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Reviews 1 - 11 (11 Reviews Total)
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Submitted by
erik
a Cross Country Rider
from DenmarkDate Reviewed: June 29, 2010
Bottom Line: Mine broke down less than 6 months after purchase. The re-seller changed it and told Sun Ringle has a problem with their vendor. It has just broken down again and they have mounted a new again. They say that Sun Ringle do not have a better re-placement and that they are waiting for a solution!
Really bad product!
Duration Product Used: 1 Year
Bike Setup: Cube LTD
Overall Rating:
Value Rating:
Submitted by
eric-the-red
a Racer
from Las CrucesDate Reviewed: March 12, 2010
Strengths: Actually one of the best designs you'll ever see in a conventional pawl type rear hub, comparable to the best in the mainstream brand bested only by the elite hub makers like King, Hadley, Hope and the like.Weaknesses: The people at Sun Ringle seem to be unaware of the idea that even though the pawls are way overbuilt, you actually have to pretension the springs that push the pawls out to engage the hub body(and the wheel thereby) way way more than they do, the springs are the problem, and because of that it opens the flood gates to all sorts of other problems like poor or inconsistent engagement.Bottom Line: Unfortunately while everyone enjoys riding, few enjoy working on even the basics, let alone diving into the hub. This has generated an effluent of people giving the hub a bad rating and rightly so. I actually do not disagree, although I do see the merits of its design. It wouldn't be hard for the folks at the company to fix and I cant say whether the new hubs have amended the problem. So I give it the rating I give it for that reason.
Favorite Trail: Dona Ana's
Duration Product Used: 1 Year
Price Paid:
$20.00
Purchased At: Chain Driven Bike Sh
Similar Products Used: Mavic Crossride rim/hub WTB rim/hub, etc... all sorts
Bike Setup: XT group, hardtail bike
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Submitted by
Nitric
a Cross Country Rider
from MauritiusDate Reviewed: March 3, 2010
Strengths: I have been more than happy with these hubs, had seen a lot of reviews relating all kind of problems. I had been very aggressive in muddy terrain and dust... been without reproachWeaknesses: NONE TILL NOWBottom Line: I WOULD CERTAINLY RECOMMEND THESE, MY SON HAD THE XT ON HIS BIKE AND WE RIDE TOGETHER, HIS HAS BEEN ALREADY ON THE MAINTENANCE TABLE.... AND WAS DRIED COMPARE TO THE DIRTY FLEA..I WOULD CERTAINLY RECOMMEND THIS HUB
Favorite Trail: Petrin
Duration Product Used: 3 months
Purchased At: Canyon Bike Germany
Similar Products Used: Shimano XT
Bike Setup: MR 8.0 Canyon
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Submitted by
Tuff Gong
a Weekend Warrior
from Scottsdale, AZDate Reviewed: December 16, 2009
Strengths: Absolute Garbage! Poorly designed inner free hub bearing that Sun Ringle claims is just fine.Weaknesses: The smaller inner bearing(pawl side) in the free hub disintegrates after a few hundred miles. My first bearing destroyed itself in about 500 miles and the second bearing went bad about 300 miles later. It is definitely a under engineered design flaw.Bottom Line: I'm not a powerfull racer, a clyde or an abusive rider, I'm simply a recreational rider who recently got into mountain biking and mainly ride cross country type trails. The downtime I keep having due to the frequent failures are unacceptable IMO. I could always tell it's starting to go when it starts having shifting issues since the cassette begins to wobble and the noise that one hears when your coasting and pawls are crapping against the hub/ratchet indents in the hub.
If you have choice, do not waste your time with this hub. I had no choice since it came with my $3000+ Cannondale
Duration Product Used: 6 months
Bike Setup: Cannondale Rize
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Submitted by
Marjo
a Cross Country Rider
from SloveniaDate Reviewed: August 20, 2009
Strengths: LightweightWeaknesses: Mine was ureliableBottom Line: I had this hub originaly monted on my byke (Canion AM 7). It had two failiours in les than six months.
First one of the end cups splited. I do not knew how it could happend but it did. I have tried to contact the manufacturer but there was no response from them. I bought a new endcup, it wasent expensive.
The second failiour was the cog mount. It is made from a lightwaight material (probaly aluminium). The cog yust cut thru the mount and started to rotate frely. Consecuentiali i lost balance and feld. Sufured minore abrasions and a dislocated finger.
After the second falior I get reed of it.
Favorite Trail: XC, AM
Duration Product Used: 6 months
Purchased At: Canion bikes
Similar Products Used: Shimano XT, DT Swiss 340s, ...
Bike Setup: canion am 7 2008
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Submitted by
dick slessig
a Cross Country Rider
from L.A., CA USADate Reviewed: March 14, 2009
Strengths: Light, easy to service, quick engagement, outstanding tech supportWeaknesses: propensity for freehub failureBottom Line: Nice and light; vastly superior engagement to any Shimano I've had- all in all a great hub until the cassette body went out after less than 1000 miles. The customer support at Hayes/Sun/Ringle was so awesome, however, that I give it a pass. They sent a new freehub
no questions asked (obviously not the first time this has happened), it came in less than a week and couldn't have been easier to install. Overall, it's a nice simple design, tightly executed except for the freehub which seems to be the weak link. I got a screamin' deal on it so it's all good, but I'd hesitate to pay much more without being sure they've worked out the kinks.
Duration Product Used: 1 Year
Price Paid:
$100.00
Purchased At: ebay
Similar Products Used: Deore, LX, XT
Bike Setup: Kona Unit 29 frankenbuilt
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Submitted by
trailrush
a Weekend Warrior
from St. Augustine, FL, USADate Reviewed: January 28, 2009
Strengths: Sun-Ringle / Hayes was easy to contact. John, in Warrenty, return my calls and sent a freewheel out with out delay.Weaknesses: Bearing. Creaking sound developed from frame. Turned out to be the bearing going out. Once freewheel was replaced the hub and bike are very quite.Bottom Line: It seems like a lot of riders with this product have had the same problem. Hopefully the problem has been fixed by Sun-Ringle. I have had lots of bikes (cheaper) with much more wear and tear applied to them and never had this problem. LBS said these hub are entry level hubs. Interesting since the bike is a $3700 bike. Not too entry level to me.
Favorite Trail: Santos
Duration Product Used: 1 Year
Purchased At: OEM @ LBS
Similar Products Used: Cannondale SI, Shimano
Bike Setup: Cannondale Rush 3 Carbon, Fox carbon RLC Lefty, easton carbon XC rise
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Submitted by
Rush3
a Cross Country Rider
from Cumberland,MDDate Reviewed: January 2, 2009
Strengths: Nice design, Easy to work on.Weaknesses: Free Hub failureBottom Line: Bearings failed in Free Hub after about 400 miles. Wheel Bearings perfect! Since the prawls are on the external part of the F/H all that is left inside are the sealsd bearings. It feels like a section of the race has broken off and is floating around in the balls. Cdale is sending a replacement hub to LBS. Easy enough to swap the Free Hub since it is a well engineered design.
Favorite Trail: Tight & Twisity
Duration Product Used: 6 months
Purchased At: OEM
Similar Products Used: LX, XT, XTR
Bike Setup: stock C'dale Rush 3 carbon
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Submitted by
stevoway
a Cross Country RiderDate Reviewed: September 30, 2008
Strengths: Great Hub Smooth Iam very happy with the very Long coasting longevityWeaknesses: Kinda noisyBottom Line: I would buy again for sure... I would say that this is on of the best produts I have ever used in all the years that I have been in the sport...
Duration Product Used: Less than 1 month
Purchased At: Mikes Bikes
Similar Products Used: XTR everthing
Bike Setup: 2008 Canndale Scalpel set-up
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Submitted by
YH Huang
a Cross Country Rider
from KL, MalaysiaDate Reviewed: November 13, 2007
Strengths: Replaced defective bearings with SKF sealed bearings and they now work very well with little maintenance required. Manufacturer support is quite good. They even sent me a complementary rear free hub.Bottom Line: This is a follow up from the earlier review. The customer service from Hayes took 3 weeks to reply to my complaint. Thereafter, they offered to send me a the re-worked rear free hub at no extra cost. I used it for 6 months with no problems so I guess the new design is much better. These hubs are good value for what you pay for.
Favorite Trail: Kiara
Duration Product Used: 1 Year
Similar Products Used: XT and TUNE
Bike Setup: Yeti 575 Carbon
Overall Rating:
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Submitted by
Huang YH
a Weekend Warrior
from KL, MalaysiaDate Reviewed: October 16, 2006
Strengths: Smooth when new. That's it.Weaknesses: Developed a grinding noise after 4 weeks of moderate use. Sent back to the LBS and they replaced the bearings and re-greased the hubs. Now they have a whining sound.Bottom Line: I had a friend who also bought these hubs a month before me and he had the very same problems on the rear hub after 2 weeks of usage. I ignored this thinking that this was a one off incident and I find myself in the same position with a defective hub. I have written an email to sun-ringle requesting for a maintenance guide and specs so that I can work with the LBS to solve this problem. I hope that they have an active support department so that I can solve this problem perhaps by using higher-grade bearings.
Nevertheless, my current set of Shimano hubs has gone without any problems for 2 years and without any need for servicing.
Favorite Trail: Kiara
Duration Product Used: Less than 1 month
Purchased At: KSH Bicycle Sdn Bhd
Similar Products Used: Shimano XT 2 years and still as good as new without any new for servicing.
Bike Setup: Yeti 575 Carbon + DHX Air 5, Talas 32 RLC 07, DT Swiss 5.1
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Reviews 1 - 11 (11 Reviews Total)
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