Merlin Cycles Ltd - Bikeshops, Leyland, United Kingdom

Merlin Cycles Ltd - Bikeshops, Leyland, United Kingdom

DESCRIPTION

Small bicycle shop in the North of England that has large discounted mail order aspect to their business. Has their own range of excellent mountain bikes.

USER REVIEWS

Showing 1-2 of 2  
[Jun 09, 2012]
stephen
Downhiller

absolutley brilliant, nice showroom, plenty of things available at dirt cheap prices, well worth a visit, picked up most of my parts from here, they also have their own workshop next door that you can book bikes into (i prefer to do it myself)

Customer Service

fantastic, very quick, kind, gives out small freebees like cables etc.

Similar Products Used:

on an industrial estate near tesco and buckshaw parkway train station

OVERALL
RATING
5
VALUE
RATING
5
[Nov 19, 2007]
Anonymous
Cross Country Rider

The shop side of things is small and is staffed by one very helpful employee. Prices are generally at least as low as Chain Reaction Cycles, albeit with reduced levels of choice. No problem, as Merlin tend only to stock the better items in product ranges.

This shop is well renowned for it's extremely high quality MTB wheel builds.

This company has a strong online bias and I think the shop is a secondary aspect.

Customer Service

Visiting the shop in person is a good experience although you may end up waiting to speak to the salesperson due to other customers. At a push the bike mechanic may come out and help you.

Buying online has been an exceptional experience for me with deliveries arriving sometimes the next day. Items are well packaged too.

The new website had some teething problems but seems to have settled down now. Although they still don't have Gunsmoke listed as a colour option for Hope Pro 2 hub wheel builds, even though they do sell that colour.

Similar Products Used:

Don't bother phoning this shop and expecting a helpful discussion, they seem to have a guy who can only answer with a brain dead 'yes' or 'no' to detailed questions. Very frustrating indeed.

OVERALL
RATING
4
VALUE
RATING
3
Showing 1-2 of 2  
MTBR Newsletter

Get the latest mountain bike reviews, news, race results, and much more by signing up for the MTBR Newsletter

THE SITE

ABOUT MTBR

VISIT US AT

© Copyright 2019 VerticalScope Inc. All rights reserved.