Tempe Bicycles - Bikeshops, Tempe, Arizona

Tempe Bicycles - Bikeshops, Tempe, Arizona

DESCRIPTION

Bike shop centrally located near downtown Tempe.

USER REVIEWS

Showing 1-3 of 3  
[Nov 16, 2010]
derek1ee
Cross Country Rider

AVOID AT ALL COST.

Took a new Santa Cruz Blur LT frame to the shop to get the BB chased and faced. The staff (claim to be the manager) totally ruined it. Flatten 25% of the thread! Use cheap tools and no cutting oil, have no idea how to do the job. And after that, he did not even admit the mistake and ask me to leave the store.

If you love your bike, don't go, because they don't know how to work on a bike and they don't even care.

OVERALL
RATING
1
VALUE
RATING
1
[Jan 31, 2010]
john gabriel
Weekend Warrior

Good size shop but looks more like a yard sale when you get in side

Customer Service

I've had bad customer service before but this place takes it to a new level. I dealt with a gentlemen named mark and talk about a salesman that doesnt know his @$$ from a hole in a ground. I've been riding for many years and have delt with a lot of shops on different things but when i have a sales person tell me i need a 58cm frame and im 5'4" and then sit there and tell me im wrong for disagreing with him is just stupid . I really recomend not doing business with this shop and find somewhere else that will listen and take you serious.

OVERALL
RATING
1
VALUE
RATING
1
[Nov 27, 2008]
harpethnarrows

OVERALL
RATING
1
[Apr 29, 2007]
Franziskaner
Weekend Warrior

My first, and so far only, experience with Tempe Bicycle was a positive one. They are currently in the process of moving to a new location (405 W. University), so the shop probably wasn’t looking its best, but I did notice quite a few good ‘moving sale’ deals. I took my 01’ Specialized Rockhopper there for a tune-up on Monday evening, 23 April 2007. I gave them no special instructions, other than pointing out that my front wheel hub was in bad shape. I was told the bike would be ready on Thursday, 26 April 2007. Tempe Bicycle never phoned me, but the bike was ready for pick-up as promised Thursday evening. When the tech brought the bike out to me, he pointed out that the front tire was flat. I felt this was probably my fault, because I knew the front tire had a very slow leak when I turned it in, but never mentioned it. The mechanic offered to replace the tube while I paid, and I was given the choice of regular, heavy-duty, or super heavy-duty tube. No brand name was mentioned, but I noticed he used a Kenda tube. I was charged $29.95 for the tune-up, $1.00 for unspecified shop parts, $10.00 for the front hub overhaul, $6.95 for the ‘heavy-duty’ tire tube, and $5.00 for the tube replacement. Total cost for my visit was $52.90. I’ve been pleased with the results of the tune-up and would recommend Tempe Bicycle’s services to others.

OVERALL
RATING
4
VALUE
RATING
4
[Apr 29, 2007]
anonymous
Weekend Warrior

My first, and so far only, experience with Tempe Bicycle was a positive one. They are currently in the process of moving to a new location (405 W. University), so the shop probably wasn’t looking its best, but I did notice quite a few good ‘moving sale’ deals. I took my 01’ Specialized Rockhopper there for a tune-up on Monday evening, 23 April 2007. I gave them no special instructions, other than pointing out that my front wheel hub was in bad shape. I was told the bike would be ready on Thursday, 26 April 2007. Tempe Bicycle never phoned me, but the bike was ready for pick-up as promised Thursday evening. When the tech brought the bike out to me, he pointed out that the front tire was flat. I felt this was probably my fault, because I knew the front tire had a very slow leak when I turned it in, but never mentioned it. The mechanic offered to replace the tube while I paid, and I was given the choice of regular, heavy-duty, or super heavy-duty tube. No brand name was mentioned, but I noticed he used a Kenda tube. I was charged $29.95 for the tune-up, $1.00 for unspecified shop parts, $10.00 for the front hub overhaul, $6.95 for the ‘heavy-duty’ tire tube, and $5.00 for the tube replacement. Total cost for my visit was $52.90. I’ve been pleased with the results of the tune-up and would recommend Tempe Bicycle’s services to others.

OVERALL
RATING
4
VALUE
RATING
4
Showing 1-3 of 3  
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