Strengths: Lightweight, Great handling, Rolls and rides fast, snappy shifting, rockets up climbs, Pricepoint has amazing customer service,
Weaknesses: Clearcoat scratches easily, Slant 6 tires front needed to be switched, Online order?
I've raced this bike in my local league a couple of times in the past months. Riding it almost everyday, and riding it hard. This is an amazing bike for the price. You cannot find another deal like this anywhere. Although you have to order it online from Pricepoint, they have amazing customer service and will take care of you. I was missing a bottom bracket spacer and pricepoint was glad to pay for the service at my local bike shop. I've gotten faster on this bike and I'm really loving how it rides. The Sram XO was surprisingly better than I expected since I've always been a fan of Shimano. The shifters are very responsive and the brakes stop and modulate well. Stans Crest rims converted nicely. I had to switch the front stock slant six tire with a Schwalbe Racing ralph though. Clear coat gets tiny surface scratches everywhere that can drive some people crazy.
Similar Products Used: Previous Bike: Specialized Rockhopper 29
a Cross Country Rider
Date Reviewed: December 6, 2012
Strengths: This review is for the Sette Razzo SC X9 model which has the same frame and hubs but one step down on components (SRAM X9 and EA70 stuff). It's strength is that it is a moderately cheap, relatively light carbon bike with pretty good components, but I wouldn't buy it again. I liked the shipping carton and that the REBA RLT fork came installed uncut with 1.5" worth of spacers. I really liked the 2x10 SRAM X9 drivetrain and QR15 front wheel.
Weaknesses: The frame, the stock tires, the EA70 seat post, the rear Formula DC 32 hole sealed bearing hub (front was fine and will be used in my next build up) and PricePoint's customer service. The EA70 seat post didn't have the clamping power or surface to hold the supplied Fizik Tundra 2 saddle which had some slick coating on its manganese rails.
If you are after a decent looking (maybe overly flashy) carbon hardtail with good components to hang in your garage and never ride, this is the bike for you!
I'm 31, 6 feet tall, weigh 195 lbs, prefer old school cross country trails and have been told that I ride like a pissed off teenager (which I think means that I generally hammer). I've ridden a few steel bikes back in the 90's and most recently a Schwinn homegrown aluminum hardtail. I have a Ti Fuji roadbike and put a lot more computer miles on this then my mountain bikes. With the Schwinn 10 years old and needing its 3rd drivetrain, I decided I wanted a decent mid to upper range 29er carbon fiber hardtail and I didn't want to spend $4000.
Assuming that most of the frames I was looking at probably came from the same group of factories in Taiwan, I bought this because it had the best components for the price. Including shipping to Honolulu I paid about $2200 in May 2012. The bike was easy to assemble and with a quick once over I was out riding in less than an hour after cutting open the box. Immediately I noticed that the Fizik tundra 2 saddle was sliding all the way back. Unable to tighten the EA70 seatpost enough with my multitool I returned to the garage. Even with 8-inch socket wrench and appropriate allen key I was unable to stop the slipping. I called and left two voice messages as well as an email to PricePoint customer service to complain but didn't get a response. I stole the steel rail saddle off my road bike and fixed the slipping problem (the Thompson Elite seat post on the Fuji held the manganese rails fine). PricePoint/Sette must have been struggling for cheap ways to get the advertised weight down on this bike and the stock nearly slick 2.0 tires were useless for any of the wet or dry conditions that I ride here in Honolulu (they might have been OK on smooth fireroads with just the right about of moisture). Within a month of riding (100 miles or so) while hammering a hard gear up a hill I heard a loud crack from the rear hub. I think I broke one of the pawls, because things still sort of worked but it made bad noises and I seems to have lost some engagement points. I again tried to contact PricePoint with no luck. Since it kind of worked I rode it for another month before it catastrophically failed. Unable to reach PricePoint customer service again and not sure that I wanted another of these hubs for the price of free, I built up a new wheel using a DTSwiss 240S (which still worked 6 months later).
Once the saddle and rear wheel were replaced, the bike pretty much worked for a while but I never really enjoyed the ride. Even after switching to 2.20 Kenda Nevegal tires run at 35 PSI (and having never ridden a FS/bike coming from the aluminum homegrown hardtail), I found this bike's rear triangle two stiff vertically. It provided a nice pedaling platform but felt like it was just kicking me the butt every time I sat down.
The bike met is demise two weeks ago (first week of Nov 2012) in a ~15 mile per hour slide out crash while riding around an off camber turn. The handle bars twisted and the shifter pod struck the left side of the top tube making a small series of spider web cracks about the size of a quarter. By the time I gingerly rode the ~8 miles home, the crack had spread along the top and bottom of the tube meeting on the right side separating the front from the back. This being my first carbon bike, I am not sure whether a higher ended name brand frame would have survived this spill, but without a doubt by aluminum Schwinn would have,
I contacted PricePoint and got a real live person named Sean. After viewing the pictures, he offered me free shipping and a crash replacement frame for $2-300 off their regular price if I would pay the $150 to ship my frame back for inspection. Not being one to repeat most mistakes, I'm just walking away. It's almost tax return time and I'm shopping for good used steel or ti frame to swap my components over to (if only the Sette hadn't come with a tapered fork then this might be cheap.)
My final thought is that you get what you pay for. If you want a good X9 equipped carbon bike, spend $4000 or find a low mileage used one.
I've had the Sette Razzo SC XX version for about 9 months now. Logged more than 2,000 miles on it in all sorts of terrain and am totally happy with the bike. It's a great deal for the money and I'm convinced that it's on par with any of the big name carbon bikes (probably made in the same factory).
The handling is very snappy, light, and neutral. It loves tight singletrack- don't we all...
I've also written a three part review of the bike on our outdoor blog- tahoesux.com. You can read an extensive review with pics there. Here is the link to my review (hope this is allowed, don't mean to take traffic away from MTBR, but copying an extensive review is a pain):
Strengths: Great weight, great value. This bike rides like a dream. Other than adding pedals, this bike is an out of the box racer.
Weaknesses: Brakes needed to be bleed.... but pricepoint sent a free brake bleed kit, or offered to pay to get it done. AWSOME!!!!
I was a little nervous about buying a bike this expenive over the internet, but I was more than pleased. Like I stated, the brakes needed to be bleed (I'm anal with brakes) and with just one call, and no questions, they offered to pay to get it done at a LBS or send me the bleed kit. I raced this bike 3 days after getting it in the mail. Couldn't be happyer. I still haven't found one cheap or faulty part yet.