X-Fusion Hilo Dropper Seatpost

3.05/5 (19 Reviews)
MSRP : $249.99


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Product Description

A "dropper" seatpost has quickly becomeThe must-have accessory forTodays 5-6"TravelTrailbikes. Why?These bikes are being ridden more and more aggressively, and riders wantTo rideThem all overThe mountain. A height-adjustable seatpost allows youTo ride withThe post at full height for pedaling performance,Then drop it down and out ofThe way for more aggressive, steepTerrain.X-Fusions entry,The HILO, uses a hydraulic mechanismTo allow 100mm ofTravel adjustment, activated by a convenient bar-mounted

X-Fusion Shox Hilo Seatpost Adjustable Pro Review

At the end of last year, the suspension company X-Fusion released their new 100mm-travel adjustable seatpost called the HILO or HIgh-LOw. The hydraulic seatpost is infinitely adjustable in its 100 mm range, and can be set up to be either cable actuated from a remote on the handlebar or from a lever under the seat. It weighs approximately 620 grams, and is available in 27.2, 30.9 and 31.6mm diameters. Continue reading →



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Reviews 1 - 15 (19 Reviews Total) | Next 15

User Reviews

Overall Rating:4
Value Rating:5
Submitted by woofer2609 a All Mountain Rider

Date Reviewed: March 10, 2015

Strengths:    Inexpensive, available in a 27.2 dia. Looooooooong seatpost, remote actuation…wait, I'm changing this to 5 flamin' chilis for value!
Uses standard derailleur cables and housing, easy to find those.
It's a dropper post! These things are RAD! To me, dropper posts are one of the best things to happen to the sport after front suspension, indexed shifting, and clipless pedals. Ride on!


Weaknesses:    Needs to be re pressurized every once in a while…the single bolt clamp post I first had is no good for keeping a seat at the same angle.
"Wow! Single bolt seat posts are the best!" said no one. Ever.
So why do companies insist on the unreliability of one side bolt for the clamp?
Luckily, my post was the new 2014 model that had the two adjustor bolts, and it has NEVER come out of adjustment.


Bottom Line:   
I'm actually pretty happy with this post. I do need to add air otherwise it gets a little soft on the top end and I need to elevate the post every few minutes while riding (stand up and press the BAT remote). But adding air isn't too difficult. I liked the 420mm post length that allowed me to run it in a 17.5" frame (since cracked).
I am overall pretty happy with this thing.

Expand full review >>

Price Paid:    $200.00

Purchased At:   MEC


Overall Rating:1
Value Rating:1
Submitted by Cory a All Mountain Rider

Date Reviewed: March 2, 2015

Strengths:    None

Weaknesses:    As soon as I used the post it starts to give when you sit on it. By the end of the ride my seat moves 1.5in when I sit on it.

Bottom Line:   
The X-Fusion Hilo w Remote came on my 2013 Cannondale Trigger. I have owned the bike for just over a year now and have sent this dropper back 3 times (after each time I used it). Each time when I get it back its nice and stiff with no play when you sit on it. As soon as I use it one time it will start to give a little when sitting on it. From then on every time I sit on the seat it gives a little more. I guess its fine if you like a dropper that moves down an inch every time you sit on it but for me that’s not acceptable.

Currently it is collecting dust in my basement and I replaced it with a standard seat post while I research which dropper I will replace it with. My recommendation is to spend more money and get one that works.

Expand full review >>

Favorite Trail:   New Jersey

Duration Product Used:   1 year

Similar Products Used:   None

Bike Setup:   2013 Cannondale Trigger 29er 1 Alloy

Overall Rating:3
Value Rating:3
Submitted by Alainzen a All Mountain Rider

Date Reviewed: January 18, 2015

Strengths:    Light, all black, price?, no issues with the seat clamp, works fine when it works.

Weaknesses:    Oil / air leakages, reliability, finding the right parts.

Bottom Line:   
I do like my X-Fusion dropper but I wish that it was more reliable. I rebuilt that post 3 times in about a year of use, first time after 2 weeks when I bought it new, and learned the hard way that carrying a rigid seat post in your toolkit (left in the car, of course) is not a bad idea.
I had all issues from having a suspension post (not locking), not holding air (latest), failing on the trail, oil leaks all over...It could be improved a lot by fixing the head seal and preventing the dirt to get into the valve but that, I would leave that to their engineers.
In all fairness, I do use my dropper a lot and reading reviews of other brands of seatpost does make this one worst of better. The 3 chili's are for mix feelings about this dropper.

Bottom line: Don't pay full retail price and try to not buy a used one unless your can fix it yourself.

Expand full review >>

Favorite Trail:   All Sedona, AZ + Utah

Duration Product Used:   1 year

Price Paid:    $150.00

Purchased At:   eBay

Similar Products Used:   DNR seat post dropper

Bike Setup:   Devinci Dixon SL 2012

Overall Rating:4
Value Rating:4
Submitted by Shakester

Date Reviewed: August 2, 2014

Strengths:    Easy to install and set up. Works smooth with very little side to side wiggle. A good price point.

Weaknesses:    Too long for some frames. Doesn't look as beefy as other dropper posts.

Bottom Line:   
After installing this post on my Rocky Mountain Altitude, I notice that the post couldn't slide down low enough on my frame for it to be the correct height. It was just a tad too high still. There was extra spacing that I could hack off to get it just right, so I called X-Fusion. They were super helpful and offered great customer support. I told him my problem and my possible solution and they told me it was okay to do what I needed. I took a pipe cutter and trimmed off about an 1/8 of an inch and it was perfect.

After about 100 miles on this post and it going up and down a good amount of times, there hasn't been any issues at all. No leaks and it worked just as if it were new. What I also noticed was that when I had my seat clamp too tight, the return was slowed. I just loosened my clamp about a 1/4 turn and it popped up fast while still being secure.

Overall, its been a great post. I've ridden a KS Supernatural and a Specialized Command Post and would choose this over those 2 in heartbeat.

Overall Rating:5
Value Rating:5
Submitted by Carraig042 a All Mountain Rider

Date Reviewed: June 14, 2014

Strengths:    Great price, comes with remote and under seat lever, low maintenance, great looks!

Weaknesses:    None really, a touch on the heavier side.

Bottom Line:   
Great post, I had the original Hilo 125 for about 2.5 years. I rebuilt it once in that time. It worked flawlessly. It finally cropped out on me after all that time and abuse. I am getting their latest dropper post which is much lighter and internally routed! Xfusion is great!

Expand full review >>

Price Paid:    $210.00


Overall Rating:3
Value Rating:3
Submitted by CMart a All Mountain Rider

Date Reviewed: May 30, 2014

Strengths:    Quiet, Stays where you set it.

Weaknesses:    Parts take awhile to get.

Bottom Line:   
Called X Fusion to order a remote kit. They told to call back as it take 1-2 months to get the parts they need, from Tiawan, to complete the kit.

Expand full review >>

Similar Products Used:   Gravity Dropper


Overall Rating:3
Value Rating:4
Submitted by shwinboy

Date Reviewed: June 27, 2013

Strengths:    Good Value, Not too heavy, gets the job done. 27.2 size

Weaknesses:    A little finiky to set up. Seat clamp could be a better design, The assembly pamphlet wasn't up to date. Very sensitive to seat clamp tightness.

Bottom Line:   
Ok I purchased this the x fusion post ffrom MEC for $199 ca having read all the reviews I could find. Most of them bad. But I needed one in a hurry and all the other 27.2 options cost twice as much. So What have I found? I can see where a lot of people can have issues with this post but I've found that once you are aware of them they arent that hard to over come.
Starting with the instruction book. It was good and has all the info you need to set the post up but the assembly instructions for the remote were for a completly different remote lever design. It's not a big deal. Any one who has had any experience with a lego set or mecano can work out how to assemble the simple lever assembly if they just take the time.
The seat clamp could definatly be improved. The bolt has to be really tight to stop the seat tilting if you land on it hard. To take the pain out of this grease the bolt threads. This'll make it easier to tork as well as make adjustment easier as well. Some lock tight or friction compound applied to the clamp cups would also help matters.
The posts return speed. Out of the box and with the recomended 25psi the last 25mm takes ages to fully extend. With 35psi and some spray lubricant on the seals got it moving how you'd expect it to. The return speed also improved with use so you could probably lower the preasure over time. Another thing that can cause return speed issues is over tightening your seat post clamp. It must deform the post shaft enough to create extra stiction inside te post. Just backing off my seat post clamp bolt an 1/8th of a turn made a world of differnece.
I can't really coment on reliability.
So far I like it. It's ideosyncracies aren't insurmountable as long as you have a good mechanical aptitude and take your time you can get it dialed.

Overall Rating:2
Value Rating:3
Submitted by Patrick Reinhardt

Date Reviewed: February 20, 2013

Strengths:    looks really good and has a 27.2 option

Weaknesses:    really slow on the return especially last 10mm. seems to feel sluggish overall. kills the cable every time you use the pinch bolt.

Bottom Line:   
I got this post because it was available in 27.2 before the kindshock or (KS) one was available from our parts distributor. That was a mistake. I was excited to see the great looking box and opened it to a even better looking post. Went to install on my bike and got to the weak instruction manual. It said to set the air pressure to 25. So i set it the way the book (pamphlet) told me upside down and holding the lever. Which almost requires 2 people. Once installed i hit the lever and sat down. It was extremely rough, so i thought it needed some wearing in. I proceeded to take it out on multiple rides and used multiple different lubes to make the action smoother. Nothing seemed to work. so i called x fusion. no answer. So i called again the next day and got someone who told me to lube the stanchion with demon tech lite lube and that the 27.2 has a tighter seal tolerance. got the lube and tried it again. better for about 10 motions then back to sluggish action. Then i get a call from x-fusion returning my fist call. This gentleman i feel knew more and told me i could put the pressure up to 30 psi to increase the return speed but any more will blow out the seal. I put 28 psi and it helped a little. Still unhappy with the way this post moves through its motions. Then my friend from the auto shop next door ordered the kind shock supernatural in the 30.9 and it is flawless and feels soo smooth the lever is more burly and the return speed is great. Oh yeah if i pull up on the x-fusion the seat comes up. If i pull up on the kindshock the bike comes up. you really have to yank on the KS to get it to come up and it sucks back down when you let go. the x-fusion does not return very well at all. So this was my experience with the x-fusion hilo dropper post in the 27.2. I WOULD NOT RECOMMEND THIS POST.

Overall Rating:1
Value Rating:1
Submitted by blaklabl a All Mountain Rider

Date Reviewed: January 14, 2013

Strengths:    It's black & available in 27.2mm

Weaknesses:    Too many to list, see my original review below (used to be "azbeerguy").

Bottom Line:   
I would have amended my earlier review but I guess MTBR didn't pay for that function with the software.

Anyways, not much has changed, post has been unreliable at best & just plain unusable at its worst. Back in a box today to go back to X-Fusion to get warrantied. 2x in 1 year, unacceptable for the price. I sincerely hope they just give me a new unit this time, I believe I have a lemon.

Expand full review >>

Favorite Trail:   Highline

Duration Product Used:   1 year

Purchased At:   Universal Cycles

Similar Products Used:   Maverick Speedball

Bike Setup:   Ventana El Terremoto

Overall Rating:4
Value Rating:4
Submitted by Kiwi Surfer a Cross Country Rider

Date Reviewed: October 26, 2012

Strengths:    It meets expectations for hydraulic dropper, and far better than early Joplins out of the box.

Weaknesses:    Remote could do with some better design. Won't work well snug against XTR dual controls.

Bottom Line:   
I got this in a pinch as my Trail Bike was down and I was going to throw my Orbea Alma Carbon 29 HT at some of the more technical stuff in the mean time. I have ridden the Joplin 3 for 4 years until it outright died and Cb gave me an upgrade option to a Kronolog. Not wanting to plop down another $300 on a lark, I found the HiLo on eBay with remote at a steal. I figured if I didn't like it...so what? its only $169 down the trail.

Pleasantly surprised. Fit and Finish was nice and tight, not much rotation action, which was a pet peeve I had with the Joplin and it works as expected. I've had no service issues yet, no hiccups..nada.

Remote doesn't integrate with my dualshift XTR levers. I do prefer the CB Joplin toggle or even the CB Kronolog remote action, but it's all do-able.

It's a great lower cost alternative to the bigger more prominent brands that have a legacy for dropper post failures.

Expand full review >>

Price Paid:    $169.00

Purchased At:   eBay

Similar Products Used:   Joplin 3, Kronolog (current)


Overall Rating:1
Value Rating:3
Submitted by azbeerguy

Date Reviewed: June 7, 2012

Strengths:    27.2 size, price is OK compared to competition, comes in all black.

Weaknesses:    Return speed is slow, instruction manual could use some work, putting together the remote interface at the post takes a lot of patience; failed after 3 months of use, warranty/customer service less than expected (no sense of urgency)

Bottom Line:   
I am a bit handicapped by having to have a 27.2mm post due to my frame (Ventana El Terremoto). This post is very reasonably priced, looks nice, and includes the option of remote or lever with purchase (no upcharge for remote). While the Gravity Dropper seems to be the best in this size based on the reviews, I just cannot get past the looks of that rubber accordion boot, otherwise that would have been my first choice. I was truly excited to give the HiLo a chance, and was quite impressed with the packaging and looks of the post!

It worked ok for the first few rides, after getting the air pressure dialed. It was extremely slow on the return until I contacted them and got some better instructions on adjusting the air pressure, the instruction manual is lacking in that regard.

I purchased in February of this year from Universal Cycles, and by the end of May it needed to be returned for service, due to decrease in return speed (I didn't think that was possible) and excessive pressure needed to push it down. I attempted to check the air pressure after I noticed the issues, and the post spewed hydro fluid/oil into my Fox shock pump (ruining it), so I attempted to contact XFusion via email. 2 days later, after 3 phone calls with voicemails and a message sent via Facebook (since that seemed to be the only place they were active), I finally got a hold of John and got an RA. I was told there was a 48 hour turnaround on warranty work, so the quicker I got it there the quicker I would get it back. I sent it overnight at my cost to them last week (they had it by Friday), and as of yesterday (Wednesday) I checked in for a status update to see if it was indeed on its way back. I was told "Unfortunately our tech encountered some family issues that required him to take the week off to handle. That means the post won't go out this week....sorry." (that is actually a cut and paste from the email) I understand that sh*t happens and people have things come up beyond their control, but honestly after having explained the urgency to John of getting the post back before an MTB vacation and my willingness to pay for the expedited shipping to do so, I would have expected something more than "sorry". I am a fiercely loyal consumer when I find a product or company that is worth being loyal to - unfortunately XFusion won't be making that list in my book. If no one else produces 27.2 options (and I am sure they probably won't), I will just probably go back to the Thomson that has never failed me and ride like I have for the past 25 years.

Thanks to John from X-Fusion for saving me from spending my hard-earned $ on a set of the Vengeance HLR forks I had my eyes on, I'll stick with companies that I have had good CS experiences with. Their products may be OK, but the chance that I would experience the same type of lacking CS on an $800 item as I did on a $250 seat post isn't worth it for me.

YMMV.

Overall Rating:2
Value Rating:3
Submitted by Slurry a Racer from Portland Oregon USA

Date Reviewed: January 28, 2012

Strengths:    -Available in 27.2 diameter.
-Somewhat less expensive that other droppers.
-Can be run with with a manual lever or with a remote.
-Minimal side to side play.
-Infinite travel adjust


Weaknesses:    -All three sizes (27.2, 30.9, 31.6) use the same internals and the same sized stanchion, and thus, the larger (30.9 or 31.6) seatposts don't have any benefits (such as a bigger, stiffer stanchion, or more room for internals) over the 27.2 version
-Single-bolt infinite adjust saddle clamp needs a lot of torque to stay in place, and can still possibly slip (compared to a opposed two-bolt system). The single bolt is 'rated' for 14.7-24.5 NM of torque; I find I need about 22NM to make mine stay in place (190lbs geared up), and it is WAY to much torque to be placed on a single bolt with a 5mm hex interface. Even with a good hex key, I managed to ruin the tool interface after ~5 adjustments.
-Very odd cable routing on the seatpost itself; even with the seals and boots provided with the seatpost, water drips straight down the cable housing. Cable is anchored by a single 2mm grub screw, which effectively ruins the end of the cable once tightened down.
-Remote lever is quite terrible; the blade pivots on a tiny pin which develops a lot of play rapidly. It is also considerably less ergonomic than other levers, and the 90 degree noodle that is used to route the cable out of the remote makes it hard to setup in a comfortable position along with your brake lever and shifter.
-Has a bit of a break in period; it took about 5-6 rides before the seatpost would snap back up when depressing the remote lever.
-The seatpost will raise if you have it dropped and then pull up on the saddle. This isn't a huge problem, but is still a little annoying.


Bottom Line:   
After trying out a really cheap dropper post for the first time, I was glad that I had enough money to buy a good one. I couldn't image getting to ride a bike with a dropper post and then have to go back to a normal seatpost. Plenty of people love them, a few still hate them, and while they aren't totally "necessary", they can change the way you can ride so dramatically that I really recommend them to anyone who loves going both up and down on their bikes.

The X-Fusion Hilo was my first real (read: expensive) dropper seatpost. I purchased it when I was riding a steel bike that ran a 27.2 post, and it was one of the few options at that time. My comments above in 'Product Strengths/Weaknesses' pretty much sum up my overall opinions of this product. My 1st post did fail after about 4 months of use. The sealed collar at the top seat post (which has no wrench flats!) came loose at some point, and began leaking thick oil whenever I actuated the seatpost. I decided to just send the post back, and I was not too surprised when they sent back a brand new post (instead of fixing mine). I was a bit disappointing that I had to pay to ship it out to them when it had failed in less than 6 months.

My new post is working fine, but I haven't used it all that much since getting it. I would only really recommend the Hilo to anyone that needs a 27.2 diameter dropper. After setting up a few 2011/12 Rockshock Reverb dropper posts on customers' bikes, I would ideally replace the Hilo with a Reverb.

Expand full review >>

Favorite Trail:   Post Canyon

Duration Product Used:   6 months

Price Paid:    $150.00

Purchased At:   Wholesale from QBP

Similar Products Used:   'Forte' branded Kind Shock Dropper/Suspension seatpost.

Bike Setup:   AM hardtail.

Overall Rating:4
Value Rating:4
Submitted by Tooncinator a Weekend Warrior from Marin

Date Reviewed: January 14, 2012

Strengths:    Ease of use, range of adjustment

Weaknesses:    Speed

Bottom Line:   
Despite some initial problems, after sending in for service, the seat post works great. I would give it 5 chilis if I hadn't had such problems at first. The post would shift down for no reason about 2 cm and it would take forever to return to full extension. I tried following the directions to troubleshoot. That is where my problems began. DON'T service it yourself. Contact manufacturer and have them deal with it. It is too complicated for even an experienced bike shop mechanic. I sent mine back in and two days later returned by fedex was a perfectly working adjustable seat post. I wouldn't ride without one and this one seems to be one of the best out there.

Expand full review >>

Favorite Trail:   Corte Madera Ridge

Duration Product Used:   3 months

Price Paid:    $200.00

Similar Products Used:   Hite-Rite

Bike Setup:   Spot 29er, Rohloff Belt, RockShox Reba

Overall Rating:1
Value Rating:2
Submitted by Rob a Downhiller from Barcelona

Date Reviewed: October 2, 2011

Strengths:    Fits a 27.2mm tube
Option of remote or seat mounted control
Can position at any point in travel


Weaknesses:    100mm is really not enough. 120 is the optimal so often lowering it that bit extra on steep stuff.
Cable remote is cheap and flimsy design. Difficult to route it well as the cable moves with the seat and not being hydraulic the cable suffers from friction as the cable kinks.
Return speed is SLOW. Mine takes 30 seconds on a good day and that is if it returns the original position without assistance.


Bottom Line:   
I am trying to return this product with the shop right now. I really feel that this product is substandard for the money paid. There are far more better products out there if you don´t have a 27.2mm seatpost.

Expand full review >>

Duration Product Used:   3 months

Price Paid:    $250.00

Purchased At:   Winstanleys Bikes

Similar Products Used:   Rockshox Reverb - Nice but not available in 27.2.
Gravity - reliable and tested
Blacx Jewel - Slick but still a few quality concerns it seems


Bike Setup:   Orange Alpine with Marzocchi 55 WC fork and flatties.

Overall Rating:5
Value Rating:5
Submitted by chuckb77 a Weekend Warrior from SF, CA

Date Reviewed: August 12, 2011

Strengths:    Works great, comes with lever and remote, good price

Weaknesses:    None

Bottom Line:   
This post kicks ass. I ran it for 8 months with no issue, on one ride it started acting up and wouldn't stay up or down. I called X-fusion, and they gave me a RA number, sent it back, and it came back rebuilt in under 5 days no questions asked. Great company, great product. I also love that it comes with the remote and the lever. I've been rocking the lever, but sometimes still think about putting on the remote, glad I have the option, but as of now prefer less cable clutter.

Expand full review >>

Favorite Trail:   Skeggs

Duration Product Used:   6 months

Price Paid:    $180.00

Similar Products Used:   Joplin, Specialized command post

Bike Setup:   Yeti 575

Reviews 1 - 15 (19 Reviews Total) | Next 15

Review Options:  Sorted by Latest Review | Sort by Best Rating


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