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Ciclosport HAC 4

MSRP $ 250.00
# of Reviews 15
Average Rating 3.67/5
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Submitted by Don a Cross Country Rider from Lafayette,CA
Date Reviewed: October 31, 2007
Duration Product Used:2 Years
Price Paid: $200.00
Purchased At:used on eBay
Strengths:Captures lots of data. Powerful little ciclo. Software is very encompassing.
Weaknesses:Had to buy the cadence sensor and lead to gain Watts/Power rating. The plug in for the cadence wire broke after one ride...I had to solder it and then use heat gun glue to hold it and protect it. The mounting for an MTB is suspect at best...better set for a Road bike, but he profile is very high and looks like hell on my carbon De Rosa.
Nothing is intuitive on the button controls and the software is nothing less than scary for anyone uninitiated in trying to decipher a Mercedes Benz/Audi technical manual.
When you download, you have to be certain that you set the connections right for whihc COM you use as this device can allow for about 3..even though your computer probably has 6 USBs. Pick one and use that one for the download carriage. You have to download all of the files on the ciclo each time..not just selected files...why??? It's german, that's why.
Similar Products Used:polar CS 200, Garmin 350.
Bike Setup:MTB. GF Sugar 1, XTR, SID Race, Avid Juicy, X717 disc..25LBS of dirty love.
Road bike, De Rosa Avant, DA + FSA carbon, HED.
Bottom Line:If you are looking to gain Power/Watts..this is a good alternative to a Powertap. If you just need basics with the ability to download and monitor your progress, Polar has a far better set-up.
HAC4's mount is flimsy at best and the user interface for both the ciclometer and the software..is well...cryptic.
I use the HAC for MTB exclusively and allows me to send the other group riders a read out.
The new GPS Garmin products are now providing a better picture in 3D.
Value Rating:2Overall Rating:3

Submitted by Steven McCauoey a Cross Country Rider from Newark
Date Reviewed: March 26, 2007
Duration Product Used:1 Year
Price Paid: $250.00
Purchased At:EBay
Strengths:Multitude of functions. Software download of stats VERY useful. Altitude profile with stats overlay (heartrate, temp, incline, etc) very nice. Monthly and year balance charts great for tracking progress.
Weaknesses:Mouting hardware is a joke. Had to bolster it with zip ties. Mounts for wireles wheel transmitter and display module broke after 9 months from vibration. Software GUI is HORRIBLE. Very non - intuitive. Ride time stop watch zeros at 10 hours...and zeros out rides miles too!
Similar Products Used:Avocet - 50
Bike Setup:Road bike. Used for long distance tours.
Bottom Line:
Very nice functionality but the software needs to be re-done.
USB interface is very slow and poor. Overpriced.
Mounting hardware not robust enough.
Value Rating:2Overall Rating:3

Submitted by Matt a from Ajax
Date Reviewed: September 28, 2006
Duration Product Used:1 Year
Strengths:-All in one hr/altimiter/bike functions
Weaknesses:-Customer Support
-Quality
Similar Products Used:Polar
Bottom Line:Ok, So where do i begin... I got this little toy for christmas, i open the box and the battery is dead. Ok, fine. so i replace the battery. I go out for my first ride (im in southern ontario) in January and it freezes up and dies (well, it was cold, but if its gunna die in the winter, why all the ski/snowboard functions?!?!). So i come home and pull the new battery out and pop it back in to get it running. Then.. i go to take my bike off my repair stand and one of the buttons falls off!

I work at a shop so i was able to call our distributor (Veltec USA). They sent me a new face plate. But, the face plate they sent me was the wrong one... ok. So i took a button off the one they sent me and put it on the old one. Everything was great from there.

Then one day im reading our new catalog and realize "wait, my parents bought the PLUS version, wheres my cadence and download stuff?!?" so after searching around the shop, we realize that Veltec had shipped us the wrong one, we got a regualr instead of a Plus. So back on the phone to Veltec to get the hardware. They shipped me the software, but no hardware... Well, what good is that???

By this time were well into the season so i lost intrest in fighting with them. Then in Augest it dies AGAIN and wont re-load. So i ship it back and they ship me a new one. The new one agian comes with a dead battery and the altitude/temperature sensors are WAY off. So, They then ten tell me wait until just before Interbike and they'll ship me a new Hac 5. So thats cool.

So last week i call them and ask about the Hac 5's. Oh, wait... their purchase order is for JANUARY 2007!! So, its either send it back and wait or sit with a dud hr monitor.

The problem is still on going to this day.

Bottom Line, DO NOT under any cercomstances buy this product!!! if you would like all these features, wait until the Hac 5 comes out, from what i have seen it should be MUCH better...Or, buy a Garmin GPS or Polar
Value Rating:1Overall Rating:1

Submitted by Jason MacDonnell a Weekend Warrior from Oceanside
Date Reviewed: July 12, 2005
Favorite Trail:Planet Earth
Duration Product Used:2 Years
Price Paid: $420.00
Purchased At:SuperGo
Strengths:Wonderful device for HR and PWR training, use it with GPS device (eTrex) to get lots of training info on any bike I ride. Whatever I can't get on HAC, I use from GPS in Excel spreadsheet by matching fields of data. Perfect for the geeky cyclist! Love being able to change batteries, no sending it away. Pretty straight forward hardware, software takes a bit of thumbing through but is very useful. Great training journals in ciclotour and ciclotrainer.
Weaknesses:Vulnerable on handlebar, loose in carriage. Lots of scrolling to get specific info, but with good planning...all you need.
When I changed the battery, the altimeter/temperature went crazy. 3 year warranty, so it was replaced. Changed the battery again, and guess what? Same problem. Bad luck or user error? Replaced again but if goes bad a 3rd time, I will have to decide whether or not to go to Polar.
Bike Setup:Giant MTB (old school modified ATX 770), Giant Road (extremely upgraded OCR 2).
Bottom Line:Absolutely love the product...If it would remain in working order. Best used on roller trainer for road riding, very consistent data analysis for HR and cadence/speed improvement. Not as useful to me in MTB since vitals and terrain are very erratic. Still many functions on it that I have yet to learn about. Highly recommend it, but be aware of faults.
Value Rating:4Overall Rating:4

Submitted by Luke a Cross Country Rider from The Netherlands
Date Reviewed: June 12, 2003
Duration Product Used:1 Year
Price Paid: $300.00
Purchased At:local bike shop
Strengths:All functions in one. Altutude, heart rate and bike functions.
Weaknesses:Customer support.
Similar Products Used:Ciclosport CPL-10, Polar
Bike Setup:Cannondale F1000SL
Bottom Line:After having used this product happily for more than a year the bike functions suddenly stopped working. I sent it in for repair through my local bike shop over two months ago and the only answer I get is that they are working on it.

While I was very happy with this HAC 4 I'm now very disappointed about the customer support. They offer a three year guarantee on this product. I hope I have mine back before these three years are passed.......

Value Rating:2Overall Rating:2

Submitted by Richard a Weekend Warrior from Wales UK
Date Reviewed: September 26, 2002
Favorite Trail:any when i work too hard
Duration Product Used:3 months
Strengths:57 Features, Altitude measurement, measures every 20s
Weaknesses:Slips in mount on bike slightly so that speed stops registering. Not very easy to press both buttons at once to put in "flags" on computer - should adopt the Polar way and when laps are pressed it automatically marks them. No diary option link in from software (like Polar) and no reports
Similar Products Used:Polar S510
Bike Setup:KLEIN
Bottom Line:Got this as a freebie to try out .... they say dont look a gift horse in the mouth well I am. Better than Polar in that speed info is more like cycle computer when it works, and altitude and 20s sampling is great. (although at RRP the Polar S710 would be comparison and for me that would have the edge) Not the prettiest either but I like the scale rep so that you can see what your trip looked like. GOOD but can be improved.
Value Rating:3Overall Rating:4

Submitted by richard a Cross Country Rider from New Orleans, LA, USA
Date Reviewed: August 16, 2002
Duration Product Used:2 Years
Price Paid: $180.00
Purchased At:bikepro center - Malaysia
Strengths:Very simple to use. Tonnes of features 57( more than I need). Best of all 2 training zones and a countdown as well as a bar graph showing the HR within the min and max limits. Hence you can watch your speed, HR and altitude at the same time.
Weaknesses:Sticky buttons - sometimes remains depressed and you have to slide a fingernail beneath to release.
Transmitter on the fork is fixed by zip ties - a poor solution for such an expensive item and it does not work too well.
The handle bar mounts and the mechanism which holds on the watch is disasterous. I just lost my HAC 4 today while road cycling over a bumpy/rutted section. I spent hours searching the 1/2mile section looking for it.
I can't find any one who will sell just the HAC4 without all hte bits and pieces I dont need. The PRICE in USA is almost twice what I paid back home !!
Similar Products Used:None, this is my first HRM
Bike Setup:Unknown TI frame, Ultegra, Open Pro, look fork.
Bottom Line:Great Item but expensive. I had the red and blue Classic with the poor mountings. If that was improved (which I think it has) I'd say it was an Good buy for 250USD. But I have to give it a fair rating due to the mounts and the fact that if that fails you are likely to lose it.

customer service - I can't comment on as I've not found anyone yet !
Value Rating:3Overall Rating:2

Submitted by Geraldo Zaccaria a Cross Country Rider from Gaillard - France
Date Reviewed: May 3, 2002
Duration Product Used:6 months
Price Paid: $230.00
Purchased At:Local Dealer in Switzerland
Strengths:Many functions (Altim, HRM, Speed, T°)
Easy to use
Easy transfer of data to PC with the specific software
Weaknesses:No display of HRM in % of the max heart rate
Data record lap time 20 seconds (whereas Polar 710 offers 1 record each 5s)
Similar Products Used:None
Bike Setup:Lapierre Ultimate X Control Scandium
Full XTR
Use Alien Carbon seatpost
Bottom Line:Great device when you can transfer your data to a PC with the specific software (which costs approx. $70)

Even if this product is really great, there are some weaknesses :
- it is impossible to display the heart rate as a % of the max heart rate
- data record time could be improve (each 20s)
Value Rating:4Overall Rating:5

Submitted by Jarda a Cross Country Rider from Brno, Czech Republic
Date Reviewed: September 4, 2001
Duration Product Used:6 months
Strengths:Mentioned before.
Weaknesses:After a couple rides i discover, why it sometimes stop to display proper speed. Trensmitter on fork slip down a bit and magnet mounted on spokes goes out of range of transmitter detector. Better fastening of transmitter helps a lot.
Bike Setup:Merida Magnesium
Bottom Line:Still thinking, thats really good device.
Value Rating:5Overall Rating:4

Submitted by Stefan a Cross Country Rider from Switzerland
Date Reviewed: July 12, 2001
Favorite Trail:Monte Arbostora/Ticino
Duration Product Used:Less than 1 month
Price Paid: $215.00
Purchased At:Roseversand / Germany
Strengths:Features, to exploit one really needs the PC-Interface!
Weaknesses:Price (includes the cadence sensor)
Radio bases heartrate transmission fails close to railways
Sampling rate of 20s (competition already allows to select down to 5s, I usually do not need the 64h memory, 8h would be ok)
Radio sensor for speed needed even if cadence sensor
is installed
PC-Software lacks some exporting capability
Similar Products Used:Ciclomaster Alti414M
Bike Setup:Specialized Enduro FSR Expert 2000
Bottom Line:Bottomline: I would not want to ride without it anymore
Great bike computer, though some headroom for improvement: personally I`d prefer the Alti414M solution
having both speed and cadence transmission via cable
Regarding the PC-Software: saving the tour data as pure
ASCII would be a nice feature, the scaling of the curves
could be optimized
Started with Ciclomaster Alti414M, which provides almost
same features (whithout the heartrate & providing less watch
features), lost it lately :-( and `upgraded` - unfortunately
neither the PC-Interface nor the bike mount is compatible -
so I had to replace them as well :-((.
Value Rating:4Overall Rating:5

Submitted by Peter Weiland a Cross Country Rider from Squamish, BC Canada
Date Reviewed: June 12, 2001
Favorite Trail:Spruce Lake, Southern Chilcotin
Duration Product Used:More than 3 years
Price Paid: $300.00
Purchased At:Rocky Mountain Cycle Tours 1-800-661-2453
Strengths:Great altimeter, HR, cycling computer combination. Stores allt the information for 64 hours. Downloadable to PC. Relive your outing at home. Works either on handlebar mount or on your wrist. Allows you to create cross sections of all your outings (biking, hiking, backcountry skiing etc)
Weaknesses:None
Similar Products Used:Polar (the HAC 4 is easier to maitain, change all batteries yourself)
Bike Setup:large display, wireless transmition, great!
Bottom Line:Awesome product, did not find anything like it on the market!
Value Rating:5Overall Rating:5

Submitted by Jarda a Cross Country Rider from Brno, Czech Republic, Europe
Date Reviewed: April 10, 2001
Duration Product Used:Less than 1 month
Strengths:was mentioned before
Weaknesses:none for me
Similar Products Used:Suunto Altimeter - have non cyclocomputer functions, nor PC interface and cyclocomputer
Bike Setup:Merida magnesium Marathon
Bottom Line:Locking mechnismus on handlebar was significantly improved. I have had a few collisions :) and HAC was still remain on his place. PC interface is the must have. Till now i^ts looking great !
Value Rating:5Overall Rating:5

Submitted by Bostjan a Weekend Warrior from Ljubljana, Slovenia
Date Reviewed: November 6, 2000
Duration Product Used:1 Year
Price Paid: $220.00
Purchased At:PRO Rad, Munich, GER
Strengths:Easy to mount, easy to replace battery, easy to read all recorded files on PC, lot of data, statiscics and nice graphs on PC, seem to work(as long as it works properly) quite exactly (altitude, temp.)
Weaknesses:makes not much sense without PC connection, 20 sec intervals at data recording too long, poor stability on handlebar holder, high battery consumption, not coded HR transmition...
Similar Products Used:Sigma pc6, Polar X-Trainer
Bike Setup:Cannondale SV 1000
Bottom Line:I actally wouldn't recomend anyone to buy this product as long as manufacturer won't solve some problems. Here are some problems I had with the Hac4:
1. I've lost HAC4 at allmost every landing after (small)jumps on my first ride so I decided to fix it additionally with elastic band. Poor solution according to high price of the product, looks terrible and covers part of the display. But it works and it's better than loosing it. (there's no replace-warranty in case you loose it!!!)
2. after less than a year using it, temp. and altitude doesnt work well (shows much too high temeratures and altitudes).
3. sometimes no Bike fuctions can be set or read allthow mounted on handlebar holder!?
4. this is not a real problem, but I'm sure, it could be better: making top speed of 80 km/h for few sec. means, you 'll see on HAC4 top speed of about 75 km/h, because of 20-sec. recording intervals - so watch display during the ride to get real top speed and good luck, haha...
Value Rating:3Overall Rating:2

Submitted by Savvas Anastassiou a Racer from Nicosia,Cyprus
Date Reviewed: May 1, 2000
Duration Product Used:Less than 1 month
Bottom Line:I'm writting in on behalf of a friend of mine. He bought the Hac 4 and he mounted it on the special handlebar bracket. When he tried to press one of the buttons of the HRM he accidentally pressed the bracket's relise button and the HRM fell on the road and the rider coming behind him ran over it. It wasn't working after that! Fortunatelly we sent it back to the manufacturer and he e-mailed us that he will repear it.
Value Rating:5Overall Rating:5

Submitted by Daniel a Cross Country Rider from Germany
Date Reviewed: January 16, 2000
Favorite Trail:Zermatt->Gornergrat
Duration Product Used:6 months
Strengths:Altimeter works great. So do heart-rate monitor, speedometer, temperature display. This device is waterproof and can be attached to both bike or your wrist. It comes with a radio-transmitter for your bike. The HAC4 stores some 50 hours of data, which can later be analyzed using a PC-Interface and software. This is a REAL training feature!
Weaknesses:Little bug: every new year the Year jumps for 2 years, instead of one. Ouuuuch, what a terrible bug ;-)
Similar Products Used:Some Polar heart-reate monitors, Cateyes altimeter-speedometer.
Bike Setup:Cannondale Raven, Mavic Crossmax, ESP 9.0, ...
Bottom Line:After purchasing the PC-Kit, you're able to see nice graphs of your trip. It's interesting to see every traffic light on the computer screen (speed=0). You also see your heartrate going up when climbing, the number of climbs on your trip. Btw, all data is recorded every 20 seconds. Onscreen you can then see altitude,speed,temperature,heartrate, and a lot of other info... and you can compare your route to others (eg to see if you're getting better)
I use this device for running, too. Although I accidentaly dropped it a couple of times, it's still working great and probably the best device for serious cycling!
Value Rating:5Overall Rating:5






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