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Submitted by
Steve
a Cross Country Rider
from Pennsylvania
Date Reviewed: August 8, 2006 | | Favorite Trail: | Broad Mountain Loop | | Duration Product Used: | 2 Years | | Price Paid: |
$400.00 | | Purchased At: | www.ColoradoCyclist.com | | Strengths: | Very cool looks. I get a lot of comments on the yellow spokes and overall design. I bought this SPOX wheelset new. They were very smooth for the first few hundred miles. They do absorb a lot of the road "bump". Very fast wheel. | | Weaknesses: | Very difficult to adjust. The two wrenches that Spinergy supplied with the wheelset are the smallest. They are almost impossible to get into the tight space on the rear hub. I've had 3 of the "barrel" nuts crack and snap. Nobody in my area will service or carry spare parts for these wheels, so make sure you are a very patient person. The rear hub completely seized up on my out on a ride. It felt like being on a stationary bike with the resistance turned to the max. I was able to free it enough to get home. I've never encountered a problem like this before. It basically desintegrated. Amazing. I wasn't going to spend top dollar to rebuild not knowing how long a rebuid would last. I basically cannibalized the rear wheel and have been selling off the parts. If you need any yellow spokes and nuts, or a spare rim for a rear SPOX wheel, contact me. I am also selling the complete front wheel. | | Similar Products Used: | Mavic, Bontrager | | Bike Setup: | Giant TCR-2 Compact Road. | | Bottom Line: | You'll love them when you first get them. You'll think they look and feel great....for the first few hundred miles. I've never had to deal with Spinergy customer service, so I can't say "yay" or "nay" there. I have just read all of the horror stories surrounding Spinergy and thank God that I didn't put myself through that. I got mine on an end of season clearance throught Colorado Cyclist. The price was decent. Regular price is outrageous. I will give a value rating of 3 because they are a fast wheel. My overall rating is a two due to the product not holding up. | Value Rating: Overall Rating: |
Submitted by
Tiemo Brand
a Cross Country Rider
from Toronto
Date Reviewed: June 28, 2006 | | Favorite Trail: | 4-corners, Collingwood | | Duration Product Used: | More than 3 years | | Price Paid: |
$400.00 | | Purchased At: | Bike show | | Strengths: | I cracked 3 Cannondale frames and not needed any repairs to these great wheels over the past 5 years. I've heard that the hubs were sensitive but I've not encountered such problems. | | Weaknesses: | Spoke wrenches suck. If you have to adjust your spox, you've done something really bad - get somebody who knows how to set the tension right | | Bike Setup: | Crack and Fail | | Bottom Line: | I just blew out the sidewalls last weekend. Am looking for another set when I buy a new bike but the reviews below are almost scaring me off.
Can such a good concept and product be so poorly managed?My only complaint is the price. If they dropped the price, dealt with their quality issues, they would sell more and make more profit - like any business should. Non? | Value Rating:Overall Rating: |
Submitted by
Berchman Pagan
a Racer
from Ponce, PR
Date Reviewed: May 10, 2006 | | Favorite Trail: | 7 lagos | | Duration Product Used: | More than 3 years | | Price Paid: |
$700.00 | | Purchased At: | Ohio | | Strengths: | Basically anything you throw at them. they stay true always | | Weaknesses: | They are addicting. Oh thats a stregth, sorry, what weakness??? | | Similar Products Used: | Mavic Heliums, no contest. SPOK rule. | | Bike Setup: | Cannondale F1000, XTR All around Fatty Headshock Si. Ti Assecories... | | Bottom Line: | I got my hands on the first set to come into the shop back in 96. I have not let go of them since. I have raced and used them daily. I freaquently jump them and they stay true always, very minimal trueing. Cant say enough good things about them... I Love them. The overall buyer for these is anyone with a bike. SPOKs are stronger than steel, lighter and cheaper than ti. You will not only see the difference but feel it in your ride. You will ride longer and faster. I almost didn't believe it until I threw a leg over my ride with them installed. Like I said before and I will repeat always, I LOVE THEM, SPOKs rule.... Oh and by the way, they kick butt! | | Value Rating:Overall Rating: |
Submitted by
Michael Foreman
a Weekend Warrior
from Oakland
Date Reviewed: October 24, 2005 | | Favorite Trail: | Any & all singletrack in East Bay & Marin | | Duration Product Used: | 2 Years | | Price Paid: |
$800.00 | | Purchased At: | Performance | | Strengths: | Strong as an ox, super cool looks, great acceleration & even faster stopping. | | Weaknesses: | Rear free hub body! | | Similar Products Used: | Mavic, KK, Ringle & all Shimano | | Bike Setup: | Airborne Ti Hardtail, Rock Shox SID WC, mostly XT (some XTR) carbon post & bar | | Bottom Line: | These wheels are most awsome. It did help that I lost weight (from about 190 down to about 165). They are fast as h*ll, stop on a dime. They're really stiff and corner great. Hold a line really well and look super cool. I set mine up with all black spokes - Oh, Baby!
Oh, the poor rear free hub body. I've gone through about 3 of them so far. I figure I'll have to replace it once a year. Fortunetly, my LBS is an authorized dealer, so they are familiar with the set and work on them.
I hate to contradict my fellow riders, but my experience with the customer service has not been that bad. Perfomance really sucked, but I ditched them quickly.
At Spinergy, try to call Ben Bowers (sorry, dude...but I'm putting your name out there!), he's cool and took care of me in a timely manner. His number is: 760-517-4500 (ex# 111). I hope he gets a raise from this!
Mike
| Value Rating:Overall Rating: |
Submitted by
Chad Wojahn
a
from Coon Rapids, Mn. USA
Date Reviewed: February 20, 2005 | | Favorite Trail: | any thing dirt that takes skill | | Duration Product Used: | More than 3 years | | Price Paid: |
$150.00 | | Purchased At: | schwinn | | Strengths: | verry forgiving, super quick, lite as hell, jaw droping looks. | | Weaknesses: | bearings what bearings? mine fell apart after my first mud bath. | | Similar Products Used: | shimano XTR | | Bike Setup: | Mountain Cycle San Andreas and Mountain Cycle shock wave 9.5
both have XTR shift/brake setup. Cris King head set Hell bent Titec bars, WTB titianum seats, My shock wave has a soft ride stem | | Bottom Line: | I use to have my rides set up with the spinergy rox but Itried to true a wheel on a trail on day and broke the screw
Spinergy replaced the set with a set of yellow and blue spox for a mere $150 more. They lasted a month and the bearings went to hell after a mud bath.
Fortunatly I own a costom welding/fab shop and called one of my suppliers and found some class 5 sealed bearings that fit for under $5 each!! I replaced all..including front with these never a problem since!! that was over 6 years ago
In fact I like the spox so much I have 4 sets,two for each ride one winter and one summer set !!! Ride on | | Value Rating:Overall Rating: |
Submitted by
Matt
a
from Ajax, Ont
Date Reviewed: January 21, 2005 | | Duration Product Used: | 1 Year | | Strengths: | Looks Cool, nice yellow and blue spokes. Fairly strong. | | Weaknesses: | Hard to true. Whenches supplies are $hit | | Bottom Line: | A very nice wheelset. Great for using rim brakes. | | Value Rating:Overall Rating: |
Submitted by
Bill
a Cross Country Rider
from Omaha, NE
Date Reviewed: July 24, 2004 | | Favorite Trail: | Anything in Fruita | | Duration Product Used: | 2 Years | | Price Paid: |
$250.00 | | Purchased At: | ebay | | Strengths: | Bulletproof | | Weaknesses: | None that I have found | | Similar Products Used: | XTR/517 | | Bike Setup: | Santa Cruz Superlight/XTR | | Bottom Line: | I have read a lot of bad reviews on these wheels but since I have owned this set I have not had one problem. I ride at about 190lbs so I am not a light rider. I have hit all kinds of debris on the trail baby heads, log crossings, you name it and they have remained aas true as the day I bought them. I have never had to deal with Spinergy customer service so I consider myself lucky. I guess I got lucky and got a good set. | | Value Rating:Overall Rating: |
Submitted by
Peter
a Cross Country Rider
from Oakland, Ca.
Date Reviewed: May 15, 2004 | | Duration Product Used: | Less than 1 month | | Price Paid: |
$1.00 | | Purchased At: | Came on a used bike | | Strengths: | Light weight, smooth ride | | Weaknesses: | Everything else. Poor design, weak bearings, impossible to true with inferior tools, no parts available, even at extortion pricing, crap for customer support, | | Similar Products Used: | Mavic Kysyrium Elite, Open Pro on Dura-Ace | | Bike Setup: | Cyclocross/Commuter | | Bottom Line: | My wheel set came straight from a factory rebuild to me. The bearings were set up horribly, they came out of true after one short ride on pavement, then got ugly after another ten mile ride on smooth gravel roads in Marin. My last outing on city streets, the spoke blew through the rim like a .45 magnum, tore a hole about three quartes of an inch in the rim and destroyed the top of the spoke too. Thank god I was just riding around town and not out on a trail or racing!
Click on the links to buy from them. Up comes a window. Click on Service? Not available! Don't look surprised. If they answered all the service issues, they wouldn't have time to build and sell any more of the crap they produce.
Dealers listed on their own page won't get tools or parts for you because they suck so hard.
Anyone need a recently rebuilt SPOX front wheel? Available cheap.
| Value Rating: Overall Rating: |
Submitted by
Edwardo
a Racer
from Manassas
Date Reviewed: May 7, 2004 | | Duration Product Used: | 1 Year | | Price Paid: |
$350.00 | | Purchased At: | nashbar | | Strengths: | I have the 650c road version. I really like these wheels!!! Not very stiff, but the ride is silky smooth. | | Weaknesses: | The hub is funny looking, but works pretty good. Difficult to true. | | Similar Products Used: | Nothing like 'em. | | Bike Setup: | Kestrel 500 SCI | | Bottom Line: | I am impressed with the 650C road version of this wheel. It is fairly light and durable. The ride is very smooth and fairly maintenance free. You have to take good care of these wheels, but the performance has been very good. | | Value Rating:Overall Rating: |
Submitted by
Matt Blackburn
a
from atlanta, ga
Date Reviewed: March 5, 2004 | | Duration Product Used: | 1 Year | | Strengths: | NONE | | Weaknesses: | The design or lack thereof. They literally fell apart. Oh and just for a couple hours of torture try to rebuild one. The two spoke wrenches are made from the softest metal known to man. Real Genius.
| | Bike Setup: | Specialized FSR XC | | Bottom Line: | These wheels are the biggest piece of @$%! they are overpriced
for what you get, unless you like to pay through the nose for @$%!
The smartest thing they did was save money on R&D,"We'll just put them out there and see what happens." Notice this (I refuse to call it design)was fazed out. Anyone who says these wheels are great, good or even o.k. have lost too many brain cells. If you are even considering spinergy,don't. If everyone operated under the spinergy business model we'd still be killing our own food.
| | Value Rating:Overall Rating: |
Submitted by
Tom
a Racer
from Oregon
Date Reviewed: October 6, 2003 | | Duration Product Used: | Less than 1 month | | Price Paid: |
$25.00 | | Strengths: | It looked nice, pretty yellow and blue spokes, and pretty light. | | Weaknesses: | They are not made to actually be ridden, at least the rear one isn't. The rear freehub is a very poor design. The fact that a company can have such poor customer service and still be in business is amazing. | | Similar Products Used: | Hand built wheels just lx hub with sun sub 0 rim, dt spokes.
On road Mavic Cosmics, Specialized tri-spokes, Velomax Orion Comps, and many hand built wheels (Sun Venus rims rule!) | | Bike Setup: | Schwinn Project Underground | | Bottom Line: | I got the rear wheel for super cheap from a friend who owns a shop, if I had paid retail I would have really been pissed. The wheel lasted for 3 whole rides before the rear freehub came apart, and the rides where just comutes to work the wheel never even saw any dirt. Anyway Spinergy refused to replace the part, trying to claim it was misused. They are the worst company I have ever delt with, and I used to work in a shop, and I used to think Rock Shox was the king of poor customer service but their crown has been taken, and Spinergy has redefined poor customer service. Please do not support them!!
While I'm on customer service let me name some companies you should support Smith or Spy sunglasses I've seen both of these companies warranty things that they shouldn't have. And Hadley, they used to make hubs for GT, there hub wasn't the best design but they stood behind it. I had a customer whos rear freehub quit working and Hadley sent me a complete rebuild kit via Fed-X overnight.
So to sum things up Spinergy SUX!!! I mean they really, really, suck. Smith, Spy, Hadley Good. | | Value Rating:Overall Rating: |
Submitted by
tom
a Cross Country Rider
from strongsville ohio
Date Reviewed: August 3, 2003 | | Favorite Trail: | towpath | | Duration Product Used: | 2 Years | | Price Paid: |
$600.00 | | Purchased At: | bike shop | | Strengths: | look good hold true well absorbs shocks well | | Weaknesses: | bearings people at spinergy bearings um service did i say bearings | | Similar Products Used: | none | | Bike Setup: | cannondale cad4 with full campy record minus rims with poor bearings | | Bottom Line: | rims are well built but the bearings must be from a taiwan reject | | Value Rating:Overall Rating: |
Submitted by
Chris G
a Cross Country Rider
from Charlotte
Date Reviewed: June 24, 2003 | | Favorite Trail: | Catawba | | Duration Product Used: | More than 3 years | | Price Paid: |
$600.00 | | Purchased At: | Bike Shop in Colorado | | Strengths: | Light, good looking | | Weaknesses: | Poorly designed | | Similar Products Used: | Mavic | | Bike Setup: | Trek Y33, XT Group | | Bottom Line: | DO NOT BUY SPINERGY. Spinergy Customer Service is the worst that I have ever dealt with in any industry! Spinergy Sux. Bikeline in Charlotte Sucks. I rode maybe 30 miles on the new Spinergy Spox (R1) wheel, the rear axle cone disintegrated. I put the wheels away for a while disappointed. Finally, I got motivated to warranty fix and Spinergy would not fix. $600 wheels and $150 to fix a $10 part! Bikeline bike shop in Charlotte did nothing to help me and actually called me a liar saying they had to be ridden more - as if it mattered, but they were wrong anyway and did not help. 20 miles after the repair - the same problem. I now have a local bike shop I will not deal with and Spinergy who insists on working wiht a local dealer. DO NOT BUY SPINERGY. Spinergey Sucks. Customer Service is the worst I have ever dealt with in any industry! | | Value Rating:Overall Rating: |
Submitted by
Jimbo
a Cross Country Rider
from Toronto
Date Reviewed: June 14, 2002 | | Duration Product Used: | 1 Year | | Strengths: | Light, Shock absorbing, Good acceleration | | Weaknesses: | lateral flex. Low quality bearings. | | Bottom Line: | Nice wheels. I am light (150lbs) and can flex these in a corner so much that the brakes drag on the rim and noticably scrub off speed. This only happens when I push it really hard though. The bearings wore out and started creaking in less than 200 miles. Adjustments didn't help. I removed the bearings and tried to get new ones. Good luck from Spinergy. I eventually took them to an industrial bearing supply house to get new ones. They aren't expensive, and are a commonly stocked bearing. The comment from the bearing shop was that the OEM bearings are garbage (their words), and one seal had actually been damaged badly in initial factory installation. Considering how inexpensive those particular bearings actually are, why did Spinergy use junk? I had cause to call Spinergy regarding a minor rim question. The horror stories from years ago regarding their customer service still hold true today. Horrible customer service seems to be the rule there. Perhaps if they hired people who didn't say "dude" and had actually completed high school, they might score better with customers. The product is good. I really like these wheels, but cheaping out on bearings? The darn things cost all of $20 per wheel for the best you can buy. Replace yours from a bearing shop. Don't even think of having someone order them for you from Spinergy. I can't say much about the longevity of these wheels, as I ended up using my old Bontrager MA40s with Campy Record hubs for most of the time last year while dealing with the bearing issues (indestructable, bombproof combination that I haven't managed to damage in the slightest over the last 12 years - I even went so far as to upgrade to an 8-speed Record rear hub a few years back - I like them that much)
| | Value Rating:Overall Rating: |
Submitted by
Dwayne
a Racer
from State College
Date Reviewed: June 13, 2002 | | Duration Product Used: | 2 Years | | Strengths: | Stiff, durable, great looks | | Weaknesses: | Not easy to true, freewheel develops a lot of play | | Similar Products Used: | Pulsar Hubs with Conbrio, Mavic rims, Bontrager wheelset | | Bike Setup: | '98 Cannondale SuperV 900Comp, DD60 Headshok, Spinergy Spox, Magura Racelines, Race Face cranks | | Bottom Line: | I've read quite a few reviews that label these wheels as very weak, which I have not found to be the case. I'm a fairly good size rider at 205 pounds, and have been using these wheels almost every day for two years now, putting about 6000 miles on them (and they have previous miles on them from the friend I bought the bike from to replace my 25,000+ mile hardtail). Every single previous wheel I've used before was handbuilt by me, and worked fine. These wheels accelerate amazingly well since they have a low inertia (most of the weight is at the center). I've also raced with these, both XC and DH races, and they've held up very well. Loading docks, flights of stairs, tables... and still rolling. The rear has come a little out of true, which I've been able to fix through truing. However, truing this set of wheels has not been fun, the spoke wrench does not fit well between the spokes, and often the entire spoke twists, so it becomes difficult to incorporate any kind of precision. The shop I work at has had issues with Spinergy's customer service, but since I haven't had to deal with the service with my wheels, I'll leave out comments about that. The freewheel on the rear also develops a lot of internal play, and tends to need fairly frequent maintainance. Since it's a non-standard freewheel, you have to get it through Spinergy. Aluminum freehub body saves weight, but might be the cause for the play in it. Overall I love these wheels (the stickers peel off easily, but eh), they're stiff, strong, and look great (you'd be surprised how many people ask questions when they see them). For the money, a little expensive though. | | Value Rating:Overall Rating: |
Submitted by
Tommy
a
from TN
Date Reviewed: May 17, 2002 | | Duration Product Used: | 2 Years | | Price Paid: |
$400.00 | | Purchased At: | some dude | | Strengths: | light, looks hella cool, remains pretty true | | Weaknesses: | the aluminum part of the hubs corrode, the cones and bearing also corrode and are warped out of shape | | Similar Products Used: | chris king, xtr | | Bike Setup: | Trek Y-11 | | Bottom Line: | I was pretty satisfied with these wheels till it started corroding. I don't know what happened. I rebuild the wheels occasionally. The last time I took it apart, the cones were rusted and warped. So was the bearings. I now have one noisy and rough rear wheel.
What everyone here said about the customer service of Spinergy is dead-on though. They suck monkey's .... ummm
Let's just say that their customer service is non-existent. You have to go through their authorized dealers, or that's what it says on their web site. I can't even find a freakin bike shop where I live let alone a "Spinergy Authorized Dealer."
I e-mailed Spinergy and ... nothing. I would be satisfied with a reply saying something like, "HA HA YOU'RE SCREWED! We got your money and now we don't care," but... nothing. I just wanted to know if they have the parts I needed or at least where I can get them from. I mean at least ackowledge my existance damn it! :D
Anywho... if you want to get these wheels go ahead. They're pretty cool. You'll probably have to throw them away if something goes wrong though.
I'll give these wheels 2 burning turds because they're light and looks hella cool. Screw that... I'll give 1 burning turd cause Spinergy sucks. | | Value Rating:Overall Rating: |
Submitted by
Tom Weidaw
a Cross Country Rider
from Athens, OH
Date Reviewed: May 16, 2002 | | Favorite Trail: | Vulture's Knob, Wooster Ohio | | Duration Product Used: | 1 Year | | Price Paid: |
$550.00 | | Purchased At: | Price Point | | Strengths: | Light, quick out of the box, look cool. | | Weaknesses: | Rear bearings blew out. Require maintenance to keep quickness. | | Bike Setup: | Supercaliber, all XTR, SID sl | | Bottom Line: | Loved these wheels when I first got them. They look cool as hell but are a bit pricy. They're strong, but when they do get out of true they're a pain to fix and they require frequent tightening. If you're looking for a carefree, beat 'em up everyday wheel this isn't it. If you've got a few bucks to drop and don't mind working on them occasionally, they're a good buy. | | Value Rating:Overall Rating: |
Submitted by
Steve Vesco
a Cross Country Rider
from Stafford Springs, CT
Date Reviewed: March 8, 2002 | | Favorite Trail: | Soap Stone Mnt. | | Duration Product Used: | 2 Years | | Price Paid: |
$250.00 | | Purchased At: | Bicycles Unlimited, Greenfield, Ma, | | Strengths: | Very strong and holds up to a beating. I weigh 230 lbs and didn't have to true the rear wheel for over a year. Absorbs impacts well. | | Weaknesses: | Price and maintenance on bearings. I blew the rear bearings out after 1 year of hard riding. Lucky I purchased theses wheels from a great shop that takes care of their customers!! | | Similar Products Used: | Spinergy RoX | | Bike Setup: | K2 Carbon 5500 | | Bottom Line: | Great rims if you get a great deal on them. I've dealt with Spinergy's customer service on my last wheel set. I called them direct and got the ball rolling. I had a set of Rox wheels. I killed the rear wheel and they upgraded me to the Spox for $150 on a crash replacement. Make sure you deal with a shop who will take care of you if you purchase theses wheels. | | Value Rating:Overall Rating: |
Submitted by
Thomas David Kehoe
a Weekend Warrior
from Boulder, Colorado
Date Reviewed: February 23, 2002 | | Favorite Trail: | Coal Creek Canyon | | Duration Product Used: | Tested or demo'ed only | | Price Paid: |
$450.00 | | Purchased At: | eBay | | Strengths: | None. | | Weaknesses: | Wind drag, weight. Freewheel mechanism was loud and felt "clunky." | | Similar Products Used: | DT Revolution spokes. | | Bike Setup: | Cannondale Silk Road. | | Bottom Line: | Spinergy Xaero road wheels' spokes are 2.5mm in diameter! I usually build wheels using DT Revolution spokes (regular steel spokes), which are 1.5mm in diameter. Bladed spokes are between 0.9 and 1.2mm. Do the math -- the Xaeros have 16 spokes front, 20 rear, with the same wind drag as 28 spokes front, 32 rear regular wheels. The Xaero Lite wheels (18 front, 24 rear) have the same wind drag as 36-spoke wheels! Plus the Xaero rim is heavy. The spokes and hub are light, but it's the rim that matters for acceleration. The Xaero Lite rim is light, but it's not aero. Spinergy claims these wheels absorb shock -- so do DT Revolutions. The Xaeros have no advantage over standard wheels costing 1/3 the price. Also, I bought these on eBay. The seller said the wheels were Xaero Lites when they were standard Xaeros. And he didn't include the QR skewers or the truing tool. And the front wheel had black spokes, the rear yellow. Luckily I'd used Escrow.com, so I clicked REJECT PAYMENT and shipped the wheels back. He'd tried to talk me out of using escrow, asking for a check and insisting he was honest! | | Value Rating:Overall Rating: |
Submitted by
John
a Cross Country Rider
from Washington, DC
Date Reviewed: January 29, 2002 | | Favorite Trail: | Wakfield/Accotink | | Duration Product Used: | 3 months | | Price Paid: |
$280.00 | | Purchased At: | Supergo | | Strengths: | fairly light, lateraly rigid | | Weaknesses: | hub | | Similar Products Used: | WTB powerbeam wheelset (pre dates the newer laserbeam) | | Bike Setup: | GT frame/mix of XT and XTR components | | Bottom Line: | DO NOT BUY ANYTHING FROM SPINERGY!!!!! I purchased this wheelset with high hopes, only to be let down big time. The rear hub blew out on me after about 50 miles. I returned the wheel to Supergo and they sent it back to Spinergy for warranty work. That's the last time I laid eyes on it. After fighting with Supergo for 7 months they finally refunded my money. Spinergy is notorious for taking unreasonably long time periods for returning busted wheels to thier owners. I had heard the horror stories about Spinergy's customer service, but thought "Not me". Boy was I wrong. In the end Supergo made the situation right, and I couldn't find any Spinergy products on thier website the last time I looked. Bottom line-if you buy Spinergy wheels make sure you hang on to your old wheelset. You're gonna need 'em. | | Value Rating:Overall Rating: |
Submitted by
Rob Gueterman
a Cross Country Rider
from Tampa, FL
Date Reviewed: January 22, 2002 | | Favorite Trail: | Any of Tsali trail network | | Duration Product Used: | 2 Years | | Price Paid: |
$450.00 | | Purchased At: | LBS | | Strengths: | Light weight, spins forever, good shock absorption | | Weaknesses: | Rear hub bearings always need maintainance | | Similar Products Used: | Too many | | Bike Setup: | FSR S-works, Mars CL, Race Face, XT Drivetrain | | Bottom Line: | These puppies love to roll. Excelerating out of switchbacks is incredible. Can always use a higher gear. HOWEVER, there is always a price to pay when something is this fast. Gone through two sets of rear hubs and waiting for the third. Luckily, my LBS always takes care of me and replaces them on the spot. (Pretty rare!) These hubs do not like mud, sand, slop and don't even think about pointing a hose at them. After this set of hubs I will go back to XTR's with Mavic Rims. You can just install Shimano's and forget about them. | | Value Rating:Overall Rating: |
Submitted by
chris
a
from north branford, ct
Date Reviewed: January 18, 2002 | | Duration Product Used: | 1 Year | | Price Paid: |
$350.00 | | Strengths: | good front wheel, lite, strong | | Weaknesses: | they got my rear hub fixed after the 3rd try. there C.S. isnt that bad. the thing is that the bike shop didnt ship out my rear wheel for 14 days after i gave it to them to ship to spinergy. then i got it back in 10 days. that was a big +. if it wasnt of the bike shop i would have been able to finsh better than 5th place b/c i have to use a crap rear wheel | | Bottom Line: | the wheel are fine, they are like Jags. they alwas need care. | | Value Rating:Overall Rating: |
Submitted by
Frank Goeckler
a Cross Country Rider
from Columbia
Date Reviewed: January 14, 2002 | | Favorite Trail: | Wells Woods | | Duration Product Used: | 1 Year | | Price Paid: |
$400.00 | | Purchased At: | supergo | | Strengths: | Light, Strong, no maintenence | | Weaknesses: | bearnings suck (sealed on one side, ball on the other) they wore our on the rear rim in one season, $47 for replacement bearings, if you can get Spinergy to send them which echos every other review on this page. CUSTOMER SERVIE IS BEYOND HORRIBLE. My girlfriends rear wheel got sent back for a bearing ALMOST 6 MONTHS AGO!! Still not back. | | Similar Products Used: | Mavic 517/XT | | Bike Setup: | Jamis Dakar | | Bottom Line: | BL is that I have no complaints about the rims, a 200 lb freerider. Rims take regular drops and hits and have never needed to be trued, however, companies have got to stand behind their product and Spinergy fails badly at any attempt to keep customers loyal. Buy them used if you can, but ask the seller about the bearins before you do or get in line to bash the customer service dept. | | Value Rating:Overall Rating: |
Submitted by
Mark Lasch
a Cross Country Rider
from Friendswood, TX,, USA
Date Reviewed: November 15, 2001 | | Favorite Trail: | Ant Hills | | Duration Product Used: | 1 Year | | Price Paid: |
$225.00 | | Purchased At: | Factory | | Strengths: | Strong and True...Light and cool looking | | Weaknesses: | Spinergy customer service | | Similar Products Used: | Mav 517, XT | | Bike Setup: | Cannondale Super V 900, XTR, XT, Carbon Bar, Hutchinson Mosquito tires... | | Bottom Line: | I bought these M2 Spokes a year and 6 mo. ago as an E.P. I had been looking at them in the shop and thought they appeared strong enough to take the big hits that come from a 6'3" 205 lb. guy. I was right. They have stayed straight and true. They are light and fast. I have not had to touch them the entire time I have owned them. The factory told me to up the tention to between 205-225 pounds but I never did...took one look at those tools and how complicated the truing process looked and thought I would do it when they needed truing. They never did. Guess thats a good thing! Anyway, I love them. They have noticably improved the performance of my bike. The wheels have not caused me any problems, but in dealing with the Spinergy Customer Service when they sent me 2 sets of wheels and charged me for both I did have some frustration. They were not quick to take the 2nd set back, and they were equally as slow in crediting my credit card. I guess even the best roses must have a thorn! Go buy these wheels! Go ride your bike! Stop reading this review! Now! Go! Get out of here!... | | Value Rating:Overall Rating: |
Submitted by
Jim Peterson
a
from Oregon
Date Reviewed: September 20, 2001 | | Duration Product Used: | 2 Years | | Price Paid: |
$650.00 | | Strengths: | light (though lots of wheelsets now are just as light)
very, very low rotatioal inertia (no one is better or even close here) | | Weaknesses: | weak
very difficult to maintain | | Similar Products Used: | XT, XTR, DT Hugi, with various rims | | Bike Setup: | CC racing. Titanium frame, Sid shock, SRAM and XTR drivetrain. | | Bottom Line: | These are probably the fastest accelerating wheels you can get. I tested them for rotational acceleration characteristics and they outclass every wheel I've compared them with.
BUT
Way too expensive compated to the competition. A set of American Classics is tougher and costs half as much.
You have to tension them up very, very tightly and that's a major pain. Find some wheel guru and pay him whatever he asks to set these up and keep them straight for you. A nice idea these spline drive nipple systems but truing from the hub is very difficult. And these geekly little tools they provide strip out in no time.
The wheels are not that strong. A hard hit can majorly throw them out of wack and require a long time to put straight. Again, pay someone else to do it and save yourself the headache. Though after a while that mechanic may never want to see you again.
And the very worst, awful thing about this wheelset is Spinergy's customer service.
I actually had the chance to meet and talk to some of Spinergy's people at interbike where they made comments and promises that they never kept. Very disappointing. This is serious enough, and based on the comments I see from others it seems to be very major, it will likely sink the company. A shame as they have an innovative product that could pave the way for interesting new directions in wheel technology. | | Value Rating:Overall Rating: |
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$ 700.00
