Review Options:
Sorted by Latest Review | Sort by Best Rating |
|
Reviews 1 - 3 (3 Reviews Total)
| |
User Reviews
Overall Rating:
Value Rating:
Submitted by
huckno
a Downhiller
from Seattle, WashingtonDate Reviewed: September 8, 2010
Strengths: Frame. This thing is a brickWeaknesses: Customer Service. Dont make a product that will last a long time if your not willing to stand behind it. Calling Foes directly to be told "We dont really support the Zig-Zag anymore" is BS. I understand you dont carry the parts but atleast take the 2 minutes to look up the dimensions of the bearing or screw for the bike YOU MADE.Bottom Line: Love the Bike, It does everything i ask it to at Whistler and more. It kickin it with new bikes and still holds solid. Probably wouldn't buy another because of the terrible customer service at Foes
Favorite Trail: Dirt Merchant, Whistler
Duration Product Used: 2 Years
Price Paid:
$1000.00
Purchased At: CL
Bike Setup: 03 Zig Zag, Chris King hub and head, 09 888Rc3, X-9, Juicy 5
Overall Rating:
Value Rating:
Submitted by
Terrence Miyasato
a Weekend Warrior
from Waipahu, Hawaii, U.S.A.Date Reviewed: June 2, 2004
Strengths: Great bike! Very maneuverable on switchbacks and twisties. Great standover heights for short dudes -- I mean tall dudes :). The bikes I had before the Zig Zag were great, but I couldn't get over how great the Zig Zag took the berms and switchbacks. Pretty ok uphills as well. A good all around bike, had triple chain rings, but could bomb on the way down.Weaknesses: Customer Service @ Foes! Customer Service @ Foes! Customer Service @ Foes! Customer Service @ Foes! Never returned phone calls despite leaving messages at different extensions; Never responded to Email; My local shop (a new Foes dealer) tried Emailing and Calling and had difficulty getting a response. When he was lucky enought to get through, either the 'person' who dealt with warranties was not available or when the shop got through to the person who dealt with warranties, the simple answer was a big resounding "NO!" to the crash replacement even though I wanted to upgrade to a more expensive frame.Bottom Line: Bike = Excellent
Company's Customer Service (oxymoron) = SUCKS!
Who should buy it? Well someone who throws money away and doesn't care about warranties and will get a new bike everytime something goes wrong. Get this bike if you want to use and throw away or sell. Don't count on warranties. I would imagine their philosphy about customer service would apply to other Foes frames. Don't get me wrong, it seems that materials and construction are great (Zig Zag) others look awesome. Customer Service (again an oxymoron for Foes) needs to improve drastically. Value: Value has more to do than just how good the product is, but how service after the sale is. Foes has brought a Five Flaming Chiles down to two because of their service. Overall Rating: It will bite the big flaming 1 chili because when you come down to it, there is no one else out there except for you, your bike, and the manufacturer.
Favorite Trail: All Trails on Oahu so Far
Duration Product Used: 1 Year
Price Paid:
$1500.00
Similar Products Used: Mountain Bike wise: Schwinn Straigt Six, 4 Banger, Rocket 88. Slalom Wise - None.
Bike Setup: Marzocchi Jr. T Pro (if you're in the market keep an eye out in parts), Shimano Rapid Rise XTR (the bomb), Kenda Kolossal 2.35 (good), Stan's No Tubes Tubeless System (right on! but buy from their website $59.00 compared to $80 - $90 at your shop! :}, Hope Minis (ok - prefer Hayes - parts for minis, like pads are a premium price); Fox Float R (make sure you get proper spring rate)
Overall Rating:
Value Rating:
Submitted by
jwc
a Downhiller
from canandaDate Reviewed: June 19, 2003
Strengths: umm cleans my b.u.t.t when it hits the poleWeaknesses: hurts my a.s.s when it hits the poleBottom Line: if ur smart then buy a $3 bum cleaner instead of buying a 8000 bucks a.s.s.h.o.l.e cleaner and it hurts like fuging hell
!!!!!!!!!!!!!!!
Duration Product Used: Less than 1 month
Price Paid:
$8009.00
Purchased At: a shop
Similar Products Used: b.u.m cleaner
Bike Setup: umm huffi
|
Reviews 1 - 3 (3 Reviews Total)
| |
Review Options:
Sorted by Latest Review | Sort by Best Rating |
