Factory Tour: Jenson USA Visit and Interview

Mtbr visited Jenson USA at their new headquarters in Riverside, CA to meet the folks behind one of the leaders in online bike retail. What makes these guys different from the rest? How did they grow from one employee to 64 now with a massive warehouse.    Read More »

Review: 2013 Pivot Firebird 27.5

What weighs thirty pounds and has 170mm of travel and now comes with the latest and greatest 650b option? Chris Cocalis gives us a tour of the Pivot warehouse and lets us test ride the the Firebird 27.5 in Phoenix and Sedona, Arizona.    Read More »

CRC 25 Years Old

Now entering the twenty fifth year of trading, Chain Reaction Cycles are well known throughout the world shipping to over 140 countries every day. The world's largest online bike store has grown through hard work, a strong family ethos and investment in stock, systems and most importantly people. He ...    Read More »

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Review: Bicycle Wheel Warehouse - Pure XCR Wheelset

I ordered the Pure XCR Wheelset with the following options from BWW's website on3/13/12 around 8:00pm central. So well after business hours. Rims: Pure XCR Blue Hubs: Pure XCR Blue Spokes: DT Swiss Champion Black +Rim Tape (Which I ended up not needing becaue im going tubeless) but over $4.95 ... Read More »

Bicycle Wheel Warehouse Order Question

In the past I have tried contacting BWW directly, but either never gotten through, or never gotten a reply. So, figured I would post here as someone may know the answer. I have a friend in the UK, who is trying to buy a set of wheels for delivery to me in the USA. He set up an account, but gets ... Read More »

Bicycle Wheel Warehouse

So I bought a set of the Sun DS1-XCs from BWW June 10. It's been in the "order complete and dispatched" stage for almost two weeks now and I am still wheel-less. I emailed BWW and have yet to hear anything back from them. I find this to be a bit... disconcerting. From reading around the wheels ... Read More »

I don't get this comment about Mavic 819's (from Bicycle Wheel Warehouse)

I think this might be a joke I'm not getting or something.... In my research for a new wheelset, I've been to Bicycle Wheel Warehouse to check out their prices and builds for Mavic 819 rims and find this: [B][I]Product Information Living on the cusp of the greatest era of information exchang ... Read More »

My experience with Bicycle Wheel Warehouse was very POOR!

My experience with Bicycle Wheel Warehouse So far… Awful. Here’s what happened. May 6th : I placed the order of XM Wheelset. Received confirmation email on same day. May 9th: I called them to change my Wheel to trail wheelset. They were glad to change it for me. May 11th: Wheel was dispa ... Read More »

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