorts of rides. You'll be provided with everything you need, in good condition and well maintained.

Customer Service

Always helpful, easy, and quick.

Similar Products Used:

I had a one-way ticket to Maui and brought my ten year old mountain bike (they are way better now) in a box with me on the plane. When I was ten I might have considered myself a bit of a bike mechanic but at sixty I'd opted to let the folks with the tools and experience do the work. So I'd had a bike shop put the bike in the box and took it to Crater Cycles to have it reassembled. In the time of a bit less than two years I've now put some two thousand miles on the bike and Paul and his helpers at Crater Cycles have been stalwart in keeping me on the road. Kiawe, a kind of mesquite tree, is ubiquitous here, and loaded with spiky thorns, is a cause of me needing new tubes (slime notwithstanding) many times more often than I'd like. Paul and crew would get me in and out in minutes with a new tube loaded up with slime that would often keep me going through several punctures. He treated this low-budget, mundane work, the same as if I was a visiting zillionaire corporate CEO shopping for a mountain bike to keep at his vacation home on Maui. When the derailleur broke he had me back on the road quickly. We've upgraded my old bike with wheels and gadgetry and on and on it goes. Excellent!

OVERALL
RATING
5
VALUE
RATING
5
[Oct 03, 2011]
gullywhipper

Similar Products Used: this shop carries everything
OVERALL
RATING
5
[Oct 23, 2009]
retrobiker
Cross Country Rider

THE place to rent a mountain bike on Maui!

Customer Service

Above and beyond the call of duty. Opened the shop early on a day when I had a serious family time crunch so I could get a ride in.

Similar Products Used:

If you're going to mountain bike on Maui here's rule 1 - Go to Crater Cycles. Rule 2 is see rule 1. I called Paul (the owner) a few days before I arrived on Maui and explained I wanted to get in a day of cross country riding and a day of downhilling on Haleakala. He told me he could set me up. And did he ever. Bikes (I used a different bike on each day), trail suggestions and a group ride down the volcano. Mahalo to Noah, Dane and Kylie. I only had two days to ride while on Maui and they were two great days of riding thanks to this shop. Maholo Paul and I can't wait to come back.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 01, 2009]
rider2008
Downhiller

Aloha This shop has moved too:
358 PaPa Pl.F1
Kahului,Hi 96732

Customer Service

Super Friendily Service.

Similar Products Used:

Dirt friendily shop.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 01, 2009]
Paul Parrish
Downhiller

Crater Cycles Moved too
358 Papa Pl. F1
Kahului,Hi 96732

Customer Service

Friendily Customer Service.

Similar Products Used:

No Bs! Its ALL ABOUT THE RIDE.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 21, 2009]
Lisa Brummond
Cross Country Rider

FABULOUS!! at first i avoided this shop because of bad review on trip advisor. i went to island biker instead. WRONG! island biker owner is incredibly rude!
CRATER CYCLES , the owner paul, help from sue, and others in there were incredibly nice, generous with their knowledge and help. the main greeter of the store is biggie, he could not have been more friendly! :)
thanks so much to everyone at CRATER CYCLES for turning my experience on maui into a happy one!

Customer Service

PHENOMENAL!

OVERALL
RATING
5
VALUE
RATING
5
[Sep 16, 2009]
jjlitton
Weekend Warrior

The shop is nicely located near the airport in Maui. I rented a bike to swap with my rental car on vacation. They had a good selection of differernt bike styles and gear. Great knowledgeable and professional shop. This is not your typical big bike shop that carries everything. They specialize in MOUNTAIN bikes.

Customer Service

As their slogan goes.. "It is all about the ride!" Their main concern is clearly that you have a good ride. I checked out another shop first and was disappointed when I was treated like a dollar sign, so i turned around and walked out and went right over to Crater Cycles. I was in Maui on vacation and rented a bike to ride across the island and while there and also scheduled a ride down the crater on Skyline trail (a must). The shop owner made sure I was best set up for both types of rides. HE gave me great advice for both rides. They are laid back and clearly understand their customers. I had the opportunity to ride with locals who are very happy with the shop. The ride down was incredible, we stuck together. I would not have seen all the great trails without thier guidance. Also, another vacationer was hurt on the ride down and the shop owner guiding us handled the situation beautifully, getting him down the mountain.

Similar Products Used:

My only complaint is that I did not get more of an oportunity to ride with these guys, or buy more from this shop.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 05, 2009]
Ashley
Downhiller

Great time! The guys, Paul especially, took great care of me. I rode a great bike, had all the gear I needed and loved the ride. I recommend them to anyone interested in a great downhill experience in Maui. I didn't get a chance to visit the shop, but they took care of me and met me on the volcano. Hopefully, I can come back!

OVERALL
RATING
5
VALUE
RATING
5
[Feb 12, 2009]
EDizzleVR6
Downhiller

Sweet shop with about 20 bikes, has a bunch of downhill bikes to pick from for the skyline trail. Sweet setup on the rental and shop! just checked out the website, I guess its in a new spot

Customer Service

Awesome, set up me, my brother, and dad on a sick trip down the backside of the volcano in maui. after the ride picked up a brand new movie to watch for the flight home, only $20. apparently my mom ordered some shirts for my dad, brother, and me, and the guy sent us a bunch of free coffee too!. SICK

Similar Products Used:

Next time I am in Maui, I will be doing this again. Crater Cycles NO KA OI

OVERALL
RATING
5
VALUE
RATING
5
[Jan 02, 2009]
Mauicyclist
Cross Country Rider

Hi. I live here on Maui and I have ridden all of the popular routes on the island,road and MTB. Although I have never rented or gone on a ride through Crater Cycles, I have heard mixed reviews of the shop. Any potential tourist/visitor to the island should realize that most of the business of ANY bike shop on the island comes from tourists, who come and go endlessly. Therefore, most of the shops are just trying to make a quick buck. I have worked for 2 rental shops/companies here on maui and i can vouch that the bikes were never kept up to safety standards at either place. However, Crater Cycles has a rep. for being thorough about maintenance, as does Maui Cyclery in Haiku. One thing I'll point out, for those wanting to ride down the backside of Haleakala, is that Crater Cycles has no business permit to operate in any capacity inside Haleakala Nat. Park, which you have to go through to get to the start of the ride. So the shuttle up the hill is illegal, and the park has been keeping their eyes out trying to nab him for a while now...

Customer Service

don't know

OVERALL
RATING
3
VALUE
RATING
3
Showing 1-9 of 9  
MTBR Newsletter

Get the latest mountain bike reviews, news, race results, and much more by signing up for the MTBR Newsletter

THE SITE

ABOUT MTBR

VISIT US AT

© Copyright 2019 VerticalScope Inc. All rights reserved.