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Submitted by
Eric
a Cross Country Rider
from SeattleDate Reviewed: December 17, 2007
Strengths: Product works great and as advertised.Weaknesses: Ok, I've had this product for a couple of years and it works great. The biggest issue I have with them is the company is COMPLETELY unresponsive. Good luck trying to get an email or voice mail returned!!!!!
When I initially purchased my tool, it was quick and easy with a good turnaround. I was able to get extra du bushings from them. Well, I've been trying to get the DU bushing remover for a manitou (already have the fox) from them for almost a year. Not ONCE have they answered an email or a call with periodic attempts on my part. A buddy was looking to buy their new VPP hardware with the grease ports and he never heard back from them either, so he just got his hardware from Santa Cruz. As a result, I would NOT recommend doing business with these folks. Too bad, really, as it's a great tool for the DIY person. I'm guessing they're not in business any longer.....Bottom Line: Can't recommend these folks due to their lack of response to customer questions and/or desire to purchase from them.
Favorite Trail: Disneyland
Duration Product Used: 2 Years
Purchased At: direct
Bike Setup: Lots of bikes. Lots of setups.
Overall Rating: Value Rating:
Submitted by
Jerry
a Weekend Warrior
from Springfield, MODate Reviewed: September 14, 2007
Strengths: Don't know???????????????????????????Weaknesses: Don't know?????????????????????????????Bottom Line: This review is for the company and not the product. I've been trying to contact this company for a week. They have a answering machine pick up and identify the company. They tell you to leave a detailed message, and they'll get back to you!!!! I left no less than 7 messages and 2 emails. The last review was posted in Feb 07, so here we are 7 months later and the same problem. If you're no longer in business, turn the anwering machine off and disable your website!!!!!!!!!!
Duration Product Used: Tested or demo'ed only
Purchased At: Nowhere
Similar Products Used: None
Bike Setup: Santa Cruz
Overall Rating: Value Rating:
Submitted by
Alon Bout
a Cross Country Rider
from Ontario, CA, USADate Reviewed: February 1, 2007
Strengths: Not exactly sure. Since CTS does not answer phone or return calls.Weaknesses: The company won't get back to its customers. I've called 4 times.Bottom Line: Would love to use this tool because I go through bushings so often. Have tried ordering and the company will not get back to me. Left four messages and still no answer. Not sure if I want to do business with a company like that.
Duration Product Used: Tested or demo'ed only
Purchased At: CTS won't answer calls
Similar Products Used: Pliers and elbow grease.
Bike Setup: Enduro pro, and Demo 8
Overall Rating:
Value Rating:
Submitted by
JAT
a Cross Country Rider
from MDDate Reviewed: August 21, 2006
Strengths: Very quick and painlessWeaknesses: Expensive...Bottom Line: Part of me hated buying this tool because I've found plenty of posts that show how to pop the bushings out using a simple setup that you can create yourself. However, I don't have the much time now to muck around fixing bikes, and this tool makes replacing the DU insert on my Fox shocks rediculously simple - in the end its a no-brainer. I definitely recommend the tool from CTS, and I'd also recommend ordering a bunch of inserts from them while you are at it (just check out how much S/H from Fox is alone if you aren't convinced).
Favorite Trail: Whatever I'm riding...
Duration Product Used: Less than 1 month
Price Paid:
$37.00
Purchased At: Direct from CTS
Similar Products Used: None
Bike Setup: RP3 Fox shock
Overall Rating: Value Rating:
Submitted by
Chad
a Downhiller
from Booterville, USADate Reviewed: March 28, 2006
Strengths: Very easy to use. Flawless performance. Will not damage shock.Weaknesses: None.Bottom Line: If you put a lot of miles on your full suspension rig, do yourself a favor and buy one of these tools. It is incredibly easy to use. a must have for the core rider. it belongs in your tool box.
Favorite Trail: Pisgah Forest
Duration Product Used: Less than 1 month
Price Paid:
$33.00
Purchased At: Direct from CTS
Similar Products Used: Bench Vice and Socket method.
Bike Setup: Santa Cruz Bullit & Heckler, Progressive 5th Element and Fox FloatR
Overall Rating: Value Rating:
Submitted by
Roland
a Weekend Warrior
from Kanata, Ontario, CanadaDate Reviewed: January 18, 2006
Strengths: Easy to use, well designed, quality toolWeaknesses: NoneBottom Line: This tool saves a lot of time and frustration. It is definitely a good purchase if you want to replace shock bushings yourself. I used the old sockets-and-vice method previously but it's hard to start the bushing straight and is easy to damage the parts that way. With the CTS tool the bushing goes in dead straight every time.
Duration Product Used: 3 months
Price Paid:
$33.00
Purchased At: CTS direct
Similar Products Used: Homemade using sockets and a vice
Bike Setup: '03 Specialized Enduro and '05 Stumpjumper FSR
Overall Rating: Value Rating:
Submitted by
Rob
a Weekend Warrior
from Baltimore County, MDDate Reviewed: November 18, 2005
Strengths: Made fairly well and simple to use and understand. Simplicity at it's best!Weaknesses: NoneBottom Line: The tool simply works and makes the job lot easier. Get the right tool for the job. I thought the price was quite reasonable for the product and have no complaints at all. The people were friendly and had the tool in two day's. They also stock the DU bushings, so when you order, buy some of those also.
Favorite Trail: Avalon - it's so close to me.
Duration Product Used: Less than 1 month
Price Paid:
$33.00
Purchased At: C.T.S. direct
Similar Products Used: Frankenstein collection of homemade presses.
Bike Setup: Yeti 2005 575 w/a FOX RP3 in the rear. Fox Float RLC 130mm. Hayes Nine Carbon, XT,XTR drive train, Mavic 819's w/XT hubs, Thompson seat post and stem, Yeti carbon riser bar, etc.
Overall Rating: Value Rating:
Submitted by
Mark
a Cross Country Rider
from BendDate Reviewed: May 5, 2005
Strengths: machined insert that beats any combination of scockets.
Will pay for its self many time over when comparied to the LBS's costs to do the same job. LBS in my area wanted $35.00-40.00 to do a job that takes ~$6.00 in parts and takes 5-10 minsWeaknesses: none, unless you like to pay a ton to have your bike worked on...Bottom Line: This is a must have tool if you ride/own a VPP bike with a FOX shock or if your bike needs the DU bushings on the shock replaced.
The first time that I had to repair my DU bush on the Blur I spent 30-45min inprovising a press with sockets and bolt-nut-washers combination. This worked but only after a lot of frustration.
The press on the CTS to fits the bushing perfectly and presses out the bushing from the shocks eyelet smooth as butter.
I have also used
Favorite Trail: all around central OR
Duration Product Used: Less than 1 month
Price Paid:
$33.00
Purchased At: CTS direct -- www.ctsmtb.com
Similar Products Used: cobbled togeather, homemade press with sockets and bolt/nut
Bike Setup: '03 Blur with Fox Float AVA R & FLoat Forx
Overall Rating: Value Rating:
Submitted by
Nate
a Cross Country Rider
from Burbank, CADate Reviewed: December 23, 2004
Strengths: Easy to use. Works just as you would expect it to and then some. Worth the price.Weaknesses: Nada!Bottom Line: After calling every bike shop in my area and finding out no one carried a bushing removal tool nor bushings for my rear Fox Float I called up CTS and talked to Dina and Ray -- really helpful and nice (ask Dina to play Beastie Boy's "Brass Monkey" for you.) Shops out of my area were going to charge me more for bushings and labor than the cost of 4 new bushings and the tool from CTS! When you add this tool to your collection go ahead and order half a dozen bushings while you're at it as they're less than $3 a piece. When you feel play in your rear suspension it's probably the bushings. It's going to be a whole lot cheaper buying the tool and bushings than what you're going pay once the problem gets worse.
The first time I had my lower eyelet bushing removed and replaced in 5 minutes. Once the new bushing is in, use the tool to push the reducers in straight. Hey, if the price is what's holding you back, charge your buddies a few bucks each time they use your tool because they're not going to find it anywhere else.
Favorite Trail: dirt
Duration Product Used: Less than 1 month
Price Paid:
$33.00
Purchased At: CTS direct -- www.ctsmtb.com
Similar Products Used: Forget homemade vice and socket techniques
Bike Setup: '03 Specialized Enduro
Overall Rating: Value Rating:
Submitted by
Michael
a Weekend Warrior
from Houston, Texas, USADate Reviewed: December 3, 2004
Strengths: Works!!! Amazingly simple....no other tool needed other than a 6mm allen head...Weaknesses: ZEROBottom Line: This thing works!! Needed to remove the DU bushing from my Fox Float AVA R....it took all of five minutes to get the old one out and the new one in...local bike shops wanted between $20 and $30 to do the work...the tool paid for itself in the first use. Thanks CTS for making such a great tool that makes changing the DU bushing a breeze...only problem...only got to finish 1/2 a beer doing the work!!!!
Favorite Trail: Anything Dry
Duration Product Used: Less than 1 month
Price Paid:
$33.00
Purchased At: From CTS Direct
Similar Products Used: Nothing Compares
Bike Setup: '04 Blur with Fox Float AVA R
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Reviews 1 - 10 (10 Reviews Total)
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