Bicycle Central - Bikeshops, Glendora, California

Bicycle Central - Bikeshops, Glendora, California

DESCRIPTION

Located just North of the 210 freeway. Exit Grand Ave.

USER REVIEWS

Showing 1-3 of 3  
[Jun 09, 2012]
chad
Racer

I have been in this bike shop many times and have always had a great experience with the staff. They have good and prompt service and the knowledgeable are always willing to help out with any questions you may have

Customer Service

Service is the best out there bar none

OVERALL
RATING
5
VALUE
RATING
5
[Sep 30, 2009]
jeff
Weekend Warrior

mom and pop shop. smaller selection but have always met my needs.

Customer Service

i have been in this shop several times for repairs and service. the mechanics have always been really helpfull and given me riding/trail-side repair tips. when they didnt have the parts i needed in stock they ordered them and i still received my repair back in just a few days.

OVERALL
RATING
5
VALUE
RATING
5
[May 07, 2009]
MTB rider
Racer

This is my favorite shop! That guy Garrett sure does know what he is doing when it come to bikes and any thing bike related. R.J. had great style and really complimented the shop. Adam, i beleive that is his name, well he looked like a lumberjack. He should definatley shave that crusty beard of his! Oh and Phil, well thats a story for another time.
I would like to give a shout out to coney island community college! GO WHITE FISH!

OVERALL
RATING
5
VALUE
RATING
5
[Oct 04, 2008]
harriscathy
Weekend Warrior

I have stopped into the shop several times and usually been helped quickly and efficiently.

The older guys in there know what they are doing, are intelligent and eager to help. The owner's wife, Andy, is chatty, personable and helpful too. She does ride, as do most of the people working there. The younger guys don't seem to be as focused on customer service. My family owns a car dealership, so I know what customers deserve.

Back in May, Joe and Phil found the perfect bike for me-- a blue and cream beach cruiser. I wanted it checked out, cleaned and polished after a week at the beach. One of the young guys said "We only do mechanical work here, we don't do detailing." I was willing to pay. Thank goodness Phil, who sold me the bike, said "Sure, we'll clean it up and try to get the scratches out of the paint." He did a great job and made certain I was happy, even loading it into my car when he was done.

I stopped by a couple weeks ago on a Saturday and the staff was dancing and goofing around. It took them a long time for them to come to grips with the idea that I was ready to buy something and needed to pay for my merchandise. By the time they had figured out I was interested in paying, I had lost my patience, gotten frustrated and left.

It was a completely different shopping experience on the following Sunday when the more mature employees were present. I was helped immediately. They made me feel that my business was really wanted and they cared that I was happy with my purchases.

Customer Service

see above

Similar Products Used:

see above

OVERALL
RATING
3
VALUE
RATING
3
[Apr 08, 2008]
helloolivas
Weekend Warrior

went in there after my friend got a pinch flat on his turner while riding glendora mtn.,they were quick,professional and had a great attitude even though our bikes were not bought there.I would difinitely recommend them to anybody in the area needing service or looking to make a purchase.

OVERALL
RATING
5
VALUE
RATING
5
[May 05, 2007]
Rex Rhorer
Cross Country Rider

Good customer service. Bike mechanics know what they are doing. Trek, Specialized seem to be the bikes of choice. Some employees will actually take customers on rides at various trails around Glendora i.e. Glendora mountain road, JPL (Pasadena), and Marshall Cyn. in La Verne to name a few.

OVERALL
RATING
4
VALUE
RATING
4
Showing 1-3 of 3  

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