Rage Cycles - Bikeshops, Scottsdale,, Arizona

Rage Cycles - Bikeshops, Scottsdale,, Arizona

DESCRIPTION

Peter and the gang are top notch. Great to work with for sales, repair and just general info. Outstanding shop and vibe. Won't push you on the latest gadget and will often advise a less expensive part for YOUR needs. Very customer focused and not just sales driven.

USER REVIEWS

Showing 1-10 of 39  
[Sep 07, 2019]
jeffro

Strength:

Awesome selection of tire and bikes. Customer service is excellent as well, friendly and knowledgable. I'm passing a few other bike shops on the way to Rage.

Weakness:

None that I have found

OVERALL
RATING
5
[Dec 01, 2018]
owtdorz

Strength:

Personable and knowledgable. Never pushy and always remembers your name.

Weakness:

None that I have found

OVERALL
RATING
5
[Jun 22, 2016]
Fred Branin
Weekend Warrior

Great New location and cool shop

Customer Service

Excellent service. You can tell they know their stuff

Similar Products Used:

The neighborhood is lucky to have this shop

OVERALL
RATING
5
VALUE
RATING
5
[Sep 06, 2012]
wcj1983
Cross Country Rider

Really sick shop with a ton of boutique brands. They focus on mountain biking a lot more than any of the other shops I've seen around town which are aimed at road biking/triathlons. Good selection of body armor, hydration packs, and all the other accessories you'd need on the trail. Great tire/parts selection.

Customer Service

The best customer service I've had. Called in, and when I showed up they instantly recalled the conversation, and everyone was really helpful. I'm fairly new to town, and Moses offered to get me in touch with some local riders to hit the trails with, as well as some beta on the best local trails to hone my skills.

Similar Products Used:

I'd say these guys are your best bet in town for finding dedicated riders who aren't going to spit the sales pitch form the big brands.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 31, 2012]
Rocky-CO
Cross Country Rider

An impressive little shop. Great depth of knowledge and friendly staff. Glad the carry Rocky Mountain bikes. Keep up the great work!

OVERALL
RATING
5
VALUE
RATING
5
[Feb 16, 2012]
Tradster
Weekend Warrior

Great shop with a nice selection of bikes. I've been disappointed with other local Phoenix shops either having an attitude (one shop gave me crap for 'not bringing in my bike early enough' for a Fruita bike trip, although I brought it in three weeks prior to the trip. The mechanic was a jerk and I never went back, even though I bought my current mtn bike from them; another shop never bothered to tell me how to maintain my bike and always took a week to turn it around for service.) Rage turns things around fast, their service work is first rate, they spend time to talk to you and adeucate you on some finer points about making the bike last. A perfect example is I brought my Kona dawg in for service thinking the disc brake pads were needing replacement. The Rage mech said, no, just need to get the glaze off, and now they are fine. They will never try to stick you with a part or service you don't need. I brought in my not so pricy Performance road bike (couldn't afford a pricy road ride) and they treated me like my bike was worth $5000 and had it ship-shape in a day. I will always go to Rage for service as they turn it around fast and perfect the first time. Everyone is approachable, I am greated right away, and they take time to help a non-mechanically gifted guy like me. Brought my wife along last time, and one of the guys spent plenty of time with us about getting her a cruiser bike...she is a bit hesitant about bikes as she has fallen a couple times off a bike and her hands go numb. They were very helpful about the style of bike best for her, how the handle bars should be to help aliviate the numbness issue. Got to say, they operate a great shop and give great service. Give them a try and you will go there for service...I am always happy with their work, something I can't say about most other bike shops in town. RAGE ROCKS!

Customer Service

The best!!

OVERALL
RATING
5
VALUE
RATING
5
[Mar 27, 2010]
ridensmile
Cross Country Rider

Nice niche bike shop with something for everybody who truly appreciates bicycles. Single speeds, mtn,road, small and larger brand bikes to choose from. Looks and feels like a shop you want to hang around....knowledgeable people that are passionate about bikes.

Customer Service

EXCELLENT - they went the extra mile to help me as an out of town buyer - see below---Thanks DAN!

Similar Products Used:

I visited in February 2010 looking for a new Mtn Bike and was treated very well....meaning I test rode 3 bikes, everyone in the shop talked to me, they ended up doing a little customizing to accomodate the ride I really wanted, boxed my bike for shipping and delivered it to my hotel. After the purchase they offered me a micro-brew from their fridge and we toasted the new ride. I called a month after the purchase with a few questions and Dan gladly spent time to help answer my questions.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 07, 2010]
Brad
Weekend Warrior

This shop sells quality bikes and I loved the selection of "small" brand bikes as well as some "big" brand bikes in the mix too. These guys love bikes and the vibe in the shop definitely lets you know your among people who have a passion for what they do. They gave some suggestions, let me demo 3 bikes and ultimately went above and beyond to quickly make some changes to a bike I liked.....I rode it, liked it and bought it. They packed it in a box for plane travel (no charge) and delivered it to my hotel because I was under a tight schedule. If that's not enough on the service end, after the purchase they scored me a beer (microbrew) from their fridge while I waited for my taxi pick up. Great shop, Great selection, Great service - I'd buy again because they created an "experience" instead of a transaction- Thanks Dan!

Customer Service

Excellent - knowledgeable, willing to make suggestions, changes and were not pushy on the sales end

Similar Products Used:

If you're in the market for a quality bike that isn't just "another bike" - this is the place

OVERALL
RATING
5
VALUE
RATING
5
[Mar 06, 2010]
AzArmyPA
Weekend Warrior

Great LBS. Peter is one of the best custom wheel builders in the area. Curly and Ben are really great. Go sit down and just chat.
If you want a custom built bike then this is the place you want to go. They will put it together with the right parts to make you happy for years.
You want a recommendation: email me.

Customer Service

excellent

OVERALL
RATING
5
VALUE
RATING
5
[Jul 11, 2009]
chocothunder
Downhiller

My first impression of his shop was these guys know what is cool and the atmosphere gives you a sense that they are passionate about what they do. This is not your typical bike shop that only carries big name brands, and have limited mechanical experience. They have a "frame tree" that they stock with brands like titus,turner,yeti,salsa,ect., and are more then willing to cater to your riding style and budget. These guys specialize in building custom bikes that are meant to last. They offer everything from road, mountain,bmx and cruisers. The shop is very comforting and I can spend hours just checking out all the cool stuff they offer.

Customer Service

Doesn't matter if you have a 10,000 dollar or 100 dollar bike, The rage crew will work on your bike like it was there own. they have an eye for detail and guarentee their work. Several times, they have sent broken parts back to companies for me and all I had to pay was labor and shipping. Thats money well spent IMO. These guys are the best in my book.

Similar Products Used:

Rage cycles is the coolest shop in the valley!!!! I know that my stuff is well taken care of and they try to work on a 24 hour turn around time if they can't fix it right then and there. I recommend to anyone that has problems with shops that have attitudes, poor mechanics, or promise but can't deliver, you will not find that at Rage cycles.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 39  
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