Bike Bros. - Bikeshops, Cochrane, Alberta

Bike Bros. - Bikeshops, Cochrane, Alberta

DESCRIPTION

Established in 2003, Bike Bros. has become a destination for riders, and soon to be riders, from Calgary, Bragg Creek, Canmore, and much of Southern Alberta. Customers are happy to receive honest, informed information to help with their bike purchasing decisions. The product selection ranges from Kids bikes to BMX, Road, Commuters and of course Mountain Bikes which make up the majority of the selection. A big focus in the shop is full suspension bikes from Giant - stocking most of Giant's XC, Trail and All Mountain suspension bikes. KHS, Marin, Raleigh USA and Niner complete the bike options.

The service and assembly departments help the shop stand out. Bicycle assembly surpasses industry standards with the focus on building perfect bikes - bikes that work better and last longer than the average built bike. The service department has a great reputation which results in significant wait-times for service in the busy season... make an appointment.

If you're looking for small town feel in your big city bike shop, visit Bike Bros. It will be a shopping experience you will enjoy and find very informative.

USER REVIEWS

Showing 1-10 of 27  
[Apr 29, 2017]
Hassan Khan
Weekend Warrior

Top Notch, First class service. Friendly outgoing chaps there! I bought my Gaint Trance there and it was well worth it to get out of Calgary to visit the shop. I have been to other bike shops in Calgary but they seem too industrial when compared to Bike Bros since they lack the personal touch.

Customer Service

Personalized service "geared" or "taylored" to your need

OVERALL
RATING
5
VALUE
RATING
5
[Nov 19, 2016]
Wes
Weekend Warrior

A fantastic local shop with attentive staff and great product. I have been showing up at Bike Bros for years and Graham (owner) is a solid dude with a passion for the sport. You won't find any high pressure tactics, just quality information on the bike or service you need. The current selection of bikes from Raleigh, Giant and Rocky Mountain provide enough variety across the entire bike spectrum from entry level to high end racer. I have purchased 4 of my last 5 bikes at Bros and haven't been disappointed yet. It's also a great shop to get offered an espresso!

OVERALL
RATING
5
VALUE
RATING
5
[Jun 04, 2014]
Simon
Cross Country Rider

Purchased 3 bikes from these guy's including 2. new Giant Trance SX one for my son.
They are great guy's to work with fair prices and good inventory. Nice relaxed and no high pressure sales.

Customer Service

Very good never an issue just took my new bike in as it was not shifting as it should. Rather than make me book an appointment as they were busy just put in on the stand and did the adjustments. Ready to ride in 15 minutes.

Similar Products Used:

Great shop!

OVERALL
RATING
5
VALUE
RATING
5
[May 17, 2014]
Ron
Weekend Warrior

Just bought 2 Giant road bikes. Great information. No hard sell. Very focused on getting us the right bikes and not buying a bunch of stuff we don't need. Worth the drive from Calgary for sure!

OVERALL
RATING
5
VALUE
RATING
5
[Feb 07, 2014]
Kyle Penner
Weekend Warrior

I bought a new bike from bike bros today, I will be back! Very positive experience and very nice to deal with. I was pleased with the customer service I received and fast emails back and forth with questions about a couple bikes. I would defiantly recommend this shop to all my friends. I will be doing all my shopping at Bike Bros. Thank you!

OVERALL
RATING
5
VALUE
RATING
5
[Jun 09, 2012]
Kurt Kasper
Weekend Warrior

I just wanted to say thanks for the excellent customer service you guys gave me. I drop my Rocky Mountain Slayer off for a tune up and within a couple of days I got the call it was ready. Drove down that night and to my surprise one of your mechanics (actually the guy that sold me the bike I forget his name) came from the back to make sure that my shifting issue was up to par. Took it for a ride and it wasn't what it was like "out of the box". Again to my surprise he took the time to try and set it up so it was right and as close to new as he could get it, and explained to me why they had this issue with the set up on my bike. So as I waited with my friend drooling over the blue with orange highlights color scheme of a Giant Reign that Graham was putting together he offered us both a coffee as we waited. If I didn't love this shop already I do now!!! So just a thanks to you guys at BikeBros for doing what you guys do. A rare find in this great province we call Alberta.

Also I took the bike out last Sunday to Moose and the shifting is good to go not as much hesitation. And as always the bike took on the mountain like a champ!


Thanks

Kurt

OVERALL
RATING
5
VALUE
RATING
5
[May 08, 2012]
Kim
Weekend Warrior

LOVE this shop! I'm new to the biking world but there is no question I will be back here!!

Customer Service

I haven't owned a bike since I was a young girl and then, in truth, it was more of a bike shaped object. So, I was more than a bit intimidated when I made my way into the shop to buy my first real bike.

Damian was quick to help me. I had a loose budget but he immediately showed me a bike notably under what I was willing to spend because he thought it would be the right bike for me. Even though we weren't sure I was going to buy the bike, he still was so careful to size and adjust the bike to I could properly evaluate it. Then, once I was sure that would be the right one for me, he took more time to make sure the gears were working properly and the bike would be in perfect condition for me.

At no point did I ever even feel like I was being "upsold." I would not only buy another bike here but I'd tell any of my friends that they should make the trek to Cochrane to get their bikes there too.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 28, 2012]
jeff richards
Weekend Warrior

Shop is extremely well set up. Everything a person could ever want out of a full service bike shop. You can tell all staff are committed to the cause by how the shop is kept. Cool layout well lit no worries parking great selection.

Customer Service

Andrew was extremely knowlegible. All staff are friendly, professional, and willing to help you find whatever you may be in the market for. Anything is possible with these guys! Aces!

Similar Products Used:

As a 34yr old father of three re introducing himself to a sport I dearly love, and upgrading with a new whip this season mine was a pure experiance. Staff made me feel at home, no pressure helpfull, knowledgible, and ultimatley made this weekend warrior stoked about hittin the trails A S A P. Cheers everyone hope this helps!

OVERALL
RATING
5
VALUE
RATING
5
[Mar 25, 2012]
Frank van Doorn
Weekend Warrior

Loads of bikes for all manner of rider and wallet. Great quality and so great bang for the buck! Everything I have needed has been there. I came home from Paris and watching the Tour de France finnish last summer all enthused. I researched what I generally wanted for a road bike. Went to BikeBros and there it was. We talked, I went home, two days later picked up the very bike I had researched and wanted. Karma? Now I'm in the Enbridge Ride to Conquer Cancer in June and who knows what else after that! Thanks Bike Bros!

Customer Service

Been to a lot of bike shops in the city, was not too terribly impressed with service. Either I was ignored, or was made to feel somewhat of a nuisance or a rank beginner. Then I wandered into BikeBros to pick up new brakes pads for the wife's bike. Friendly, helpful, knowledgable, sincere, we talked bikes, they showed me a bunch, asked all the right questions, had me test drive and not once was there a sense of urgency or pressure. They truly want you to be happy and on the right bike. Bought a great road bike last August and now am looking at a MTB for other terrain, gone is what I called my 80lb "pickup"!

Similar Products Used:

Everything the others have said and more. Honest, you won't find a better bike shop. Anywhere. I've tried. Others could learn a thing or two from BikeBros. Great guys, great shop. No regrets in spending time or money there. Simply the best in its field.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 25, 2012]
Mike H
Weekend Warrior

Great all-round bike shop, with friendly, knowledgeable staff willing to put in the time with any customer. I sent email queries to six shops in and around Calgary, and Graham at Bike Bros not only replied first, he actually put some thought into his reply instead of either "come and see our bikes" or no reply at all. When I got there staff was very helpful, I rode several bikes, discussed different options, got some settings tweaked on a couple bikes, and ended up walking out with what I think is a great bike for my needs, and under my budget.

Customer Service

Excellent customer service, big thanks to the shop's accountant who was filling in on the floor for a while, she got some bikes lined up for me to try and was very helpful. The latte of course was great, and I felt like the team there spent quite a bit of time with me (well over an hour) for what for them was probably a relatively small sale - mid-priced hardtail 29er, certainly not a ton of profit, but they still made sure it was the right purchase for me which was great.

Similar Products Used:

It's a bit further drive than some shops in the city but the service was well worth it. They took the time to make sure I had the right bike, even changing out the handlebar stem for a longer one, bringing a bike down from the rafters to try out, etc. It was worth the extra 20 minutes of driving, I'll recommend Bike Bros to anyone looking for a great shop.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 27  

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