The Ride - Bikeshops, Conway, Arkansas

The Ride - Bikeshops, Conway, Arkansas

DESCRIPTION

Full service shop with a great staff. They are geared up for both mountain bikers and the roadies. Get Outside is the other side of the shop which sells hiking and camping gear.

USER REVIEWS

Showing 1-6 of 6  
[Sep 13, 2008]
steelonlyplease
Cross Country Rider

very nice shop. great selection. shop dog is pretty cool. they're main brand is specialized and as far as most of the people in the shop are concerned, it's the best brand on the planet!! I'm not impressed by specialized over-priced over-rated bikes, but most of the guys in this shop seem to think they're the best thing since sliced bread. they also carry raleigh, but don't push them near as hard as the specialized bikes......I would not recommend coming to this place for a tune-up!!! WAY TOO EXPENSIVE!!!! yes, they do good work, but you can get the same work done for half the price elsewhere... they keep a good stock of shoes, hydration packs, water bottles and cages, and also have the whole line of Mavic Ksyrium wheels all ready to go..most stuff is sold @ msrp, but with a little talking I'm sure they'll mark stuff down a bit(if you're talking to the right person).

Customer Service

you've got a fifty-fifty chance with the staff...some of them are really cool, and some seem to be annoyed when you ask them for help. Overall the staff seems to be real knowledgeable..

Similar Products Used:

don't expect any smokin deals unless you've alread done business with these guys, or get to know them before you purchase a bike

OVERALL
RATING
3
VALUE
RATING
3
[Nov 05, 2007]
gdpolk
Cross Country Rider

The staff is knowledgable and very friendly. I have bought most of my cycling products online, the owner knows I have, and the owner is still very friendly to me. He goes out of his way to help me in any way he can. Because of this unless there are significant online savings, he gets my business and the business from several guys I meet through college. Fantastic LBS!

Similar Products Used:

Oh, Get Outside is no longer there...now its just a bike shop.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 09, 2007]
MS rider
Weekend Warrior

It is one of several full service bike shops in Central Arkansas but the only one in Conway. Great selection of both road and mountain bikes as well as accessories and clothing. The shop works hard to foster a healthy cycling community in Conway.

Customer Service

Outstanding. I purchased both mountain and road bikes from the store and they have always provided excellent customer service. I previously shopped at stores in Little Rock, but I prefer the level of service and experstise that I recieve at the Ride. They are a very relaxed group and if you need help with anything they will take their time to work with you. They stand behind their work and will gladly make adjustments if you are not satisfied. I recently moved and have shopped at a number of new stores and none of them provide the level of service that I recieved at The Ride.

Similar Products Used:

I cannot imagine a better full service store. I still ride as much as I can. When I have problemswith my bikes I know that if I could make it back to Conway I would recieve prompt, courteous, quality customer service. Do yourself a favor and pay them a visit.

OVERALL
RATING
5
VALUE
RATING
5
[May 07, 2007]
tonofearth
Racer

Great shop, great staff, great products.

Customer Service

The guys at The Ride are awesome. They are very knowledgeable and always very helpful. Unfortunately, I think the guy on the previous post just had a bad experience.

Similar Products Used:

Go visit The Ride & Get Outside.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 30, 2007]
yosso
Weekend Warrior

See the website for a summary.

Customer Service

Poor customer service, they act like they're doing you a favor whenever you visit, i.e. they drag themselvs away from their conversation with their friend/buddy and grudgingly take the time to check your out or answer your question.

Unless you are really desperate, save your time and money and simply purchase over the internet.

OVERALL
RATING
2
VALUE
RATING
1
[Feb 28, 2007]
Glen Cooper
Weekend Warrior

Eric and his crew maintain the best shop I've ever been to visit. So far, I have bought road bikes for my wife and I, and also for my little boy (he wasn't even born when I bought it). These guys are professional without being snobs, and I have always felt welcome when I enter the store. These guys are GREAT!

Customer Service

I've had minor repairs and major overhauls done and all were done quickly and correctly.

Similar Products Used:

Glad you guys opened in Conway!


Coop

OVERALL
RATING
5
VALUE
RATING
5
[Oct 29, 2006]
k0y0te
Weekend Warrior

Conway's only bike shop

Customer Service

Muy Bueno

Similar Products Used:

I got my road bike at The Ride. The customer service is second to none. The staff always makes me feel welcome, even when I'm just looking around. I've checked out shops all over the state and this one is my favorite.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 08, 2006]
bluebomberx

OVERALL
RATING
5
Showing 1-6 of 6  

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