Fitzgerald's Bicycles - Bikeshops, Jackson, Wyoming

Fitzgerald's Bicycles - Bikeshops, Jackson, Wyoming

DESCRIPTION

Serotta Dealer, Certified Serotta Bike Fitting, Full Service Shop Road, MTB and Downhill/Freeride, Plus all the extras you might need. If it's not on the shelf, Fitzgerald's will order it...

USER REVIEWS

Showing 1-2 of 2  
[Jun 30, 2009]
trailnimal
Cross Country Rider

Went there to rent bikes for the day. The staff was responsive and set us up with bikes faily quickly and installed our pedals with no issues. They recommended some trails and gave us a map. The bikes were of average quality, not high end and mine suffered from shifting problems from a bad cable.

Customer Service

It rained while we were out. We headed back to town as soon as possible since the trails were getting muddy and did not want to trash them. Upon our return we were told that there would be a $20 cleaning fee because the bikes were muddy. We were not informed of this ahead of time, nor were we provided any option to clean the bikes ourselves.

Similar Products Used:

Bike rentals are for full day only, no half or hourly rate. The fact that we were only out for 2-3 hours compounded with the cleaning fee left us feeling a bit taken.

OVERALL
RATING
3
VALUE
RATING
3
[Aug 22, 2008]
Rider
Cross Country Rider

Double check their work as they will cut corners, prices are a little high, and they are usually backed up pretty bad on service. And with tunes they never seem to know what they have and what they don't have... they call to see if you've dropped the bike off even when its been in their shop for a week.

Customer Service

It's ok. Sometimes you can stand there for a long time before anyone helps. Lot's of smarm.

OVERALL
RATING
3
VALUE
RATING
3
[Oct 02, 2006]
lwiser
Cross Country Rider

Excellent Service... Road, Mountain, BMX

Customer Service

Customer Service is Number One!!!

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-2 of 2  

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