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Submitted by
ferrstein
a Weekend Warrior
from Akron, OHDate Reviewed: December 29, 2011
Strengths: Nice Product. I have two of these, one on my helmet and one on my handlebars. My brother also runs one on his helmet.Weaknesses: Customer service. This guy seems to just skip out of town whenever he wants a break. I'm thinking I have zero warranty because this doesn't seem like a truly valid business.Bottom Line: I would avoid this light due to the poor business practices of Trailled.
Duration Product Used: 1 Year
Price Paid:
$175.00
Purchased At: Trailled.com
Overall Rating: Value Rating:
Submitted by
CTV5793
a Weekend Warrior
from Round Rock TxDate Reviewed: October 6, 2011
Strengths: During the 10 hours this light worked it was as bright as advertised.Weaknesses: Very simple helmet mount kit. Extremely poor quality LEDs were used, spot only lasted 10 hours or so max. Zero customer service.Bottom Line: EXTREMELY POOR customer service. I sent the light in for repair in Auguest. They told me they would be working on it later that week. Two weeks later I sent an email, no reply...I sent an email, or two, every week for the next 6 weeks & finally they replied. In that email they said they'd be senting it out by that Friday....It was mailed out the following Tuesday. To me the bottom line when dealing with anyone is communication, I got nothing from these guys.
Favorite Trail: Any where off road
Duration Product Used: 3 months
Price Paid:
$175.00
Purchased At: TrailLED
Similar Products Used: Anything nite rider
Bike Setup: Specialized Stumpy
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