We get tons of E-mail and can not sufficiently answer all of them. Before you write us, please be sure that one of these cases does not apply to you:
Classifieds: If you have questions about the Classifieds system, please email: classifieds2@mtbreview.com Thanks for your support.
Product questions: We will not answer questions about what product to buy, where to find them, or general questions about product via e-mail. However, you can post your "what to buy" questions in our Forums section for advice from the real equipment experts. Specific product comparison discussions can be found in the One on One section.
Product Listings: We know our list of products is incomplete and we are working hard to keep our site information up-to-date. We thank you for your patience.
MTBR.com Stickers: If you would like some cool MTBR stickers, please send a SASE (Self Addressed Stamped Envelope) to:
Gregg Kato, MTBR.com
2121 S. El Camino Real, Suite 400
San Mateo, CA 94403
Catalogs and Magazines: We are not a manufacturer, magazine, retail outlet, or resort, so we can not mail you anything about what is advertised on our site. If you'd like to buy something please refer to our Hot Deals page.
If you still have a question/comment/problem that can't be answered from the list above, then please e-mail us at:
For questions/issues pertaining to Product Reviews: email us via our online form
Trail Reviews: If you discover a trail posted on this site that is not open
for public mountain biking, please email our IMBA friends at info@imba.com
with detailed info. They'll help us remove the unauthorized trail from the
site.
For questions/issues pertaining to Message Boards/Discussion Forums (e.g., flames, abuse): email us via our online form
For technical questions/issues (e.g., access problems): email us via our online form
Thank You.
FAQ - F.requently A.sked Q.uestions:
- "I'm registered on the message boards, but I can't login?"
The forums are located here:
http://forums.mtbr.com/
Registration is required to post. Click on the "register" link on the main page.
- "Why do you guys charge for the Classifieds now?"
MTBR is the best mountain bike resource on the internet. To ensure that we stay the best resource, we need to make money to stay in business. The money we earn from banner ads alone is not enough to sustain the site.
Therefore, we have decided to add some good features to our Classifieds (like a "search" and "advanced search" feature, and hit counters on all ad pages). In return, we now charge $2 for an ad to help keep us in business.
- "Where is my review?"
Please read the Top Ten Reasons Reviews are Removed.
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