Weaknesses: Only approaching about 50 miles of riding on the serviced units and no weaknesses detected so far. I do not expect to find any problems.
A simple and light weight 36 FLOAT R O/B up front and FLOAT R out back is my XC setup on my Nomad... they never performed well so I was always riding around on my coil/coil setup that is a bit overkill for XC. Finally sent the FLOAT Rs to PUSH... I could not be happier with the results. I will still swap on my coils and other assorted DH/AMish parts for the appropriate rides but I now have the XC version of my bike that I have been struggling to get right for a couple years thanks to the PUSH team. I put a lot of miles in this weekend and the bike really answered all bells in both small bump compliance and appropriate use of full travel. Both units were installed and ridden with the pressure and settings right out of the box from PUSH and did really well. I did add one click of rebound eventually but I can really geek out on something like shock settings so one adjustment to get the performance dialed is pretty spot on. Took one chili for the value rating because I think they can do this work for less money but I am in no way dissappointed with the service and outcome.
Favorite Trail: i have a lot of favorite trails in Socal, Flagstaff, and Durango
Duration Product Used: 50 Miles?
Purchased At: Via emails and phone
Similar Products Used: Never used any other MTB specific suspension service aside from OEM manufactures. I understand Avalanche Suspension services are good too but have not used them either. All others I have heard of receive as much poor reviews and good. Folks seem to be consistently happy with PUSH.
Bike Setup: Santa Cruz Nomad, SRAM XX1, Thompson post stem and bars except when the KS Lev is desired, SDG seat, DT Swiss wheels and Hubs, 2.3 or 2.5 Specialized tires depending on ride choice, VAN RC2 FIT or FLOAT R up front, RC4 or FLOAT R out back also depending on ride choices.
Strengths: Communication. I sent it in before the date, got a call once it was there after the in inspection, talked to them about it. Once complete got an e-mail with a tracking number, life is good.
Build Quality. I got what I wanted and so far life is grand riding the bike / shock now.
Weaknesses: None yet.
Just had my rear shock rebuilt for my work bike (2012 RM Element 70 msl). Got it in the mail on Friday, had it back on the bike by Sat morning. Got about 10 hours on it by Sunday night. Simply awesome compared to before. The shock now compliments the bike and my riding style ( easy downhill and XC). I highly recommend Push.
Date Reviewed: September 19, 2012
Strengths: I sent a chewed up Talas Fork from a 2006 Specialized Enduro that my son bought to be rebuilt and converted over to a Float. They got it and Nick called me right away explaining that the condition of the fork was horrid (my word) and both the top and lower tubes would need to be replaced...noting that it would appear the forks had never been serviced. He said, basically we can rebuild you a better than new fork for $850 which will be less than a new one ($1200). After I caught my breath he says but....you know you can probably find a old new fork, especially at this time of the year for even less. He proceeded to give me a list of good online component dealers, and told me to call back after I'd shopped around. After shopping and finding indeed some good deals on comparable forks, I called back and asked Nick's opinion. He says that's a really good fork, and a great price. If you want to have your son call me for my opinion I'd be happy to provide it.
I was thrilled to find Push Industries. While we're not going to have them rebuild the fork in favor of a new one, I would recommend these folks just based on the quality and honesty of their customer service. They do this because they like to ride and they care about riders sitting on quality.
a Cross Country Rider
from Redwood City, CA
Date Reviewed: December 10, 2011
Strengths: Stiff yet compliant. Soaks up the small bumps and provides a very stable platform.
Wow. With my new pushed shock, the superlight feels like a different bike. I was considering replacing it before getting the shock Pushed. I'm glad I didn't.
I'm not sure how to describe the difference. The pushed shock is stiffer and more compliant at the same time. There is absolutley no bob or wallow, yet tearing down a rocky creek at favorite local trail is smoother than ever - it ate up the small bumps and kept the wheel in contact with the trail. And climbing is 100% better. After four rides, so far I'm digging the pushed shock.
Also the service was great. They turned the shock around in 24 hours. You can't beat that.
Bike Setup: Santa Cruz Superlight, Magura Durin, XTR drivetrain.
a Weekend Warrior
from Seattle, Wa.
Date Reviewed: September 5, 2011
Strengths: It works
Weaknesses: None so far
This shock saved me $2,500. I had demoed a couple of different high end bikes & was convinced I wanted a new frame. I don't anymore. I didn't like the rear suspension on my bike. It seemed to wallow in it's travel & it climbed only ok. The pushed monarch fixed all of that. My bike, now has more traction uphill & is more stable downhill.
Bike Setup: Cannondale Rize 130. Magura Thor fork, Pushed Monarch, Haven wheels, Havoc carbon bar, Elixer R brakes, XO twist shifters & rear derailer.
a Cross Country Rider
from Los Angeles, CA
Date Reviewed: July 14, 2011
Strengths: I had the factory tune performed on both my Fox fork and shock. The difference was phenomenal. The adjustment knobs actually do something noticeable and in reasonable steps. I've never ridden a fork tuned this well in 20 years of riding. The bikes handling is much more predictable and stable.
Weaknesses: Make sure you give them a call to discuss what it is you want done. They have multiple options for rebuilds. The website may not be clear on the different types of tuning options. I asked for the trail tuning and that pretty much disabled my lockout. But they made it right for me and had it put back in.
Their customer service is top notch. They catered to all my needs and actually took care of a problem that was more my mis-understanding than theirs. They could have easily said tough, but instead they made it right at no charge.
The improvements to the suspension have to be experienced to understand how incredible the change is.
From now on, all my shocks and forks are going to push.
Similar Products Used: Nothing compares! I once sent the same fork to get rebuilt at a rebuild service and socal but didnt see much of a difference than what i did myself. Since then i just did self service rebuilds on my fork. This fork was due a massive overhaul so i decided to try out push.
Bike Setup: Ibis Mojo
a Cross Country Rider
Date Reviewed: July 7, 2011
Strengths: The factory tune and rebuild was awesome for my Fox RP2. I can tell a huge difference in the way my bike rides and it seems to be faster as well. The customization fit perfectly to my weight and riding style.
Weaknesses: None So Far
This place may seem a bit pricy but it is well worth the money. I had thought about buying the Rock Shox Monarch but wanted to save a little money and keep the Fox RP2. I was glad I did because it transformed my riding experience. I have no complaints about the company as they stayed in touch with me and delivered the product within the allotted time period. I will tell all of my friends to use this company.
a Cross Country Rider
from Wilmington NC
Date Reviewed: June 2, 2011
Weaknesses: Sent payment, received no product, no email or phone response.
Two weeks ago I sent the shock rebuild form provided by Push Industires, along with the required credit card info for payment. Their part of the contract was to send me a prepaid shipping tag to use when sending my shock.
I have received no shipping tag, no response to an email to them, and get not answer to phone calls.
Anyone know if they are still is business?
I intend to cancel the credit card payment.
a Cross Country Rider
from Mystic CT
Date Reviewed: April 4, 2011
Strengths: Taking something good to the next level.
Weaknesses: Price, but really this is a niche service so you should expect (and be happy) to pay for this.
I liked my Yeti ASR for the trails I ride which are twisty, rocky and rooty classic New England stuff. That said, the ride was harsh. Granted this is a 4 inch bike pointed more at XC racing.
The time had come for a rebuild of the shock and I had so dough and wasn't in the market (yet) for a new bike. So PUSH got the nod. Wow is all that I can say when I rode my Yeti again. Much more plush (at the same sag) and active, and waaaay less harsh. Probably a little less efficient, but an acceptable compromise. For trail riding, this bike went from good to great, and a lot of that was due to the PUSH trail tune. Granted, given Yeti's approach to rear suspension (modified single pivot that relies on shock compression damping), dialing in the shock is going to make a larger overall difference than for suspension designs that don't rely as much on compression damping.
Finally, a word about PUSH customer service. Riders, be glad that there are companies like PUSH that offer services like these. Who else is going to have such a breadth of experience with such a litany of brands, suspension designs, shocks and different tunes let alone the means to understand the engineering for sake of providing such a product? In retrospect, I've asked PUSH some pretty noob questions about suspension, and they have always answered me. I have learned quite a bit from them. Do they pamper you? No, but I would not expect true technical experts to do this. PUSH offers a great service to MTB, and I hope to use them for the next bike as well.
a Cross Country Rider
from Shawnee, OK, USA
Date Reviewed: November 15, 2010
Strengths: Like riding a better than brand new rear shock
I really have to take my hat off to the guys at Push Industries for all the service before, during, and after servicing my Fox RP23 Shock. After I put the shock back on my bike, I was excited like a kid in a candy shop to be back up and riding again with a much improved shock underneath my seat. Since my old shock was thrashed and bobbling like crazy and even the propedel gone, Matt the service technician precisely overhauled and the Factory Rebuild made a huge difference improving my bike's performance. Since my bike was already a year old when I bought it I haven't had any true feel with a rear suspension and that's firm and that responsive as it is now. I just went on a 45 mile XC back road ride last Saturday along some gravelly washboard roads and the feel is amazing. As I attacked the washout sections of the road my shock just sucked up the bumps it felt great. Even climbing in the lockout position I was trilled because I felt like I was transformed back on my ol' hard tail again (so cool to be that diverse I love it)
Anyways, it was all worth it so I've already been telling my other friends that your service is legitimate and that they should check you guys out. Thanks again for all the service I am thrilled having a 'better-than-new' shock!
a Cross Country Rider
from Portland, OR, USA
Date Reviewed: October 5, 2010
Strengths: Amazing, transformational improvement over the stock Fox RP23 on my Mojo. I loved the Mojo ride before, but the PUSH tuning takes a great bike into Crazy Amazing territory. Super progressive, and plush.
Get you stock Fox kits PUSH'd. They are real scientists at this stuff and can dial a great bike, like the Mojo into brilliant territory. I can't say enough about how great my bike is riding after getting my shock tuned by PUSH Industries.
On top of that, they're good people and will go above and beyond to help out.
a Weekend Warrior
from Boston, MA
Date Reviewed: September 29, 2010
Strengths: Customized an RP23 for a Stumpy FSR29r. Great customer support, delivery and overall performance.
I only ride for fun... and to whittle away some of the spare tire that has settled at the belt line. However, I do like to push the limits of what my bike and I are capable. I essentially destroyed the Triad riding in a freeride park in Milford, MA. Since I really never liked the Triad to begin with I opted to replace it (almost scrapped the frame and replace it with a Tallboy or RIP9 due to the non-standard shock eye-eye length). Then I heard about PUSH. Talked to some of the folks there and was convinced to give it a shot. For the record... you won't find a nicer, more capable staff anywhere... period! I initially was looking to get one of the Monarch RT3's customized for my frame and there were some delays... beyond the control of PUSH.. difficult suppliers... so I was really hot to have my bike operable NOW so I asked for a suggestion (sure I could have whined, complained and cried but didn't see that as a solution and I wanted my bike trail ready asap). "PUSH SALES" suggested I ship an RP23 to them and they would customize and tune it for my FSR. After an error on the part of HUCKnROLL the shock was shipped to PUSH and it was modified, custom tuned and shipped in the same day (almost). FEDEX dropped it off two days later and I rode it that day - right out of the box - never touched the compression or rebound settings.
It is like having a new bike. I wrote off the FSR rear suspension as low end before putting this shock on. Now I have no desire to replace this frame. Rides better than some of the custom frames with complex four bar links I have tried. Plush when it counts, tight when climbing. I can barely feel the small stuff. Hitting drops and jumps feels similar to bikes with 1.5 to 2X the travel I have. Far exceeded my expectations. Worth every penny. You will be impressed. I will be interested to see how durable the setup is.
BTW... They (PUSH) currently have my REBA. The tuned shock made the fork seem clunky... Ironically, when I was running the Triad the REBA seemed very compliant and plush... (another product that exceeded my expectations... I'll save that for another review...) never even considered doing anything to it beyond maintenance... go figure. Greatest upgrade I have ever made. Without a doubt any bike I get from this point on will get the PUSH treatment... it's that good.
Similar Products Used: RP3, Float R, Triad (Triad from the current Stumpy, others on other Frames.
Bike Setup: 2009 Specialized Stumpjumper FSR 29er. (bought the Comp for the color - so have made lots of mods.... but this one has been the most substantial.
a Cross Country Rider
from Prescott, Arizona, U.S.A.
Date Reviewed: August 28, 2010
Strengths: Custom tuned to your weight and riding style.
Weaknesses: The anticipation of waiting for it to be shipped back to you.
Having my shock Pushed is the best money I have spent on a bike part/service in ten years. My first ride was just incredible I used my brakes half as much in the corners it was so much fun and so much faster. I can't wait to ride again.
a Cross Country Rider
from Sunnyvale, CA, USA
Date Reviewed: August 11, 2010
Strengths: improves overall shock performance, adds Propedal, overhauls shock (new oil, new air, new valves, new o-rings, etc.)
Weaknesses: removes lockout on my 2002 Float RL
My Float RL finally went after years of trouble-free use and no maintenance. Maybe it died of neglect. Maybe it died when I hit that rock wall and broke 6 ribs. Who knows. It was a good shock, but not self-healing like the ribs, so I sent it to Push for overhauling. It took a couple weeks because of the July 4 holiday but it came back when they said it would. It was tuned to my weight (too much), riding style (hell bent when the ribs don't hurt, conservative when they do), terrain (steep hills with gravel over hardpack) and amount of propedal I wanted (didn't know). The overall performance is much better than before: I don't notice much bob when sitting, regardless of which ring I'm in; I don't have to remember to turn off the lock-out when I hit the downhills; I can stand up and not have the rear end pogo with every stroke; I don't notice the shock working on rough sections at any speed - it just smooths everything out like a shock should; the shock is more sensitive to small bumps - more like a coil shock feeling; big hit performance is the same. Overall, the overhaul was worth every penny. Push has a great service.
Strengths: I got what I asked for factory rebuild and tuning system. Firmer Propedal. Customer service: Darren spent almost 15min talking to me and not just about my shock. It's PR and makes the purchase friendlier
Weaknesses: Will return to this part of the review after a couple of months riding
I see people complaining about return time. This an upgrade review not a return review, that being said, I missed my app't date and had it back in 7 day door to door. NOW the review I asked for a firmer propedal on an RP3 my bike rear is almost hardtail like, really nice on smooth climbs and still maintains activety on contours in rough rutty sections, on the down hills it ride like it did before it smooths out most of the bumps but I notice it doesn't jump around as much as used to. I'm not a connoisseur of bike rides, I just like to train, and ride as fast as I can and not think about the bike. That being said even I can tell there is a difference in my racer-x before and after being Push'ed. Will it make me faster, well no, that is up to me, but I sure can't blame the rear shock. They will be getting my business for my front fork very shortly. Also for $170 I turned a 5yo shock in to brand new one. Beats $350-400.
So it was time for me to replace the seals on my rear shock. I got the rebuild kit from my LBS and watched the vids from Pinkbike and the Fox guys. Rebuild was fine except for one odd thing. When I went to remove the upper most o-ring, the one that seals the main air can to the shock body there was ... Read More »
I have had my Durance for a couple of seasons now and I am thinking it is probably time to service my rear shock. The shock performs really well, but I would rather do preventive maintenance rather than having to ship it back to Maverick, 'cause it is dead. One thing I haven't found yet is a ... Read More »
any place local (or not) that can overhaul a Manitou Swinger 4-way coil shock?
Yea, I know the shock sucks and I'd rather replace it with something better/newer, but I don't have the money for a new shock right now, and I don't have the special tools to do this myself, so I'm looking for overhaul ... Read More »
I'm thinking about sending my DHX Air 5.0 and 36 Talas into Fox for a real good rebuild. Nothing is wrong with them, but I want to make sure I keep real good care of them. Do you think it's worth it?
Here's the prices they told me:
"We fully rebuild shocks (60-$100) and forks (75-125$)."
... Read More »
Last Sunday I realized my Avy DH rear shock needed servicing and I'm leaving on a road trip tomorrow so I panicked figuring the turnaround time from Avalanche was too long to get the shock fixed before I left, even with overnight shipping. I found this ad for rebuilding while looking for a backup sh ... Read More »