Rock on Wheels - Bikeshops, Cheyenne, Wyoming

Rock on Wheels - Bikeshops, Cheyenne, Wyoming

DESCRIPTION

We sell mainly Trek and also sell Giant, Surly and Cannondale and are a Ski Shop in the winter. We also rent road, mountain hardtail and full suspension, and fat bikes.

USER REVIEWS

Showing 1-6 of 6  
[Jan 22, 2014]
Antonio E Jimenez III
Weekend Warrior

I really like the shop and it's location. They always seem to have what I'm looking for and I always seem to find that little something extra I can't live without. If they don't have it they can always get it.

Customer Service

Wow! What can I say and where should I start? George and his staff are awesome. George definitely goes above and beyond. There was an incident involving me, my road bike a flat and a rainstorm. I called the store and George came to pick me up took me back the his shop where he repaired my tire at no cost. Talk about service and dedication. I would recommend highly this shop to anyone who rides. I won't go anywhere else.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 13, 2014]
matthew ziemann
Racer

rock on wheels has always been able to help me every time i have stopped in the shop. george always keeps a great selection so i always find what i need. everything he sells is top quality and at a good price.

Customer Service

these guys are super friendly and always visible to help out and answer any questions i have. this is the only bike shop i go to as a daily commuter. they always get me in and back on the road in no time.

Similar Products Used:

you cant beat cannondale and these guys have a great selection. everything here is quality.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 18, 2012]
GnarBrahWyo
Cross Country Rider

Medium sized shop, seems to be growing. I don't ride Cannondale or Trek but I do all my repair work and buy accessories there.

Customer Service

Excellent customer service. George the owner has been nothing but friendly and helpful during all my visits there.

Similar Products Used:

I recomend this shop for your next bike or repair job.

OVERALL
RATING
5
VALUE
RATING
5
[May 10, 2012]
Gypsy
Cross Country Rider

Sell Cannondale, Jamis and Trek

Customer Service

I'm from Fort Collins, CO and had problems with a brand new Cannondale Flash 2 that our local shop, ProVelo, was too busy and not really interested in working on since I didn't purchase it from them. I called George and Rock on Wheel desperate to hve the bike read for a week-long unsupported trip. He was both reassuring about the quailty of the bike and that though he was busy would turn it around in 24 hours for me. Well, it took numerous calls to Cannondale to dial in how to fix my problem and get a part. I'm sure spent far too many hours on the phone and had me fixed as sson as possible. He also took the time to make some adjustments to make the bike fit better and show me how some of my fancy new stuff worked and things to watch out for. I hope Cannondale's warrant department covers the expense because George didn't charge me anything for all of his labor. Excellent, excellent service and worth the 45 minute drive each way.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 16, 2010]
vyx
Weekend Warrior

Sells mostly Jamis and GT bikes, both Mountain and Road. Have a pretty good selection of parts/accessories.

Customer Service

Excellent customer service. Always nice and friendly.

OVERALL
RATING
4
VALUE
RATING
5
[Aug 25, 2008]
Mullet3
Weekend Warrior

Sells mountain bikes, road bikes and cruisers; also skateboards and a DJ Service.

Customer Service

The customer service is outstanding. these are guys that really like bikes and biking and will help out anyway they can. When I need parts and service, this is the only place I consider.

Similar Products Used:

George (the owner) conducts group rides at Happy jack trails and Curt Gowdy, and has bike maintenance classes.

OVERALL
RATING
4
VALUE
RATING
5
Showing 1-6 of 6  

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