SBR Sports - Bikeshops, Windsor, United Kingdom

SBR Sports - Bikeshops, Windsor, United Kingdom

DESCRIPTION

USER REVIEWS

Showing 1-3 of 3  
[Mar 16, 2010]
Jake Dickinson
Cross Country Rider

Avoid, Avoid, Avoid!!!!!!

Just like the other reviews this company is awfull.
Expensive postage to start with and slow delivery time 6-10days!!!

No sign of order after two weeks, phoned up and told waiting for stock, coming in two weeks.
Phoned 2 weeks later, guess what? waiting for stock- another 2 weeks
Gave up at this point, 6 weeks for shock oil!!!!
Cancelled order, now waiting for refund (one week gone and no refund)!!!

Re ordered from another company, arrived in 2 days ++++

Customer Service

No supprise you can never get through to anyone on the phone line!!! And the shop is no Help.
Have they gone into administration?
Should of gone to Halfords or anyone else!!!

Similar Products Used:

I can't see them trading for long with service like this!

OVERALL
RATING
1
VALUE
RATING
1
[Jan 27, 2010]
Sam
Cross Country Rider

Credit card debited immediately but goods did not arrive. I then cancelled the order and was promised a refund but six weeks later - nothing. They do not answer the phone either. You have been warned.Trading standards are collecting info on this company , presumably to take action for breaches of Distance Selling Regulations

Customer Service

None

OVERALL
RATING
1
VALUE
RATING
1
[Nov 16, 2009]
Anonymous
Weekend Warrior

Made a purchase online but out of the 3 items I bought only one was in stock and offered an inadequate replacement for another and a delivery time of a month for the third.
I cancelled the order but still waiting for a refund, that was 6 weeks ago.
The office/Internet sales never answer the phone, the only people that do work in the shop and can offer no help.
I regret the moment I clicked on the Pay Now button.

You have been warned, AVOID!

If you value your money do not buy anything from SBR Sports/Bonthrone bikes.

Customer Service

No customer service!

Similar Products Used:

Dont buy anything from these people.
They are crooks.

OVERALL
RATING
1
VALUE
RATING
1
[Aug 22, 2009]
Woodfordp
Weekend Warrior

Re: SBR Sports online:

It would take too long to list it all, in summary:

1. Don't anser the phone
2. Late paying money back
3. Weeks to deliver, when they do, missing parts on the bike
4. Don't reply to emails
5. Blame computer problems on mistakes
6. Over a month and still can't ride my bike

Go elesewhere, please, I am kicking myself - chainreactioncycles, wiggle, evans cycles etc, all MUCH MUCH better, yes they make mistakes, who doesn't - really simple, just put it right and we will come back - simple business sense.

I am ordering broken parts for my bike now from eleswhere as I don't believe that they will deliver, in every sense of the word. I don't expect them to be in business for long with this level of service.

Customer Service

They don't have any

Similar Products Used:

I really should have known better.

OVERALL
RATING
1
VALUE
RATING
1
[Jun 23, 2009]
Anonymous

OVERALL
RATING
1
Showing 1-3 of 3  
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