Southwest Sounds and Cyclery - Bikeshops, Prescott, Arizona

Southwest Sounds and Cyclery - Bikeshops, Prescott, Arizona

DESCRIPTION

A tiny shop with a surprisingly large selection of components, good selection of 29ers and singlespeeds (Salsa, Soulcraft, Surly).

USER REVIEWS

Showing 1-8 of 8  
[May 08, 2012]
Greg
Cross Country Rider

Great shop with a great owner! This place is small but it packs a big punch for a LBS. He stocks some stuff but can order anything you want.

Customer Service

First met Ed while hunting for a used bike. After an hour with him I finally knew what I wanted. Of course, he knew when I walked in the door but I needed some training I guess. Since then, he has built 2 custom Surly bikes (a 1x9 and a SS). Always thought the love of my life would be a woman, but nope, it's a Surly built by Ed!

Similar Products Used:

Bottom line, if you are in Prescott (or anywhere near) this is the only shop you need to worry about. Great customer service and a man you can trust ALWAYS with EVERYTHING Mtn Bike.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 05, 2012]
Brian
Weekend Warrior

A+ Excellent service today, this shop was highly recommended and now I see why!!!!!

OVERALL
RATING
5
VALUE
RATING
5
[Apr 22, 2011]
Clayton Loudon
Weekend Warrior

This is the best place to go for your cycling needs. The owner can order anything you want and is fair in his dealings. Like another reviewer mentioned, it would have been nice to find this shop a long time ago!

Customer Service

You can expect expert advice and a quick turn-around time here. Ed is the cycling equivalent of that trusted auto mechanic you have that will treat you fairly and earn your loyalty for life.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 26, 2010]
gfoskett
Weekend Warrior

Awesome bike shop that has most components in stock. I was looking for a Hayes disc brake adapter and tried the other three bigger shops first. I either got a bad attitude, the impression I was wasting their time, or one shop arguing with me that I didn't need that part to make the brakes work. I just happened to remember that I saw a small shop downtown and decided to stop their. He not only had the part, he just gave it to me at no charge. I will now go here for every part I need in the future even if he has to order it. He knew exactly what I needed and had multiple of them in stock.

Customer Service

He knows what he is doing and is always ready to help you out.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 22, 2009]
ajrmd2002
Cross Country Rider

Great shop. Ed works on my high end bike and knows what he's doing, if he doesn't have it he can get it. Very good prices.

Customer Service

Here's the deal, I've been in Prescott for about 4 years. I love to bike and I bike hard so I'm often in need of a good shop. I didn't know about Ed's shop for 3 years so I was visiting 3 other shops in town. After a series of frustrations from a combination of attitude and/or incompetence I was at the end of my rope with the LBS's. The I found Ed's shop. He's pleasant, he knows what he is doing, he's fast and his prices are the best. What else can I say.
His hours can vary, but hey, let the guy have a life.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 23, 2009]
Luke Mann
Cross Country Rider

Best bike shop anywhere. When Ed fixes your bike its better than new. Very affordable pricing to boot. Some of the best things come in the smallest packages.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 18, 2008]
Velokid1
Cross Country Rider

A great shop packed into a very small package. This tiny shop is kind of the nerve center of cycling in Prescott. Ed makes the shop what it is; he's a friendly, generous person who has 30 years in the bike biz and has befriended some of American cycling's most famous and/or notorious characters. He's fair with his prices and you can tell he loves nothing more than to see someone truly enjoy riding a bike he built, sold or wrenched on. Just a class act kinda guy.

Ed primarily focuses on stocking mid- to high-end products, though he will gladly order anything you need.

If I owned a bike shop, I would want it to be like Southwest Sounds & cyclery.

Customer Service

Top notch. Ed's hours are screwy but that's because it's a one-man show and he puts the quality of his life above the profitability of his business... so if he feels burnt and wants to take a day to hit the trails or ride his moto, he will. He's generally around 8/9 AM until 2/4 PM, weekdays only.

You learn to call before you head over.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 16, 2008]
j-macjgm
Cross Country Rider

Small shop just past Whiskey Row in downtown Prescott.

Customer Service

Very impressed with Ed's knowledge, customer service. I bought my Surly Karate Monkey frame here and had it built to my specs. So glad I went through his shop; I'll continue to do business in the future.

Similar Products Used:

Ed is the kind of solid dude that will go riding with you on the trails after he builds you an awesome 29er. It's refreshing doing business with good small business owners like this guy.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 20, 2006]
ionsmuse
Cross Country Rider

A very good, very small shop with very inconvenient hours.

Customer Service

My experiences (with walk in service and ordering parts) have been excellent. No brain dead shop rats here. My orders were filled promptly, and the arrival times were accurate; I was kept in the loop (with calls) at all times.

Similar Products Used:

Only real downside here are the hours. Posted as 9-4, it is rare to find this place open past two. Not so good for those with a real job. Otherwise, an impressive selection of esoteric frames (ss soultcraft w/ Paul drops, Dos Niner, Monkey, 1x1) and parts for a place which is hardly bigger than my bathroom.

OVERALL
RATING
4
VALUE
RATING
4
Showing 1-8 of 8  
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